Motor movers

[Ben255472]

Hi, I was looking for some advise, our motor movers have stoped working, we’ve not used them for 2 years, the control panel seems to works as it should and I can get the motors to work if I put jump leads on them, has anyone else had similar experience 

TIA Ben 

[SamD]

5 minutes ago, Ben255472 said:

Hi, I was looking for some advise, our motor movers have stoped working, we’ve not used them for 2 years, the control panel seems to works as it should and I can get the motors to work if I put jump leads on them, has anyone else had similar experience 

TIA Ben 

 

Ben - what make are they?

[richardandros]

I would be looking at the connection(s) between the control box(es) and your battery in the first instance - especially as it seems to work if you by-pass the battery and wiring with jump leads. Check all connections are tight - and clean.  The only time I had a problem with our previous Powrtouch was when one of the bolts on a connection stud had worked loose.  Even though it was still connected, the less than perfect connection was enough for the voltage to drop below the critical level.

[WispMan]

Remote batteries dead? 

[Ben255472]

Hi, thanks for your replies,  iv checked all the connections and bypassed the isolator incase that had broke down but still no joy iv also put a new battery in the remote I was wondering if maybe the remote had lost connection and if there was a way of reconnecting it? Iv also checked the spade connections on the motors and all seem fine 

thanks Ben 

[VOLVOVANNER]

Take the battery terminals off and check there is a good solid connection of the mover cables inside the battery terminals - remove and re-make them if necessary.

[Jeff Green]

Is it a Powrtouch mover? They have a dedicated customer care team.  

[Ben255472]

26 minutes ago, VOLVOVANNER said:

Take the battery terminals off and check there is a good solid connection of the mover cables inside the battery terminals - remove and re-make them if necessary.

Thanks I will do this first thing tomorrow 👍🏻

12 minutes ago, Jeff Green said:

Is it a Powrtouch mover? They have a dedicated customer care team.  

Hi this is the make 

thanks 

[Jeff Green]

 

[Ern]

52 minutes ago, Ben255472 said:

Hi, thanks for your replies,  iv checked all the connections and bypassed the isolator incase that had broke down but still no joy iv also put a new battery in the remote I was wondering if maybe the remote had lost connection and if there was a way of reconnecting it? Iv also checked the spade connections on the motors and all seem fine 

thanks Ben 

I assume you are using a multimeter set on 600VDC? Look for 12V at the control box terminals input and left/right output.  Is the green light on at the control box?  Instructions for pairing the handset/control box are on the website.