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jimbouk

Damp around wheel arch Bailey GT65 Verona Bailey rejected claim

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51 minutes ago, jimbouk said:

Dealer has said nothing more they can do as far as the claim is concerned  and it is in my hands to contact Bailey direct which i will do with very little hope of success.

 They have forwarded me an image of the crack which was forwarded to Bailey at the time of the claim 

Looks to me it was caused by the fitting of the mudflap .

 

 

Yes but what I keep asking is what does the dealer propose now claim rejected about the damp and the wheel arch?

Is he just wanting you to go away and forget it?  ( The damp I mean.)

I would have expected a quote to be given to fix things and wondering what you would be expected to pay, I'm hoping for your sake that it is not a frightening price.

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Posted (edited)
1 hour ago, Paul1957 said:

I know it is not my caravan, but if that is all of the crack I would just patch it up and not bother with the expense of replacing the wheel arch.

 

Are mudflaps standard on your caravan or has somebody just fastened them with a couple of self tapping screws into the plastic wheel arch ? If not standard it might be better to remove them and the stress being put on the wheel arch.

 

Pretty reasonable advice, just take the mudflap off first and squirt a dollop of Sikaflex or decent quality silicone into the crack AFTER you have cleaned the area up so it actually sticks! Shouldn’t take you more than 30 minutes (and save you a few bob as well)

 

Personally if I had spotted that crack I would have not even thought about a warranty claim on a 4/5 year old caravan and just done my own repair as above. But that’s me, not everyone is as practical/confident. 

 

Andy

Edited by Mr Plodd
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Also would it be a good idea to dill a small hole at the end of the crack we can see to stop it spreading?

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As others have said it will be difficult to prove the fault was inherent (and caused by the standard GT65 mudflaps).

 

I'd say that that looks bodge-repairable with some suitable sealant adhesive (maybe a sheet of vinyl/plastic too) and any  damp that has entered will dry out over time (with suitable ventilation).

Or https://www.primaleisure.com/product/1100019/single-wheel-box-series-6-7-alutech is a new one that may be possible to diy fit?  {Double check it is for your model year.}  They even sell the polystyrene insulation if that is damaged (£5).

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Crikey, only twelve quid for the wheel arch liner?? 

 

Theres your answer Jimbouk! Buy a new liner, remove the existing mud flap,stick the new liner to the old one and refit the mudflap AFTER drilling a clearance hole for the fixing screw.

 

Job done for not a lot of money and very little time OR stress!

 

Andy

 

 

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I think the same as the OP and the problem crack is from someone not drilling a hole prior to screwing the mud flap in place, admittedly the mud flap can be removed a hole drilled and the crack fixed with some black Geocel,  The crack certainly needs fixing but what about the damp that's already there. its not the OPs fault.

 

 

Unless he fitted the mudflap :unsure:

 

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Is the mud flap a Bailey standard supplied feature?

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Drill a hole at the end of the split and then silcone it up witha plate over it.At 25% damp it should soon dry out and hopefully not done any damage if you have caught it in time.

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13 hours ago, David 38 said:

Is the mud flap a Bailey standard supplied feature?

Yes on the GT65 spec sheet I saw on t'interweb it was highlighted as special feature i.e.  NEW

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In that case a point in favour of OP to pursue the dealer to fix due to faulty workmanship.

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Thanks for all the replies ,

 

I fully  understand the legal situation as my daughter is a Solicitor so no costs uncured by myself there, and the area of faulty workmanship is a bit of a grey area contractually. As a previous poster stated its likely to be a ''prove it '' situation  , but  the current situation is i am in contact with Bailey who will not speak to me over the phone and await their reply to my email .

Its good news that the part is so cheap and to be honest looking at how flimsy it is on the link , i don't think i would fasten anything to it without some reinforcement on the inside, would be interesting to know if there is any 

 

The mud flaps were  fitted as standard by Bailey and a temporary sealant  repair inc hole drilled at the end of the crack has been carried  by the dealer at the time of the service and finding the problem.

 

I have just today sited the van on a seasonal pitch until November so the plan is if no joy ( as i  expect) from Bailey we have agreed with the dealer  to re check the damp area in November when it has had eight months to dry out with no water spraying up into the wheel arch area .

At that time we will act on the findings  , hopefully damp levels will have returned to normal and if not this would suggest the wheel arch may not be the issue.

 

 

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I really hope that it all works out for you in the end!! I think the course of action you have now decided on is vey pragmatic and sensible. 

 

This thread has certainly alerted me to something I will be keeping a very careful eye on, ESPECIALLY when my van gets to 23 months old ! 

 

Andy

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Yes agree sounds a good forward plan, hope all goes well.

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I am going to keep this sort 

you are covered under the sales of good act and can talked the manufacturer to court, it will cost you nothing. 

 

Last time i me I was on here I advised 7 or 8 people and they are got things sorted. 

‘I am not going to write it down here because it takes to much time. 

PM me and I will give you my number

just to make it clear there is not charge just advice to a fellow caravaner 

 

James

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I agree with James, just because a manufacturer says that is their terms and conditions does not necessarily make it so.

Goods should be of merchantable quality and FIT FOR PURPOSE.

I would say that not being able to stand up to a stone flung up or not having  a mud flap correctly fitted would be classed as such.

I would make sure the hole was made good but still pursue Bailey, through the dealer, to get things done properly especially since you have access to free legal advice........Peter

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I wish you the very best of luck with your endeavours. 

 

However I would strongly advise you to take some professional legal advice FIRST as I still feel you are unlikely to get anywhere due to the caravan being 4 years old. I fully accept that “fit for purpose” could apply, but the caravan IS still fit for purpose, it just has a minor fault. 

 

Who is to say it isn’t accident damage caused by you driving over a lump of wood/a large stone that was thrown up and cracked the wheel arch??  I am not saying that’s what happened BUT that’s the sort of arguement you will probably encounter, and find very difficult to counter because it’s amost immpossible to prove a negative.

 

I am more than happy, in fact I would be delighted, to be proven wrong but professional legal advice MUST be your next step.

 

Andy 

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On 06/03/2019 at 17:02, jimbouk said:

Thanks for all the replies ,

 

I fully  understand the legal situation as my daughter is a Solicitor so no costs uncured by myself there, and the area of faulty workmanship is a bit of a grey area contractually. As a previous poster stated its likely to be a ''prove it '' situation  , but  the current situation is i am in contact with Bailey who will not speak to me over the phone and await their reply to my email .

Its good news that the part is so cheap and to be honest looking at how flimsy it is on the link , i don't think i would fasten anything to it without some reinforcement on the inside, would be interesting to know if there is any 

 

The mud flaps were  fitted as standard by Bailey and a temporary sealant  repair inc hole drilled at the end of the crack has been carried  by the dealer at the time of the service and finding the problem.

 

I have just today sited the van on a seasonal pitch until November so the plan is if no joy ( as i  expect) from Bailey we have agreed with the dealer  to re check the damp area in November when it has had eight months to dry out with no water spraying up into the wheel arch area .

At that time we will act on the findings  , hopefully damp levels will have returned to normal and if not this would suggest the wheel arch may not be the issue.

 

 

Surely your daughter would have advised you that under SOGA legislation your contract is with the dealer and not the manufacturer so I do not understand why you are even bothering to contact the manufacturer.  You need to get a second opinion of the issue from and independent like an AWS or MCEA technician both of which are recognised by the NCC.  At that point you can then decide if it is worth pursuing,   When we had a report one on our caravan by an AWS technician. cost was £45 for the written report so well worth the cost and the dealer could not challenge the report.

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