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Shower Walls Cracking In Corners!


davew993
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Hi,

 

I have a 2009 compass rallye 636 and have suffered with walls coming away from furniture which has been fixed by dealer a number of times.(fitting extra brackets) I have now found that the shower walls are starting to crack and split from the corners. Has anyone else had the same problem? The bathroom wall was the first to start coming away form side some time ago and am now thinking this could be result of that.

 

Not happy as i have been told that Elddis have rejected warranty claim by the dealer because plastic not covered after year one!!

 

Can anyone offer any advice.

 

Thanks

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I do not see how Elddis can walk away from this.

You are not claiming against the quality of the plastic but the installation of the enclosure by Elddis.

If the plastic walls had been installed and fixed properly, allowing for any lateral or directional movements the plastic walls should not crack or split. A thorough investigation will probably reveal that the plastic walls have been fastened to the caravan structure with either mechanical fixings and/or an adhesive-sealant that does not allow for vibrations or movement. Is there any packing or insulation between the caravan and the plastic walls? The absence of any such material allows different stress movements to cause the plastic shower walls and the caravan structure to move in different planes without compensation.

You would not install a plastic shower enclosure in your home without adequate supports and therefore the same procedures should be followed when installing a shower enclosure-whether or not it is fitted in separate parts-in a caravan.

 

Push Elddis to prove to you they installed the plastic walls properly,it is not up to you to prove they did'nt.

 

Good luck with your claim.

 

Regards.

Col

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A copy of BadbackCol's reply should be sent to Elddis. .................... something along the lines of.

 

I am not claiming against the quality of the plastic but the installation of the enclosure by Elddis.

If the plastic walls had been installed and fixed properly, allowing for any lateral or directional movements the plastic walls should not crack or split. A thorough investigation will probably reveal that the plastic walls have been fastened to the caravan structure with either mechanical fixings and/or an adhesive-sealant that does not allow for vibrations or movement. Is there any packing or insulation between the caravan and the plastic walls? The absence of any such material allows different stress movements to cause the plastic shower walls and the caravan structure to move in different planes without compensation.

 

You would not install a plastic shower enclosure in your home without adequate supports and therefore the same procedures should be followed when installing a shower enclosure-whether or not it is fitted in separate parts-in a caravan.

 

You say you installed the plastic walls properly,it is not up to me to prove you didn't. It is up to you to prove you did.

 

 

 

Well said BadbackCol

 

Probably they have tightened up the rest so tight the stress is now transfered to the bathroom. Something has to give!

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There are various threads about furniture coming away from the walls, have a look at those and you will find reference to the Sale of Goods Act.

 

That is all you should need in this instance. If you are in the CC ring their free legal helpline and they will tell you what parts of the Act cover this, and how to word a complaint.

 

If the defective item is not covered by the Elddis warranty, then your claim is against the dealer. If he chooses to pursue Elddis or not is up to him - but that isn`t your problem - its up to them to sort out who pays, but you claim would be against the guy who took your money.

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  • 3 weeks later...

we bought a 2009 crusader hurricane in june this year,(from a local dealer) on first trip out we had smoke and sparks from the hot water switch, then the water in the toilet flooded, and the pump broke!..... well we got them fixed under warranty, but just last week when OH was cleaning the shower, he found the shower frame had small hairline cracks all around. ..and a 5 ins long crack in the roof of it!! :angry: We were on the phone sharpish. ...only to be told 'it may not be coverd.'..even with the extended warranty we took out. ..NOT HAPPY. ....we towed the 'van back to the dealers and made our unhappy selves heard. ....we pick up our 2011 odyssey on Saturday after a very faverable deal was done. .....wish we hadn't had the bradcot classic awning shortend tho! :wub:

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