Terms and Conditions
Guidelines on How to Access and Use the Forum
While most forum areas can be seen by the public, we would encourage you to register in order to participate fully. Registration is free and will not only allow you to view additional forum areas not visible to guests but among other things let you ask questions, and use the personal messaging service to talk in private with other members.
Initial registration gives you limited forum access as a ‘Registered Member’ but as soon as you contribute to CaravanTalk by posting on the forum, your profile can automatically be upgraded to ‘Approved Member’ to give you full access.
Important: By registering you are agreeing to receive automated email notifications from our system (e.g. alerting you to replies to your posts) and occasional Caravan Talk updates that may contain relevant marketing material from our Trade supporters. This is one of the ways that we fund our forum. To stop receiving these emails all you need to do is to unsubscribe by cancelling your membership.
HOW TO REGISTER
To sign up, click the ‘Sign Up’ link at the top right of any page. You will then need to provide a contact email address, choose a password and confirm it.
Once you have signed up for an account, you can log in by clicking the ‘Existing user? Sign In’ button at the top of any page.
This will open a pop up menu allowing you to enter your chosen ID in the upper box, and your chosen password in the lower box. There is an option to ‘Remember me’ if your computer is secure. We do not recommend you opt for this if using a shared computer.
Finally click on the ‘Sign In’ box to load your details and gain access to the forum.
LOST OR FORGOTTEN PASSWORD
Security is a feature on this board, therefore all passwords are encrypted when you register. This means that we cannot email your password to you as we hold no record of your ‘encrypted’ password. You can however, apply to have your password reset.
If at any point you forget your password, from the login page click on the ‘Forgot your password?’ text and you can request a new password by entering your registered email address in the pop up box and selecting ‘Request new password’ – a new password will then be emailed to you.
Please note that if you locked your account by typing in the wrong password too many times, you will still need to unlock your account before you can use your new password. Please contact an administrator by email to Admin@caravantalk.co.uk for assistance if you encounter trouble with a locked account.
CHANGING YOUR PASSWORD IF LOGGED IN
We recommend that you change your password from time to time and this can be done automatically from your account settings. Once logged in, click on your profile name and select ‘Account Settings’ from the drop-down menu and next to the key symbol click on the word ‘Password’. You will then be asked to supply your current password. Enter your new password and confirm it.
Please note that this may contain numbers, letters and/or other characters such as * or # but not spaces. Finally click on ‘Save’ and your new password will be saved in an encrypted form that not even admin can decipher.
CHANGING YOUR EMAIL ADDRESS IF LOGGED IN
This can be done automatically from your account settings. Once logged in, click on your profile name and select ‘Account Settings’ from the drop down menu and follow the on screen instructions.
In the event that your new email address is rejected please email Admin@caravantalk.co.uk and we will investigate and if possible change the email address for you.
To log out click your profile name at the top right of the page and from the drop down menu select ‘Sign Out’.
CONTACTING A MODERATOR OR ADMINISTRATOR
Scroll to the bottom of the page where a list of users online is printed. Those names in red are moderators, and those in bold red are administrators. Click on one of these names to open their profile and then click on the envelope symbol in the black header to send a personal message. In the pop up window, enter a post title, followed by your message , then click ‘send’.
REPORTING A POST
If you wish to report a specific post to all moderators and admins, at the top right of all posts there is the text ‘Report post’. Click on this to draw this post to our attention. There is also an opportunity to add a short comment before clicking on the ‘Submit Report’ button. We will not necessarily reply, but you are assured that the reported post will receive our attention.
Please note that when you first register with CaravanTalk you are granted restricted access to the forum. As soon as you submit your first post (many members like to say, “hello” in the ‘new member introductions’ section) then registration checks are automatically completed and your profile is upgraded to ‘Approved member’ and granted unrestricted access all forum areas.
NAVIGATING THE FORUM
Apart from browsing the various forum areas, we also have a ‘View New Content’ option that allows you to customise what you see from everything that has been posted since your last visit, to specific topics you have chosen to follow.
You can set your preferences to be notified either by email or message when given topics are added to. Also when browsing, if you click on the spot to the left of the topic title you are taken to the last unread post. A star indicates that you have previously visited and contributed to the topic.
Our Aim: We strive to make our websites places where relevant information is published, while the associated free forums are maintained as family-orientated discussion platforms for interest related topics. We also provide members-only forums where friendly discussion of various other topics may take place but topics we deem unsuitable will be removed.
