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imtaylor

Telepeage Disc?

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Just got back today and for the first time the tag didn't beep in three years of using it and the barrier wouldn't open at the payment booth.

 

Just pressed the assistance button and in perfect English was asked the number in the tag and let through no problem at all.

 

It worked at the next toll so no idea what went wrong?

 

They are so much easier than faffing with money or cards.

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Did you show or give the tag to the operator?

 

Normally the operator would need to take the account number from the tag to debit the correct toll. ...unless it is a known barrier fault and the tag has registered but the barrier fails to open so the operator has to do it.

 

Just showed it - it must have been a barrier fault because the correct charge appeared on my statement which meant the tag had been 'seen' by the system.

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I ordered (I hope!) my ATMB card on 6th Aug but today (26th) my tag has still not arrived. Has anyone else had this happen? Any advice please, anyone?

Didn't you know that France is closed in August!

Every one in France is on holiday, it's national holiday month!

 

Dave

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Didn't you know that France is closed in August!

Every one in France is on holiday, it's national holiday month!

 

Dave

Ah, of course! So THAT'S why it didn't arrive - how could I forget? (Insert Gallic shrug & wry grin here) :)

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:D :D
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I'm sure that everyone is aware of this but there is also a company called Bip&Go https://www. bipandgo. com/en/nos-offres/a-la-carte and here I've posted a section from their 'Who We Are' page:-

 

Bip&Go is the first French company that is 100% dedicated to the distribution of Liber-t electronic toll payment devices.

Our goal is to offer all motorists, both private and professional, easy, economic and fast access to the electronic toll payment system. We therefore offer an entirely electronic online pass subscription system, with no strings attached formulas adapted to everyone's needs, and delivery in 48 hours (postal conditions apply).

A subsidiary of the Sanef group, Bip&Go was created in 2012 to better meet customer expectations and provide a better level of service. Bip&Go brings together almost a hundred employees from the sanef group who are already entirely assigned to the management of our 650,000 electronic toll payment subscription contracts.

 

The badge only cost 1. 60€/month during the months that you actually use it and there is a one off 10€ connection free in addition to a 10€ deposit for the badge which is of course refundable upon return.

 

For those using such a badge - the advise is to place it in the grey marked area behind the mirror which of course is where most modern car handbooks advise one not to place anything as that is where rain detectors etc are located. Has anyone experienced any difficulties with specific regard to the device actually not having been detected when placed in this position?

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We have a Volvo XC60 which has a heater front screen, rain detector and city safety camera. I had the tag fitted as high up the screen as possible on the right of the mirror. It had problems being read, so we took it down and my OH held out of the passengers window when approaching the toll lane. It worked perfectly that way.

 

David

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We have a Volvo XC60 which has a heater front screen, rain detector and city safety camera. I had the tag fitted as high up the screen as possible on the right of the mirror. It had problems being read, so we took it down and my OH held out of the passengers window when approaching the toll lane. It worked perfectly that way. :)

 

David

Surely it should have been on the left just where your OH sits :)

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I'm sure that everyone is aware of this but there is also a company called Bip&Go https://www. bipandgo. com/en/nos-offres/a-la-carte and here I've posted a section from their 'Who We Are' page:-

 

Bip&Go is the first French company that is 100% dedicated to the distribution of Liber-t electronic toll payment devices.

Our goal is to offer all motorists, both private and professional, easy, economic and fast access to the electronic toll payment system. We therefore offer an entirely electronic online pass subscription system, with no strings attached formulas adapted to everyone's needs, and delivery in 48 hours (postal conditions apply).

A subsidiary of the Sanef group, Bip&Go was created in 2012 to better meet customer expectations and provide a better level of service. Bip&Go brings together almost a hundred employees from the sanef group who are already entirely assigned to the management of our 650,000 electronic toll payment subscription contracts.

 

The badge only cost 1. 60/month during the months that you actually use it and there is a one off 10 connection free in addition to a 10 deposit for the badge which is of course refundable upon return.

 

For those using such a badge - the advise is to place it in the grey marked area behind the mirror which of course is where most modern car handbooks advise one not to place anything as that is where rain detectors etc are located. Has anyone experienced any difficulties with specific regard to the device actually not having been detected when placed in this position?

