Mcmanus22 Posted August 14, 2014 Share Posted August 14, 2014 Hi all this is my first post on this forum since buying our new 2014 Verona. please can any owners please advise if I have a fault with my heater or am I doing something wrong. over the last two weeks we have been on holiday in Cornwall,while there I thought I would investigate the heater controles prior to the winter season. my question to you all is if I am heating on 1000w of gas and need to boost with 1000w of electric should both of the red buttons stay lit ? mine does't, one or the other turns off when the other is pushed. Link to comment Share on other sites More sharing options...
dougie Posted August 14, 2014 Share Posted August 14, 2014 First thing to do is check the software edition. Press spanner icon at bottom of home screen and you will get a number pad, the software number is at the bottom left. The latest nunber is1. 0. 5. 9. If you have any other ie 5. 3 then you need an update. Contact whale for this to be done I am a Whale engineer Gem Caravans (Fife) Ltd. ALL MAKES SERVICING AND REPAIRS BAILEY TRANSIENT WARRANTY, LUNAR AND COACHMAN WARRANTY www. gemcaravancare.co.uk 07803 922945 WORKSHOP NOW OPEN Link to comment Share on other sites More sharing options...
Mcmanus22 Posted August 14, 2014 Author Share Posted August 14, 2014 Hi three star, thanks for the advice I will pop to the storage site and check it,I have spoken to the customer support team and the didn't tel me this but at the time in Cornwall I had no signal on my phone while on site so was unable to check what the lady was saying . thanks again,Kieron. Sorry I missed your name Dougie,thanks again. Link to comment Share on other sites More sharing options...
Doosan Posted August 15, 2014 Share Posted August 15, 2014 Hi three star, This is his posting status. His Forum name is in blue above this (dougie) hope this helps Bailey Pageant Series 6 Champagne 2007 Tow Car Toyota Rav4 Link to comment Share on other sites More sharing options...
Mcmanus22 Posted August 15, 2014 Author Share Posted August 15, 2014 Hi doosan,thanks for that,shortly after I had posted the reply I realised my gaff,a bit new to all this but hit gold straight away with the advice from Dougie,thanks again both,off up to van to check on my software. Rather be on site somewhere though!. Link to comment Share on other sites More sharing options...
Mcmanus22 Posted September 2, 2014 Author Share Posted September 2, 2014 Hi all,van booked in to dealer for one or two little falts a week Saturday,they are going to investigate the heating at the same time,hopefully it will get resolved one way or another. perhaps it's me being a numpty,useually I'm on the ball with instruction manuals though. Link to comment Share on other sites More sharing options...
Cooke2133 Posted September 2, 2014 Share Posted September 2, 2014 Interested here because my gt65 ancona is the same Link to comment Share on other sites More sharing options...
WispMan Posted September 2, 2014 Share Posted September 2, 2014 Thanks for coming back to tell us - people do like to find out the end result. Graham Unless otherwise stated all posts are my personal opinion Link to comment Share on other sites More sharing options...
Mcmanus22 Posted September 14, 2014 Author Share Posted September 14, 2014 Hi all,it turns out it's me that's the idiot,the one button is the controle for gas and electric together not the two buttons side by side so as I was selecting one or the other the previous was turned off.(fool) Link to comment Share on other sites More sharing options...
milkymarsh Posted September 14, 2014 Share Posted September 14, 2014 Hi all,it turns out it's me that's the idiot,the one button is the controle for gas and electric together not the two buttons side by side so as I was selecting one or the other the previous was turned off.(fool) Don't worry, we all do it Link to comment Share on other sites More sharing options...
Mcmanus22 Posted October 8, 2014 Author Share Posted October 8, 2014 Update,away in the van last weekend,dropped cold Friday night,I'll put heating on I say,well amazing push the correct buttons it gets warm in minutes. It just shows,a little knowledge is a dangerous thing,LOL Link to comment Share on other sites More sharing options...
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