Forum Terms and Conditions:
AlphaQuad: All rights for these forums remain with AlphaQuad Limited, Unit 1, Wixford Park, George’s Elm Lane, Bidford on Avon, B50 4JS – hereafter referred to as Caravan Talk.
All Members: All members joining the Caravan Talk forum agree to the following terms and conditions.
Membership: Individual memberships can be revoked at any time by the admin team, at their discretion. If your original membership has been removed, you are not permitted to rejoin or access this forum, and attempting to do so will be considered unauthorised access to, and misuse of, our systems and services. Multiple registrations by one person are not permitted without the express permission of a forum administrator.
By registering, all members agree to receive occasional Caravan Talk updates that may contain relevant marketing material from our Trade supporters. This is one of the ways that we fund our forum. To stop receiving these emails you will need to unsubscribe by cancelling your CMT membership.
Resignation: Please remember that you asked to join the forum by completing the online application, and as such, if you do not agree with how the forum is run, or the forum does not meet your needs please feel free to leave. Members wishing to resign from the Caravan Talk forum, may do so by sending a PM to any member of Admin. Their access will then be removed, but they may rejoin the forum at any time with a new profile.
We need finance to run Caravan Talk therefore any member known to be using, or encouraging the use of, advertisement blocking software will be deemed to have resigned from this forum, and at our discretion may have their profile closed without warning.
Free Forum: This is a free members-only bulletin board, not an open public forum, or a chat room, we do not require contributions or subscriptions, although donations are always welcome should you wish to become a supporter. The board may be withdrawn at any time without notice.
Guests: Whilst it is possible to view a number of areas as a guest, it is not possible to see all forums or contribute unless first logged in.
New Members: New members are encouraged to make their first post within the welcome forum. Please click and start a new topic to introduce yourself as doing so will allow an automatic upgrade to ‘Approved Member’ status and allow access to additional areas of the forum. Please be aware that if your first submission to a forum is one of complaint, it is most likely that it will be removed.
Approved Members: Whilst many forums are visible to ‘Approved Members’, some are read only.
CaravanTalk Supporters/Patrons: Some members may choose to pay an annual fee of £10 inc VAT to become a CaravanTalk Supporter/Patron. These members are given some additional features and may be more involved in the future of CaravanTalk. If one of these members leaves the forum then a full refund for the current year’s subscription may be offered on request.
Trade Members: If, to the best of our knowledge, a member represents a commercial organisation or professional body related to the leisure industry, by invitation, these members may be listed as “Trade Members”. Following agreement with Caravan Talk, such members may optionally add to their signature, a small logo and/or URL, a visible email address, and a telephone number that relates to their business. They will also be granted access to any “Trade Only” sections of the forum, and receive permission to promote their latest special offers, new products and other items they feel will be of interest, in the “Deals and special offers” section.
Given that there is commercial advantage to posting as a trade member, we ask that if such members wish to promote their business via this forum, and they have a website, unless alternative arrangements have been agreed, they clearly link back to the forum homepage from their home page, and respond positively in the unlikely event that we ask for the format of this link to be changed.
Our trade membership listing will be monitored and if a member has not logged in for a year or more, or we feel has not contributed positively to Caravan Talk, has removed their website link to Caravan Talk, or has closed their website, we reserve the right to withdraw the privilege of “Trade Membership” without consultation. Should your trade membership be removed for any reason, this will be a decision taken by the CT team and will not be a subject for discussion.
Moderators and Administrators: Most who help run the board, do so on a voluntary basis to help build a better community. As a result, our time resources are limited, so please help us to keep things running smoothly by following the guidelines given in these Terms and Conditions. CaravanTalk has entrusted these volunteers to assist with focusing topics of discussion, and enforce the terms of membership if needed. They can edit or delete posts; move, close delete or merge topics; and may temporarily hide a post or topic while carrying out these actions and/or contacting contributors.
Please understand that we are not attempting to censor any messages or opinions, but we expect members to show respect for those holding differing opinions. With prior agreement from CaravanTalk, Administrators and Moderators may add a small logo and/or URL within their signature field.
Your Responsibility: You remain solely responsible for the content of your messages, you agree to indemnify and hold harmless these forums, and any related websites. We also reserve the right to reveal your identity (or any information we have about you) in the event of a complaint or legal action arising from any information posted by you.
