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  1. Hi, I have no 12v services in my caravan at present. I have a 2015 Lunar Ultima 540. The battery is fully charged and I have checked the 20amp inline fuse and the 20amp leisure battery blade fuse on the Sargent EC175 PSU both of which are OK. However, the 2amp grey blade fuse (one of the set of twelve 12v fuses on the PSU) has blown. Replacing it with a new 2amp fuse, it immediately blew again so there is a leak to earth. The label on the fuse says 'Permanent Supplies/Electronics'. The EC175 user manual gives no further details. Does anybody know what components the label refers to and has anybody had a similar problem and found a solution? Thanks, Jeff.
  2. Our recently acquired Lunar Chateau 470 is fitted with a Cramer venturi cooker hood, both lights are working fine but nothing from the extract! Has anyone had, and fixed, this problem and willing to share their experiences, or have a user manual that they could share? Thanks in advance Robin
  3. Being laid up at present for a couple of weeks has been sending me stir crazy. So given the number of posts on Warranty claims, being knocked back for – common problems experienced by members I have tried to put together a comparison chart manufacturer to manufacturer. (British main stream vans) I am fully aware of the protection given by the Consumer Rights Act 2015 and that this usually exceeds what the manufacturer gives. But the differences between manufacturers confidence in their product might just surprise some people and assist others. All the information has been taken from the web sites. If I got it wrong and in at least one case it is not even published on the manufacturer’s site, which refers you to the ‘handbook’ for full details. (quite how you do that without getting one with a van is not explained.) Just to compound matters some tell what is covered, and some, what is not, you can work on it for hours trying to make it clear. I’ve removed small cost items like bulbs etc. They all have wear and use conditions etc. Ignoring the eye catching headline 10 years water ingress etc. All manufacturers appear to cover almost everything for 12 months. With the caveat that some items have their own warranty like cookers etc.(why ?) It is after the first 12 months that things get interesting. Year two Bailey – No change except Microwave – Stereo and speakers. NOT covered. Swift – Now revert to a list of things covered. In years 2 and 3 of the Swift SuperSure Warranty, the Warranty will only cover any defect with the following components: Water system, heater, fresh water tank, water pump, water gauges, taps and shower heads; Heating system and components; Main proprietary items (for example fridge, toilet, cooker); Chassis and associated parts; Auxiliary electrics ; and Windows (excluding window furniture and blinds). · Microwave – Audio and T. V. are NOT covered . Explorer group eg. Elddis – Buccaneer – etc. NOT now covered Microwaves Tyres Windows and glass Deterioration of exterior paint work Soft furnishings, carpets and floor coverings Entertainment equipment Plastic and GRP exterior panels Plastic products including A-frame covers, wheel spats and shower trays Minor adjustment of blinds, hinges, catches, stays and doors (Quite frankly how they expect people to pay over £30k with this sort of cover is beyond me.) Lunar Not on their web site so I called a dealer who read from the Service book. He says the following are NOT covered. I have not seen this document. Carpets – Soft furnishings – windows – hinges – A frame cover – wheel spats – shower tray/cubical – Front and Back plastic panels. (Ditto my remarks about Explorer group if what I was told is true, hopefully a Lunar owner can confirm or otherwise what is covered) Coachman. The specific exclusions of the Coachman Caravan Company Limited Warranty during years two to five are tyres, windows, paintwork, brightwork and all similar trims and finishes, tables, hinges, knobs and handles, window catches, stays and associated fittings, adjustment of blinds, catches, stays and doors, entertainment/communications system and connected equipment which are covered by the respective manufacturers’ own guarantee. Year 3 Bailey Now they revert to a list of what is covered · Chassis: all chassis members including corner steadies · Suspension: axle suspension and braking system (excluding any damage to or faults in brake drums and shoes that are caused through misuse of the braking system or from normal wear and tear) · Running Gear: road wheels (excluding tyres) · Towing Mechanism: all mechanical components