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ribs99

Missing Alko wheel lock receiver on brand new van

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We picked up our lovely new Bailey Unicorn S4 Cartegena at the weekend and so far we're really pleased with it. There are some build quality issues like doors bowing, cupboards misaligned but I can sort most of these problems. We did have a few small issues with one of the lights not working and the toilet cassette flap missing but these were all sorted before we left.

 

The biggest problem we have now is not only are we missing the Alko wheel lock (it's a twin axle so 2 should have been supplied) but the receiver on the hub is also missing! How on earth can this have been forgotten during manufacture?

 

The matter is currently with the dealer who I have sent pictures to so we'll have to wait to see how this is going to get resolved.

 

2019-07-15 18.10.19.jpg

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Wow - that's quite an omission.  So much for Bailey's QA.  Plus the dealer really should have spotted that at PDI.

 

Does it invalidate your insurance?

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Maybe you shouldn't have accepted it with these faults?

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Surely dealer would have noticed this when fitting mover?

Did he supply locks as well?

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Posted (edited)
8 minutes ago, David 38 said:

Surely dealer would have noticed this when fitting mover?

Did he supply locks as well?

All Bailey Unicorn come with Alko  lock as standard.

Edited by oldboy

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Odd that they should fit only one receiver.  Could it be that they are now only specifying the one to save a few quid?

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Posted (edited)
9 hours ago, rovinmad said:

Odd that they should fit only one receiver.  Could it be that they are now only specifying the one to save a few quid?

No, Bailey website states: AL-KO Secure portable wheel lock (two for twin axle models)

Regardless of what security you have it seems that if someone wants it they'll take it. 

Edited by ribs99

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I am fairly sure the part of the suspension with the receiver is not replaceable/removeable. It appears to me that Al-Ko has reduced their cost by fitting only one arm with a receiver. I think the arms are handed so its not a left one fitted by accident either. If Bailey has continued to sell caravans with "2 x  Al-Ko wheel locks" in the sales specification, then they have a very costly error to rectify (a new axle).

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I know it’s a long shot and probably not likely but have the hubs been put in the wrong way around and it’s on the offside?

 

Either way, is just fit a Nemesis until it’s sorted

  • Haha 1

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Sounds as though Bailey received a chassis from Alko which wasn't originally destined for the UK because the receiver is not normally fitted on Continental AlKo chassis.

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13 minutes ago, Lutz said:

Sounds as though Bailey received a chassis from Alko which wasn't originally destined for the UK because the receiver is not normally fitted on Continental AlKo chassis.

 

But as the picture shows, there is a receiver on the front wheel!

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Why are the tops of suspension arms and lower sections of the shock absorbers so rusty on a new van?

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10 minutes ago, chrisn7 said:

Why are the tops of suspension arms and lower sections of the shock absorbers so rusty on a new van?

Because rust proofing is minimal and the chassis are stored outside prior to the body being added.

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I can see why only one Alko receiver would be fitted. 

 

There are no end of moans about the difficulty of aligning and fitting the second Alko lock, so to do away with it, takes away that problem, saves weight and manufacturing costs too!  A Purpleline Fullstop Nemesis Ultra, or the Bailey Nemesis

as optional extras, can then be used for the other wheel.

 

Bailey / dealers make a few more pounds selling an extra bit of equipment that was once included - everyone wins?!?!

 

 

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6 hours ago, chrisn7 said:

Why are the tops of suspension arms and lower sections of the shock absorbers so rusty on a new van?

Now that is a very good observation. The bit with the receiver appears to be gleaming new zinc coated steel but the arm to which it is welded is not. That is a mystery!   

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7 hours ago, chrisn7 said:

Why are the tops of suspension arms and lower sections of the shock absorbers so rusty on a new van?

 

1 hour ago, Ern said:

Now that is a very good observation. The bit with the receiver appears to be gleaming new zinc coated steel but the arm to which it is welded is not. That is a mystery!   

It isn't rust, it's mud, if you look closely, it's over everything, even the chassis.

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The receiver is a bolt on part available from Prima leisure for 156 pounds. Obviously the dealer or Bailey are responsible, but it needn't be a big problem to solve. Strange no one noticed the omission though. 

 

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Posted (edited)

Think I would consider using 2 Nemesis locks, a lot less hassle than Alko locks on a twin axle. You would need to check your insurance but the Nemesis appear to have the same security level as the Alko ones. Get the dealer to supply them FOC

Edited by Hairyspinner

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On 18/07/2019 at 21:59, Dobloseven said:

The receiver is a bolt on part available from Prima leisure for 156 pounds. Obviously the dealer or Bailey are responsible, but it needn't be a big problem to solve. Strange no one noticed the omission though. 

 

Obviously Baileys lack of QC and a shoddy ( non existent) PDI by the dealer. This is why so many vans show up with myriad problems immediately after delivery. The van is shipped in, given a cursory once over then shipped out relying on the customer to do the QC. Rife in the 70’s British motor industry. 

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On 17/07/2019 at 14:52, ribs99 said:

We picked up our lovely new Bailey Unicorn S4 Cartegena at the weekend and so far we're really pleased with it. There are some build quality issues like doors bowing, cupboards misaligned but I can sort most of these problems. We did have a few small issues with one of the lights not working and the toilet cassette flap missing but these were all sorted before we left.

Make sure the dealer is aware of the doors bowing and cupboards misaligned just in case it comes back at a later date to bite you where it hurts most.

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7 hours ago, Tuningdrew said:

Obviously Baileys lack of QC and a shoddy ( non existent) PDI by the dealer. This is why so many vans show up with myriad problems immediately after delivery. The van is shipped in, given a cursory once over then shipped out relying on the customer to do the QC. Rife in the 70’s British motor industry. 

And it will continue to do the same while ever people keep on buying them, accepting the faults, poor design and poor workmanship. As you said, just like the 70's motor industry until credible competition arrived which decimated it. Ditto UK motorcycle industry, once the japanese arrived the writing was on the wall.

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Posted (edited)
On 20/07/2019 at 09:35, Tuningdrew said:

Obviously Baileys lack of QC and a shoddy ( non existent) PDI by the dealer. This is why so many vans show up with myriad problems immediately after delivery. The van is shipped in, given a cursory once over then shipped out relying on the customer to do the QC. Rife in the 70’s British motor industry. 

To be fair to the dealer I doubt if any dealer checks whether receivers are in place as they do not unpack the ALKO locks to test them.

Edited by Durbanite

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Posted (edited)

not trying to deflect this onto the dealer, but was it an ex display vehicle? maybe they removed it so the could put it on a phoenix they had going out (as they don't have receivers as standard) before you purchased it, and forgot to refit it when the parts came in, not excusing it either way but just a thought

Edited by Caravantech
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On ‎18‎/‎07‎/‎2019 at 21:09, Wunny said:

 

It isn't rust, it's mud, if you look closely, it's over everything, even the chassis.

I did wonder that, but all along the top edge of the chassis is odd, and no mud at all over the movers. Its just a bit iffy

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Plus the blue plastic covering centre wheel caps should be removed, they start corroding around edge if left.

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