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Hello there Just finished our first week away in our new van, suffice to say there's a few things to "get the hang of" but was a great time, definitely hooked. Anyway - had one issue we couldn't solve and dealer was disconcertingly vague ( although maybe I didn't explain myself very well.) We have recently bought a 2013 sterckeman alize 370 ce. It has a truma therme TT2 fitted, the white one - I think it's about 300 watts. We are having some trouble with it. The unit only functions on hook up as no gas vent has been fitted so it should be straight forward but we are experiencing some unusual symptoms and was hoping you could help! The switch for the truma is under one of the seats - and we have two taps; a kitchen and a bathroom tap. Our dealer explained to us that after filling up with water we need to turn the taps on hot and wait for a steady flow of water before switching on the heater ( then we know the water heater is full). But what happens after that is a bit of a lottery! For one thing we definitely seem to be getting more hot water in the bathroom than the kitchen; in fact it's not even enough to half fill the bowl to do the washing up - does that sound right? That seems a very small amount, and it's a tiny tiny bowl to start with! But what I would expect to happen is that the water would gradually go cold as the hot water in the boiler is replaced with cold water - but what is happening more often than not is the flow of water is just running out whilst still hot. If we try it again later there is still no hot water (and there is lots of water in the caravan I've checked!), but always lots of cold - as I turn the mixer it just drops off and stops at the hot end. So there's either something wrong with the water works or the boiler or we are just totally inept and doing something wrong (quite possible!) Both the drain taps are definitely closed, and the whole system has been shut down, drained and refilled more times than I care to mention (had to move pitches twice, also discovered why "levelling a caravan" is a thing!!). Water, when it decides to come out is always hot, and mostly sure there are no leaks I think! Any advice gratefully received!