Bear in mind that Bip&Go charge you 10 euros if you do not use the badge in a 12-month period. Edited by Chalky9

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David,

I can understand the Telepeage problem - it is in your motto - You were proceeding unseen!!

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burstneraddict,

 

You have it!! I will send out pings on the sonar on the next patrol.

 

David

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You tell em, David. :)Мы пришли невидимый

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I'm sure that everyone is aware of this but there is also a company called Bip&Go https://www. bipandgo. com/en/nos-offres/a-la-carte and here I've posted a section from their 'Who We Are' page:-

 

 

 

Strange as Sanef France who own Bip & Go will not accept UK residents for a toll account but refer you to Sanef UK so I checked the website.

 

Bip & Go does not list the UK in the drop list of countries of the application address section so do they accept UK residents?

 

I suspect not!

 

Edit: I note your address is Germany!

 

Edited by beejay

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Edit: I note your address is Germany!

 

Correct beejay although this text taken from their 'General Terms & Conditions' section states:

 

Subscription to the contract and the delivery of electronic badges are subject to bank identification details and direct debit payment from an individual account held by a banking establishment located in one of the countries of the "Single Euro Payments Area" (SEPA) (1) zone.

 

and I would assume - perhaps wrongly - that the UK is in the SEPA area. But yes, you are correct in that the UK does not appear in the dropdown list. Never thought to check that - sorry. :(

Edited by AlanI

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We have had an APRR one for several years now - again lower monthly fees at €1. 60 when you use it. Not sure what current set up fees are.

 

No problem getting one to UK and its linked to a UK credit card

 

30kph lanes with caravan on back are fun :)

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Correct beejay although this text taken from their 'General Terms & Conditions' section states:

 

Subscription to the contract and the delivery of electronic badges are subject to bank identification details and direct debit payment from an individual account held by a banking establishment located in one of the countries of the "Single Euro Payments Area" (SEPA) (1) zone.

 

and I would assume - perhaps wrongly - that the UK is in the SEPA area. But yes, you are correct in that the UK does not appear in the dropdown list. Never thought to check that - sorry. :(

 

 

SEPA is a eurozone operation and the UK is included but banking charges from a sterling bank account via euro direct debits would be rather expensive. Two banks I use charge £25 per transaction for SWIFT and CHAPS transfers.

 

There are several autoroute operators who will open an account using a UK debit/credit card for payment.

 

Bip & Go is a Sanef France operation who refuse UK residents' applications as they have a UK based company specifically for that purpose.

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I responded to the website page in English that said there was no set-up fee for the ATMB tag if you took it out in August. It arrived on 27 August (no contract sent as I did it online) and we leave for France on 14th Sept.

 

Today I received a no-reply email in French saying I need to pay €3 for the month of August. I have emailed them back (in my best French) asking why and await their response with bated breath & Google translate at the ready :)

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My SANEF UK tag is working fine. The past few days Ive done quite a few Peages and not a problem. Some of them create a bit of tension. ........will it, wont it. ............but all have worked

 

Today I had a UK car flashing me as I was hogging the outside lane 1000 m from the 30 kph booth. I didnt move over so he undertook. I went straight through and never saw him again. .............hopefully get got stuck for ages

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Hi Blackpool Belle - the 3 euro charge is for p & p - it's mentioned in the contract . ..... We all had to pay it!

 

Pabst

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I responded to the website page in English that said there was no set-up fee for the ATMB tag if you took it out in August. It arrived on 27 August (no contract sent as I did it online) and we leave for France on 14th Sept.

 

Today I received a no-reply email in French saying I need to pay €3 for the month of August. I have emailed them back (in my best French) asking why and await their response with bated breath & Google translate at the ready :)

 

It's the postage fee to be billed on the first month statement. (clearly shown on the website).

 

You will not pay the monthly usage fee for the first twelve months.

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Thanks both - obviously I should have checked back on the website before posting. The very nice man who sends me emails from ATMB specialises in very short sentences: today's was "Les 3€ corresponde au frais d'envoi du badge" & the other day's was simply "Merci a vous. Cordialement, ATMB". Short & sweet & easily translated!

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