Jump to content

Tow Pro + Problem


donb
 Share

Recommended Posts

Had a problem with my cover first time we used it, both top buckles came off as very short straps not being sown on properly.

Awaiting Specialised response still after sending in the photos.

post-59806-0-58648300-1409248494_thumb.jpg

post-59806-0-06606700-1409248559_thumb.jpg

2016 Lunar Quasar 554, tugged by Honda CR-V.

Link to comment
Share on other sites

Bizarre. Just had that on my cover from protec. They asked for some pics, recovered it and then repaired. From pick up to sending back to me no more than 4 days. Can't complain at that

Link to comment
Share on other sites

Its still early days yet Milkymarsh due to the bank holiday, we could repair ourselves easily enough but not after paying full price.

Hope your still enjoying your gt65 .

2016 Lunar Quasar 554, tugged by Honda CR-V.

Link to comment
Share on other sites

  • 2 weeks later...

Still waiting, picked up last Tuesday but no contact since.

2016 Lunar Quasar 554, tugged by Honda CR-V.

Link to comment
Share on other sites

Came back today, they advise 14 day turnaround for returns. Not brilliant for all of their talk on here.

2016 Lunar Quasar 554, tugged by Honda CR-V.

Link to comment
Share on other sites

More stitching coming undone. Will sort it ourselves as my wife is a better machinist than they are by the looks of things. Very disappointed.

2016 Lunar Quasar 554, tugged by Honda CR-V.

Link to comment
Share on other sites

Did you buy this new from them? If you did you should complain under the sale of goods act, " goods should be fit for purpose"

Andrew.

Ford Mondeo Estate Titaniuim TDCi mk4 (16v 140 BHP) (2008)

Towing Elddis Odyssey 544 (2008) Truma mover S towing at 98%

My web site caravanlife. updated 28/5/2017

Link to comment
Share on other sites

Just can't be bothered to send it back again, it was just a small repair where some stitching had come undone so my wife repaired it properly. Its a great cover otherwise.

2016 Lunar Quasar 554, tugged by Honda CR-V.

Link to comment
Share on other sites

  • 3 weeks later...

Just can't be bothered to send it back again, it was just a small repair where some stitching had come undone so my wife repaired it properly. Its a great cover otherwise.

Well done you know it will be right now

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...