fitted to vehicle (excluding electrics) · Cooker: the cooker unit including burners, grill, oven, flame failure device and igniter · Refrigerator: door seal condenser, gas control valve, gas igniter, flame failure device,12 and 230v heater elements, gas thermostat, 230v thermostat and 230v temperature control switch · Water System: water heater (gas or electric), fresh water tank, water pump, water · gauges, taps and shower head · Electrical System: mains hook up input connector, ELCB, battery charger and · distributor unit and interior lighting units (excluding bulbs) · Cassette Toilet: the cassette toilet is covered (excluding seals, valves and glands) · Heating System: thermostat, motor, switches, control unit, gas heater, flame failure · device and igniter (excluding ducting and fittings) · Windows: the functionality of the opening and closing system (stays, handles and catches) and a warranty against the cracking of the acrylic · Upholstery: zips, seams and colour fastness. A list that appears quite comprehensive. Swift. Identical to year 2. Explorer Group. No change from year 2. Lunar Couldn’t find out. It beggars belief what some manufacturers are not prepared to cover in a warranty after year 1. If I've got it wrong please correct. I do not consider quoting their own literature as taking 'a pop' at any manufacturer. But it was and is a consideration on my purchases and will continue to be so.
  4. Hi folks. First time caravanners, purchased a 2012 lunar venus, it's it good clean condition. No dampness. It's been out in thunder plumps and had a good wash and hose down with no water ingress. However, when towing, the slightest rain shower and it leaks at the top of front window. Testing in the driveway with the hose and I can't make it leak when it's stationary. Can't believe I'm the first one to have this problem, can anyone advise what to check, what to replace, what I need to fix? Thank you.
  5. Hi I wonder if anyone can help me? We have a year 1999 / 2000 lunar ultralite that has a good few wee problems we'd like to fix! I have no idea where to buy the correct spare parts from or how to find the part numbers. I need some cupboard door stays and opening / closing clasps, I need the canvas strap with the push metal buttons (to keep the tables in place in the cupboard), new kitchen taps, a new water pump, a new jockey wheel and I'd like a new a frame cover too as the one we have is all cracked! I also would really like recommendations for a caravan engineer in the west central Scotland region if anyone knows of one. Thanks
  6. Hi all.... Does anyone know how to replace the rear road lighting bulbs in a 2010 Clubman please? I can't for the life of me see how to get at the bulb itself & the handbook is no help. I don't need to change any bulbs at the moment but it occurred to me that the best time to find out about these things is before you need to rather than after.... I attach a pic of my rear light cluster Thanks for any help.
  7. Dear All, not sure if the following will help anyone but we hope so. The story so far. We own a 2014 Lunar Clubamn SR, not that the Van has ought to do with the problem we have been experiencing. It did come with a Dometic TALL slim fridge and for want of a better word supposed freezer, the freezer does freeze but I’m guessing you know what I’m alluding too. In around October last year - 2019 our fridge on the odd occasion would alarm, beeping madly for twenty seconds or so then stopping. At first I thought (as you would ) that the door was open, so we would open and close it and the alarming would stop, however, as time passed the frequency of alarm got more and more, we tried closing the door, pushing the door, opening and closing the door, some times it would stop and sometimes it would continue on for as long as it had a desire to continue on. Research he said, I’ll do some research, just to see if others may have experienced the same problem, and lo and behold, YES, it’s a common problem. Solutions I said, search for solutions and YES, there where some indicators of what may be wrong, some people said it’s condensation on the wires, some said it’s condensation on the light fitting it’s self. Write to Dometic I thought, so I did, NO ANSWER, so I wrote again, still no answer, I have to say it’s the third time of writing to Dometic only to be ignored, do not bother wasting your time, that’s the first tip, don’t write to Dometic they won’t respond, they are useless. So I took the control panel off the top of the fridge, the wires were dry, I took the light unit cover off, dry, I wiped every thing, but to no avail, now