Alyvin Posted August 21, 2014 Share Posted August 21, 2014 We have had our Kampa Rally 390 for a year now. Several of the poles are rusting and also the springs on the joints of 3 poles have broken. We had a Kampa Rally 260 for a few years with no problems. Is anybody else having problems like this? Quote Link to comment Share on other sites More sharing options...
P38man Posted August 22, 2014 Share Posted August 22, 2014 We have had our Kampa Rally 390 for a year now. Several of the poles are rusting and also the springs on the joints of 3 poles have broken. Kampa tell you to use a light coating of petroleum jelly when storing your poles but that sounds messy to me. I use GT85 from Halfords and wipe over with a rag. You can buy connecting springs from a dealer. Quote Link to comment Share on other sites More sharing options...
Kampa Max Posted August 22, 2014 Share Posted August 22, 2014 We have had our Kampa Rally 390 for a year now. Several of the poles are rusting and also the springs on the joints of 3 poles have broken. We had a Kampa Rally 260 for a few years with no problems. Is anybody else having problems like this? Shouldn't happen. Send me a private message with your address and we'll sort it out. Kind Regards Kampa Max Quote Website: www.kampa.co.uk 2016 preview: Click here to see our preview brochure. Link to comment Share on other sites More sharing options...
Scaramanga Posted August 22, 2014 Share Posted August 22, 2014 (edited) Shouldn't happen. Send me a private message with your address and we'll sort it out. Kind Regards Kampa Max Oh the power a MD can wield Edited August 22, 2014 by Scaramanga Quote Link to comment Share on other sites More sharing options...
Kampa Max Posted August 22, 2014 Share Posted August 22, 2014 Oh the power a MD can wield If only. ... Quote Website: www.kampa.co.uk 2016 preview: Click here to see our preview brochure. Link to comment Share on other sites More sharing options...
MillieDog Posted August 22, 2014 Share Posted August 22, 2014 Another advantage with air framed awnings. Quote Link to comment Share on other sites More sharing options...
KimmyandGinge Posted August 22, 2014 Share Posted August 22, 2014 I had the same problem regarding rusting on my 330 that I bought last year, probably my own fault as they were never wiped before being put away. Don't have that problem now, 330 Pro Air replaced it. 😎 Quote Hyundai Santa Fe 2. 2 Premium Auto 2010 - Sterling Eccles Moonstone 2005 - Kampa Ace Air 300 2016 Link to comment Share on other sites More sharing options...
MalH Posted September 2, 2014 Share Posted September 2, 2014 Well done Kampa! Just received a full set of replacement poles for our Rally 260 that were showing signs of rust on the foot extensions and a corner bracket. Excellent customer care! Quote Nissan X-Trail Tekna + Coachman Festival 450 Link to comment Share on other sites More sharing options...
shipbroker Posted September 2, 2014 Share Posted September 2, 2014 Had similar problem last year. ...they sorted it speedily and new poles no problem since. ... geoff Quote Kia Sorento KX-1 CRDI 4WD towing an Elddis Affinity 530 Link to comment Share on other sites More sharing options...
Cherokee2015 Posted September 2, 2014 Share Posted September 2, 2014 Yes - we had the same problem with ours and Kampa sent a new set of poles. However, the new set are rusting now too . Shame really cos the awning is great - love it to bits. Great customer service from Kampa though. Quote Janet and Jason xxx Jeep Cherokee Limited 2. 0CRD (2015) towing a 2016 Swift Challenger 530 Alde Link to comment Share on other sites More sharing options...
robertm Posted September 3, 2014 Share Posted September 3, 2014 This happened to my 360 after about a year. Thought it was my fault and never thought to get in touch with Kampa or ask the question on here. Shame as it looks like they would have got it sorted judging by their obviously very good customer service . Couple of my springs have also broken. Love the awning though but will probably go for the Pro next time. Quote RegardsRobertFord Kuga 150 TDCI Titanium. Bailey Pegasus II Verona Link to comment Share on other sites More sharing options...
Garry BP6 Posted September 3, 2014 Share Posted September 3, 2014 I'm sure I noticed some slight rusting on my poles last week whilst away in devon, prior to that my new 2014 model rally 390 pro has only had 3 weeks of use, 1 week in May and 2 weeks in July, I'm away again this weekend as it's my sons 5th birthday and we are out with our local DA so will check the poles then. .. Quote 2008 Bailey Pageant Champagne series 6 / 2014 model Kampa Rally Pro 390 porch awning 2013 Honda CR-V SE diesel + 2005 Honda CR-V diesel Sport Pollycotton Outwell Trout Lake tunnel tent Link to comment Share on other sites More sharing options...
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