Your Account: You have the ability, as you register, to choose your personal username. This can be different from the name you choose to display on your profile but we advise that you keep both names appropriate to a family orientated forum. You agree never to give the password for your user account to anyone else, for your protection and for validity reasons. You also agree to NEVER use another member’s account to post messages or browse this forum.
Duplicate accounts: For the purpose of posting anonymously and known as ‘sock puppet accounts’, these are not permitted. Use your own account for posting personal opinions as posts from known sock puppet accounts may be deleted, and both the ‘puppet’ and ‘original’ account may be closed to prevent continued use of this forum. An exception to this rule is the use of the clearly identified ‘Admin’ IDs that can be used by several of the team to post official notes, and to receive PMs, although a quicker response is likely if PMs are addressed to a named moderator or administrator.
Your Profile: After your registration has been approved, you can log in and edit your profile. It is your responsibility to present clean and accurate information. Any information we deem inaccurate, inappropriate, or vulgar will be removed. We particularly would like members to add something in the location field (just the county or nearest town) but please refrain from using animated images for your avatar, or signature, unless you have prior permission from admin. Approved Members may add the URL of a private website, however commercial links should only be added after permission from admin is received. This is usually only granted to trade members.
Participation in the forum: If you have any questions regarding the appropriateness of a posting, you may discuss that with the author of the post in a private message (PM) via the forums. We expect you to treat other forum participants with respect, and you can cite the appropriate portion of these guidelines if necessary. There is no restriction on fonts that can be used, but we ask that you minimise the use of bright colours and large fonts. Please choose an appropriate forum area when starting new threads and to help your fellow members ensure that the topic title has some bearing upon the content.
Spam: Posting the same message, or an unsolicited commercial message, to one or many topics areas is considered spam, and not permitted on Caravan Talk. Duplicate messages may be deleted or consolidated by our moderators. See also ‘Personal Messages’ and ‘Emails’.
How We Work: Healthy discussion is promoted, dissent, rudeness and deliberate confrontation is not. The moderators and administrators of this forum reserve the right to relocate, remove or edit, any post or thread, for whatever reason they deem necessary, and the members concerned will not necessarily be contacted regarding these actions. However we cannot guarantee that moderators or administrators will review all postings, or threads. If your posts are removed, please do not question the removal, or re-post the same again. The board is run by volunteers who give up their limited time freely, so cannot be expected to enter into discussions.
Contentious topics: Owing to the propensity to degenerate into argument, discussion of topics that are particularly controversial, such as those relating to personal religious beliefs and political subjects, are not permitted in the main forum areas, and discouraged in the members-only sections.
Locked threads: Generally we aim to keep threads open for all members to contribute and we endeavour to keep the number of locked threads to a minimum, however there are occasions when this is not appropriate. Examples include (i) announcements that are not intended for discussion (ii) where inappropriate thread submissions require time to assess and / or remove (iii) where there is little benefit from further discussion (iv) a duplicate discussion running (v) when a thread has run off topic. If a thread is locked we reserve the right to remove any new thread that attempts to circumvent our decision and reopen the topic.
Bad Language: This is a family site, therefore swearing, foul language and profanities are not acceptable in any form, and where seen will be removed. Even if you do not find a particular word or phrase offensive, please respect others who may. Swearing includes direct swear words, abbreviated swear words, net-speak swearing, and disguised words where symbols or other characters are used to circumvent our automatic word filters.
Automatic Word Filters: Automatic word filters are used to prevent the posting of prohibited text. This text will include both unacceptable words and the names of certain companies who have expressed a wish not to be mentioned on this forum. Do not circumvent our automatic word filters.
Accuracy of Posts: Note that it is impossible for us to confirm the validity of forum posts. Please remember that we do not actively monitor all posted messages and are not responsible for their content. We do not warrant the accuracy, completeness or usefulness of any information presented. The messages express the views of the author, not necessarily the views of this forum.
Negative Posts: Please avoid posting overly negative, aggressive or abusive comments about companies, organisations or individuals. Such posts will be removed, but ones taking a more subtle approach will probably remain, however naming and shaming is expressly forbidden.
Both slander and libel are offensive, and if you have a legitimate complaint, there are accepted routes through which these can be made. This forum is not one of them. Any members that the administrators feel are not contributing to the well being of the forum will be warned and if they continue in that manner their profile will be removed, this decision will be final. We reserve the right to disclose such information as we hold regarding any member who posts damaging or defamatory statements about individuals or companies.