it was alarming constantly or when it felt like it, we had a deacon in the fridge, if we put the heating on it would alarm, if we put the cooker on it would alarm, I thought gas issue, no idea why I thought that, we tried it on electric, ALARM,we tried it back on gas, then on 240v, then on 12v then on gas again, it alarmed in the night, it alarmed whilst we watched tv, it ******* alarmed at will. I started to Talk Ro it, I begged it to let us sleep, yes yes I know what you’re thinking turn it off, we had stuff in it, I decided to call Keith caravan fitter at our caravan dealer in desperation, and he said, “no idea” I laughed hysterically. I can’t be the only one I said, he said take a look at the door latch it may have a micro switch in it, so I did, no micro switch that I could see, still nothing from Dometic, however, whilst checking the latch I happened to observe that the catch was, wait for it, slightly at the minutest of angle, possibly as a result of the latch catching the catch as it closed, so I straightened it up, undid two screws and squared it, guess what, we slept all night to the tune of yes you have it. NOTHING, silence, no alarm, no sound from the fridge. So remember if your fridge starts alarming when it shouldn’t, don’t bother trying to get an answer for the manufacture Dometic, take a look at the CATCH first. It might just be squiffy a bit like me as I celebrated a good nights sleep. We truly hope this helps unlike those that work for Dometic. we are currently in Spain it’s the end of January and hot, we have ice in the freezer and the G&T are very tasty, it’s been 20 degrees today, here in sunny Benidorm. regards all
  8. Hoping the collective knowledge can help. After 20+ years of caravanning, we finally got a TV, although only used on one trip so far. We are going away to the CMC Longleat site. We know that there are TV aerial points on the bollards, but have no experience using these. Our van is a 2018 Lunar clubman (No snickering please). Fitted in the battery box is a "F" type socket. There are two "F" types in the van, as well as 2x standard aerial sockets. I know the standard aerial sockets are wired into the Status aerial on the roof (via amplifier). What I don't know is how the "F" types are wired. The handbook goes into good detail on using the on board aerial, but does not mention the "F" type sockets at all. I have seen on other posts that you can get F-type to standard convertor plugs / sockets, but not clear if / when these maybe required Now my questions are: - When using the site bollard, what type of connection is required for the bollard end Can I use the battery box "F" type as the inlet point to the van (Rather than dangling cable around the interior of the van) - if yes, I assume that an F to standard adaptor plug required inside the van - can somebody confirm this please. Will I need to swap / alter the vans wiring. Any input will be much appreciated
  9. On a recent trip, we had some heavy rainfall and stiff winds. The lounge window and the toilet window both started letting water in, although the windows were closed. This wasn’t a drip but a trickle. On inspection, I found the area where the water was entering was where the seal ends butted up to each other. After opening the windows and drying the area, the leaks stopped. All rather strange. Has anyone else experienced this type of issue?
  10. Hi all, assistance required if possible. We’re just about to take our 2017 Lunar Clubman SR in for its second service tomorrow, whilst cleaning every thing out yesterday a got a shock, yep, I mean a real shock albeit very small, at first I thought it might have been static but I took my electrical tester out this morning and put the live stabby little pin, I’m not an electrician, I put it on the metal plate I believe this is aluminium in the gas locker which sits at the rear of the gas bottles and I put the negative little stabby pin on the tester on the metal hinge on the locker door, at this point I got a continuous beep from my tester, as I said I’m not an electrician, but, Im not sure if this is correct, can any one tell me what it might signify, I’d like to know before it goes into the service shop so that I’m not blinded by science. Any advice would be welcomed, thanks in advance. johnnyboy
  11. The microwave oven in our 2017 Lunar Quasar574 has just died. It is not worth repairng but need to first get it out . To save me too much trial and error and possible damage to the facia does anyone know how to remove the oven. Incidently it is one of those Daewoo Eco things that seem to be popular (sic) in this forum.
