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Hi all, the front panorama window of my Swift Conqueror 560 2016 model started to leak when it is raining. Since I'm the second owner of this caravan and the first one missed the yearly check up, the Swift group refuses to fix this issue within the "10 year warranty". So it's not a warranty but more like a "every year we fix all leaks for 10 years and then you are screwed" It's quite frustrating since besides the newly discovered leak, I've had a lot of issues with the caravan: The veneer was constantly falling off and I had to glue it back on. I'm a Software Engineer myself and was exited about their Swift Command App and the possibility to control the caravan remotely with an app. Then I've discovered that their API was not secured at all! So everyone could access the data of ALL other Swift caravan owners personal data, including their GPS location and could also remote control those caravans. I was in shock about the lack of basic data protection and immediately contacted them to get this fixed. And now the caravan is standing here with a leaking window and they refuse to help in any way. Therefore I need to fix it myself. Could anyone point me to instructions how this panorama window is removed, to I can seal it up again? Is it screwed or glued in? Do I need to remove the whole interior paneling in order to get access to the window? Since it my first caravan any advice is highly appreciated. A video of the leak can be found here: https://youtu. be/IQJOUwSpLds

I just bought a 1972 Sprite major and starting gutting the job the previous owner installed. I knew with the age and condition that I would see water issues and I'm not worried. But the side panels have some damage and some have pulled away from the framing. Is there anywhere in/near London Ontario Canada to get reproduction panels or what is recommended in this situation!! Thanks so much!

Hi, We experienced a leaking Heiki roof light in the front of our Coachman which was repaired under warranty. A while later, whilst in storage the rear Heiki rooflight leaked causing the fixed double mattress below it to become soaked and waterstained in two large patches. Our local dealer did an instant quick repair to the roof light whilst applying for a warranty claim. (preventing further damage) The claim has been approved for a full repair and reseal, but I have been told that the mattress will not be replaced but will be drycleaned. Having previously been told by the dealer that the mattress would be replaced, I am very concerned. The Caravan Club also thought that the mattress should be replaced as it was without doubt caused by water ingress from the leaking roof light. Has anyone had this experience following a leak and can the mattress be successfully repaired/rectified using "dry cleaning"

Hello to you all, My partner Sallyann and I (Simon) have just bought an old bailey scorpio deville 4 berth (92') as our first van "to start our caravanning adventure" lol, unfortunately due to my excitement and eagerness (and low start up budget!) and lack of knowledge I managed to buy a bit of a "lemon" to say the least ! When we got it home after a trip to "Hereford" to collect our first van which I stupidly bough from a certain very large online auction site (but completed the sale off site) we started to discover all sorts of problems with just about everything and realised too late that I had been well and truly "conned" But not to be defeated and lose our money we set about our new "renovation project" and at the risk of sounding big headed, we have so far done a pretty good job (I hope !) Sallyann has completely re-covered all the upholstery and made new curtains and is currently working on other "girlie things" whilst I have been busy with the tool kit, We now have a thetford cassette toilet that actually flushes, 240v supply that now works plus 12v lighting, fresh running water and a few other important jobs completed, including rewiring a nice new n7 socket and towing lead plus new rear light clusters ! (smoked glass lenses have given the van a "lift") Just the fridge to replace, a new electric water heater to add and the worst part, some quite serious water ingress damage to repair ! the bad patch being at the rear of the van underneath one of the bed boxes to the right of the door, and extending in front of the door too ! but this is where I'm a little bit unsure of which way to go with my repair, you see, in the last four weeks Ive trawled the internet for answers and replacement parts, Ive spoken to friends with caravans and friends that own caravan sites, and have learnt so much Im astounded at the info thats out there when you spend hours researching ! but I cant seem to find a clear answer to my problem with my rotten floor, the first thing I noticed was the "spongyness" in the doorway and going by what Ive read online and in some magazines assumed it had delaminaton so I lifted the vinyl floor covering to discover that the wood was black and soo rotten that I could scrape it away with my fingernail !! however when I continued to remove more rotten wood it revealed bright blue HD foam which I assume is some sort of insulation?!! so what I appear to have is 3mm of ply then about and inch or two of this foam then another layer of, I assume 3mm ply, what I was planning to do was remove all the rotten 3mm ply and replace with new ply stuck to another sheet of ply that overlaps good sound floor by a few cm's ?? would this be the way to go ? I tried some wet rot hardner before I knew that there was insulaton below the ply thinking it was just solid thick plywood, but I notice through a small hole in the rotten ply that it appeared to be "fizzing" which seemed a bit strange, on further investigation I found the blue foam and then realised that the wet rot hardner must be solvent based and was "melting" this blue foam insulation, fortunately it stopped melting it very quickly and did not do much damage at all, so thats where I'm at, any comments or advice for this rather tired and bemused "newbie" would be very much appreciated. Many thanks in advanced for any help, All the best, Simon, in sunny weymouth.