All Posts, including images: Any messages or images you post on these forums may remain available to the public for as long as Caravan Talk is online and we will not generally edit the content unless it contravenes the membership terms and conditions. In the unlikely event that we do edit your post and you do not like the changes, we can at our discretion delete the message at your request. Posting content of any type indicates that you have given permission for Caravan Talk to make royalty free use of that content on this site and you waive your right to be credited as author. Please only start a topic in the ‘Chat’ section if there is not a specific sub-section for the subject
Copyright Material: You should not post, or supply to us for addition to the website, any copyrighted material, whether text or images, unless you own the copyright or you have consent from the owner of the copyrighted material. If you see such material, please alert us by using the report button.
Manual Post Removal: If any individual or company believes that a thread or individual post is objectionable, they are encouraged to notify an administrator or moderator of this forum immediately whereupon appropriate action will be taken. We have the rights to remove objectionable content, within a reasonable time frame, if we determine that removal is necessary. This is a manual process however, so please realise that we may not be able to remove or edit particular messages immediately. This policy also applies to member profile information.
Report Button: There is a report button on every posting and personal message. Please use this to alert a moderator or administrator to that post, and add a brief line of text giving your reason. If in our opinion any rules have been broken, we will take appropriate action. Please note that reports will not always be acknowledged personally.
Informal Warnings: If a member breaks the T&Cs;, normally we will contact them, explaining their error, and requesting that they adhere to the rules. For minor transgressions that may be all that is needed, however for persistent or deliberate breaking of the T&Cs; we may escalate our response to the procedure outlined under ‘formal warnings’.
Approved Member Formal Warnings: If a member’s posts are reported to us as being unacceptable, or they disregard the T&Cs;, we may choose to issue a formal warning. The guidelines we work to comprises of four stages, however we reserve the ability to increase the warning level. Such cases would include sending spam to the forum, for which we will probably impose an instant ban.
- A first formal warning will consist of a personal message to the member combined with a 24-hour moderator preview (i.e. all of the member’s posts will have to be approved manually for 24 hours before becoming visible to others).
- If the member ignores this, or has a post reported to admin, a second level warning may be issued. This will comprise of a personal message to the member, combined with a 7-day moderator review.
- A third offence will result in another personal message, combined with a one month posting ban, and backed by a copy of the warning to the member’s registered email address.
- If after this a member breaks the T&Cs; again, this will result in their removal from the forum, and an IP ban imposed upon them, backed by an email to their registered email address.
Trade Member Formal Warning:
Since trade members are perceived as representing the industry we can reasonably expect exemplary professional behaviour from them on Caravan Talk, and if the T&Cs; are disregarded, we feel the penalties should be more severe than for other members, therefore the guidelines we work to have just two stages, although we reserve the ability to go directly to stage two in severe cases. Such cases would include sending spam to the forum, for which we will impose an instant ban.
- A first formal warning will consist of a personal message to the trade member combined with a 7 day moderator preview (i.e. all of the member’s posts will have to be approved manually for 7 days before becoming visible to others) and their trade status may be removed, backed by a copy of the warning to the member’s registered email address.
- If a trade member (or recently demoted trade member) breaks the T&Cs; again, their trade membership will be permanently revoked and they will be returned to approved member, or at our discretion their total removal from Caravan Talk, and an IP ban imposed, backed by an email to their registered email address.
- Members can only see their own warning points (that for most will be zero) although our moderators and administrators can see all members warning points.
- No warning points are added for informal warnings.
- In the case of formal warnings, generally one warning will attract one warning point, although we reserve the right to increase this in severe cases.
- An Approved Member who accumulates three warning points, can expect their membership to be terminated if they further disregard the T&Cs; of this forum.
- A Trade Member will be treated more strictly, and if a second warning point is received their trade status will be removed, and if they are permitted to continue as an approved member of this forum, their warning points will remain against their profile.
- The content of any formal warning is permanently logged and our moderators and administrators have no ability to remove this data once it has been archived. Warnings are reviewed from time to time (usually annually) and warning points may be reduced or removed if it is felt appropriate. It is the number of warning points on which future judgement is made.
There shall be no commercial content within an avatar or personal signature without prior permission from Admin. Caravan Talk reserve the right to include, or permit the inclusion of, limited commercial content anywhere on any forum it owns however commercial companies may not promote their own business without first submitting their contact details and registering as a trade member with Caravan Talk.
