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Teleco Teleplus X2/39U Directional Aerial roof seal


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Prior to putting the van back in the shed for winter I always give the van a wash including the roof, while doing the roof I noticed that the roof seal for the Teleco Teleplus X2/39U Directional Aerial was showing signs of perishing with cracks round the bottom edge. I could not believe this, the van is only 10 months old 

20181006_143620.jpg

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I'd show the picture to the dealer and ask about another rubber seal, its not going to get any better...…..

 

Paul B

. .......Mondeo Estate & Elddis Avanté 505 (Tobago)

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5 minutes ago, Guzzilazz said:

They look like dead insects to me. ...

That;s real Midgies the killer type:P

Just now, Paul_B said:

I'd show the picture to the dealer and ask about another rubber seal, its not going to get any better. ..…..

 

Already have the van is is due it's first service in March, lucky the van is stored under cover over winter.

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ok so i had the same,I spoke to Elddis and they put me in touch with teleco in the uk. well dont ring them as they will try every way to get out of it. so i went to dealer. and they said yes we will do that on the service for free,no worries. so they went to order it .£93 + vat. Hahah. the dealer rang me back and told me how much teleco want and said we will have to claim it back on the warranty. Well they givew the dealer all the usual excuses going. but any way dealer done it for us.

There big escape(teleco) was "you must have used abbrasive chemicals" hahaha. so i told them,when i phoned them i had it paint sealed and i only ever need to use warm clean water. They still trying to wriggle. again teleco

But any way,this is acutally only a Dust cover and not a water seal. When removed the 2 x water seals are below this(in like a cage and is a well tight fit). As i watch the dealer doing the job for my reference. No way was water getting in there anyway. But like said get the dealer to claim for it now. so they have it ready as it has to come from Italy and takes 6 weeks.

Yes 6 weeks.(but i think that is another stall from teleco to wriggle

Edited by smino0_1
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1 hour ago, smino0_1 said:

ok so i had the same,I spoke to Elddis and they put me in touch with teleco in the uk. well dont ring them as they will try every way to get out of it. so i went to dealer. and they said yes we will do that on the service for free,no worries. so they went to order it .£93 + vat. Hahah. the dealer rang me back and told me how much teleco want and said we will have to claim it back on the warranty. Well they givew the dealer all the usual excuses going. but any way dealer done it for us.

There big escape(teleco) was "you must have used abbrasive chemicals" hahaha. so i told them,when i phoned them i had it paint sealed and i only ever need to use warm clean water. They still trying to wriggle. again teleco

But any way,this is acutally only a Dust cover and not a water seal. When removed the 2 x water seals are below this(in like a cage and is a well tight fit). As i watch the dealer doing the job for my reference. No way was water getting in there anyway. But like said get the dealer to claim for it now. so they have it ready as it has to come from Italy and takes 6 weeks.

Yes 6 weeks.(but i think that is another stall from teleco to wriggle

Thanks for the info, our van is coated with paint seal direct and as you said it only needs water to wash the van, I have never used caravan cleaner on any van due to any coating or polish getting stripped off. It should be down to the warranty we pay top dollar for vans now. I am going to get a plastic cone made in two half's and fit it over the seal once its replace just to protect it from the UV.

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  • 7 months later...

Your rubber gasket is in good condition compared to ours. Just over 3 years on the van and it is dry, cracked and perished. Clearly not up to the job. Tried to obtain a new gasket but it is factory fitted so no spare is available. The only solution is to fit a new pole section to the aerial, as advised by the Teleco UK agent, but at what cost. The dealer will shortly let me know but I want it replaced under warranty. Just outside the 3 years I know, but it must have failed sometime last year during all of the hot weather.

aerial gaiter.jpg

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  • 2 months later...

Ours identical failure to the photo above and also just outside 3 year warranty. Found universal  CV joint replacement in eBay for around£10 which seems to be a viable repair. Worth an attempt for that price.

Will post progress once part arrives.

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The last couple of times that I have pushed the aerial up it had a strange rubbery feel to it as if a seal was damaged. Not home for another week so can’t look at it till then. Any of you feel any difference in yours?

 

Ian

2018 Range Rover Sport AB,  2015 Buccaneer Cruiser.

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  • 4 weeks later...
  • 8 months later...

I  have exactly the same issue with the rubber perishing on a van just under 3 years old. I'll be speaking to the dealer today.

 

Len

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  • 1 month later...

Hi

 

I've got exactly the same issue, the rubber has perished and split. I noticed last time we used it that the aerial seemed harder to push up, so I assumed something was going on with it. Way worse when I've looked at it.

Has anyone had any joy with sorting it because we keep getting water leaking into our cupboard?

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Hi

I would also be interested to hear if anyone has managed to resolve the problem.  Exactly the same issue happened to our rubber gasket on Friday, just before the gale force winds and monsoon rain arrived!  Any help, advice and websites would be welcomed

  

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  • 7 months later...
On 23/08/2019 at 20:32, Colin Bellis said:

Ours identical failure to the photo above and also just outside 3 year warranty. Found universal  CV joint replacement in eBay for around£10 which seems to be a viable repair. Worth an attempt for that price.

Will post progress once part arrives.

Hi what was the outcome and do you have link for CV joint cheers Jon

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It would appear people have had the same issue, but not bothered to come back on the forum to post if they were able to resolve it :( 

Jaguar E-Pace 180D HSE R Dynamic - 2008 Swift Conqueror 540

 

"Unless otherwise stated, my posts will be my personal thoughts and have the same standing as any other member of Caravan Talk"

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  • 1 month later...

I have an Elddis Affinity 554 with the same problem, the gaiter/seal looks like the photos already posted, we are due to set off for our first trip since October 2019. So, after much head scratching and a closer look at how this all works, I took out my skelly gun loaded it with clear aqua seal, run beads around the gaiter and then smeared it round the whole of the so called rubber gaiter making a thin film evenly over the whole area of it. As my caravan is only 2 yrs 4 months old, I have put in a claim to have it replaced on our return. We will see.:unsure:

 

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  • 2 weeks later...

Yes I have just experienced the same. I am unable to get to the roof as away on holiday. What I can see is the rubber boot has separated about 95% of the circumference.  The idea of a steering rack gaiter is very feasible. The current cost of a replacement mast is around £100.  I will buy the replacement mast but intend to see if a feasible repair is achievable and report back with pictures and details of components used.  I think the Teleco should review the design and the ease of maintenance. Nowhere in there instructions can I find any maintenance routine such as the use of silica spray etc. Come on Teleco step up to the challenge and improve your components.

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