Any approved member may place personal advertisements in the ‘Classifieds’ sections of our websites. Trade members can also place advertisements in the ‘Classifieds’ section of the website, but may also submit advertisements in the ‘Special Offers and Competitions’ section of the forums. Caravan Talk take no responsibility for the validity of any advertisement, and all posts, remain the responsibility of the member submitting them.
You agree not to publish the content of personal messages (PMs) or ‘conversations’ in any public area without the prior written consent of the sender. We ask that you use PMs or board email system for private discussions. Public forum posts should be reserved for matters of interest to the general community. Additionally posting the same personal message to many, or an unsolicited commercial message, is considered spam, and not permitted on Caravan Talk. If such action is reported to us we will take appropriate action to prevent a reoccurrence.
You agree not to publish on Caravan Talk, the content of emails, unless you have written permission of the sender. You also agree not to publish the content of emails from this forum in any public area without prior written consent from Caravan Talk. Additionally posting the same email to many, or an unsolicited commercial message, is considered spam, and not permitted on ‘Caravan Talk’. If such action is reported to us we will take appropriate action to prevent a recurrence. By using this forum you agree to accept an occasional email from us in addition to those you have opted to receive from within your profile settings.
There is a gallery section, in which any approved member can place pictures. These must comply with the same T&Cs; as text submissions, and are the sole responsibility of the person posting them. The maximum image size for the gallery is currently 1024 x 768 pixels. Small images may be added to the body of a posting in the form of a thumbnail, provided it enhances the posting.
Animated images are not permitted anywhere on the board without prior consent from Admin.
For more information on how the board works, please click on the ‘Guidance’ tab in the header bar.
There is a minimum time limit set between consecutive posts or PMs from any individual member. This is to both protect the forum from unwanted forum spam, and to prevent any ‘Leisure Talk’ forum being used to emulate a chat room.
- Attachments are restricted to 600Kb per upload (1600×1200 px per image) and 5Mb total per member.
- After pressing ‘Add This Attachment’, you will see the following message
- You have used (1) kb of attachment space for this post
- You have (2) kb left for this post
- (1) + (2) = 70kb per posting
- The (1) kb is also deducted from the 500kb Global Space available
- Animated gifs are not permitted without prior Admin agreement.
Your avatar must be no bigger than 100 pixels by 100 pixels in size. Uploaded (static) avatars from your computer must be no larger than 100kb although an avatar of 90 x 90 pixels gives adequate resolution. Animated avatars are not permitted, and all Avatars must comply with the same T&Cs; as text submissions, and are the sole responsibility of the person posting them. The following file types are allowed: gif,jpg,jpeg,png.
Members using QR codes anywhere on Caravan Talk remain solely responsible for their content. They may be used as an avatar, but will be checked, and if any are found to be inappropriate, Caravan Talk reserves the right to delete them, and take any action deemed necessary to prevent their resubmission.
There is no restriction on fonts that can be used in signatures, but we ask that you minimise the use of bright colours and large fonts and images. URLs are not permitted in the signature field without prior permission from admin.
You agree, through your use of Caravan Talk that you will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, racist or invasive of a person’s privacy, or otherwise in violation of ANY law. You also agree not to post any copyrighted material unless you own the copyright or you have consent from the owner of the copyrighted material. Posting content of any type indicates that you have given permission for Caravan Talk to make royalty free use of that content on this website, in the case of copyrighted material, that you have procured permission from the owner of that material and accept full responsibility for the inclusion and later use of that information.
Spam, flooding, advertisements, chain letters, pyramid schemes, and solicitations are inappropriate to this forum. You may place occasional relevant links to commercial websites, but you may not openly promote your own, or any other website without express agreement in writing from caravan Talk. Computer misuse is a crime, and submissions to this forum can be traced, so for your own protection, think before submitting a post.
Whilst Caravan Talk makes every effort to ensure that the information posted in our forums is accurate, under no circumstances will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage or any loss or damages whatsoever arising from use, or the loss of use of, data or profits arising out of, or in connection with, information or advice offered. Consequently, Caravan Talk assumes no responsibility for the accuracy of the information and will not be liable for any claims by third parties for any damage or injury arising from reliance on the information given.
The decision of the forum administration on the interpretation of these rules is final and binding on all members and no discussion will be entered into. AlphaQuad reserve the right to alter these terms and conditions at any time without notice.