  12. Hi all, yes it’s me again with another question, this time it’s the trauma thingy pump that goes into the aquaroll, we have a 2017 Lunar Clubman SR, currently sitting in a lovely site in Kent, although the weather is rubbish. Every time we turn the water on there is a thumping sound coming from the area where the water pipe work comes into the van, directly below the seat. It can be stopped by turning the white valve which controls the pressure, but after a a time or two it starts again, if I increase or decrease the pressure the pump simply runs on, the water here is extremely limey, two questions if I may has anyone out there experienced this problem and if so do you know what’s causing it? As always from one inexperienced caravaner to you gods of caravaning out there
  13. Hi everyone, Complete caravan newbie here with no experience. I've recently just bought a small lunar ariva for summer touring with my wife and 8 month old baby. As we have no expirience in touring I was wondering if anyone could offer any advice or top tips to make our journeys run smoothly. Many thanks, Mitch
  14. Hi all, we own a 2017 lunar Clubman SR, I Put my head out of the main skylight the window in the living area and noticed four fixing holes in the skylight unit have no screws in them? There are four holes in total two each side of the long run of plastic that the blackout blind and fly scream slide along, I’m not sure that they should have screws in them, but before I go screaming to the dealer about lunar lack of quality control, which is significant, 🤪, I wondered if anyone out their with the same van has noticed the same, or has the same, should those holes be full of screws or not? any help would be appreciated, if your hole is empty, should it be filled, please?
  15. Hi, looking for some assistance with an electrics problem I have. Caravan is a Lunar LX2000 525. I have it hooked up to my mains via an adapter. All was working fine in November when it was last used. We have some family staying for a few days and are using the caravan for some extra sleeping space. Went out tonight to start getting the beds set up and have no blow heating, no hot water and no internal lights, apart from two pull string lights at the front. Sockets are working so I have been able to set up a heater and a light. As I said, everything was working the last time the caravan was used with the same setup. Checked all the fuses etc and nothing has tripped or blown. Any suggestions welcome.
  16. Hi for those of you out there that are having phantom tracker ringing you saying your alarm has been activated. .. I have a Lunar Clubman 2017 model. Every time I come back from a trip I started getting calls from phantom. The caravan was on my drive and no alarm was heard, even at 1am. After trying a few settings it was still the same and ended up telling phantom not to call unless is was moving! This got worse and went off 9 times in week from my last trip. On speaking to phantom they confirmed it was a PIR activation, even though I had covered it up as a part of my own checks. The siren was also quiet which I only heard once Apparently Phantom say there are faulty PIRs from Sergeant on 2017 and 2018 Lunars and Swifts. They said to contact Sergeant who will replace it. They say the fault is with the PIR, I noted it does not activate the alarm anyway and the siren is almost non existent. On speaking to Sergeant they say the extra power for the tracker interferes with the PIR, anyway they are sending a replacement. Hope this may help someone else, cheers 😉
  17. I bought a lunar quasar 462 a few months ago. Having been keen campers we took the plunge because of partners illness, to go for a caravan. It is brilliant ! 1/2 hour on site and Kettle's on. We have one slight problem, the wash basin in the shower room has been somewhat vandalized by the use of mastic around the plug hole. I have tried to take this apart but to no avail ( the drainage plate looks too small for the hole and its been glued in). It doesn't leak but it does look rather messy. Has any one any ideas how to get it out the last option is a new wash basin of which I have tried to find on the web but to no avail. Am now at a loose end.
  18. As I await the delivery of our Lunar Clubman SR, I started looking for a new leisure battery. As most of our use is off grid, and we have a motor mover, I figured I wanted around 110Ah battery, ideally NCC grade A or B. After scouring the van's handbook, I could not find info on physical size of battery, so I contacted Lunar, who advised the battery box size. The stated size is width 350, depth 180, height at front (outboard)250, at rear (inboard)190. After much digging, I found a battery at a good price, with a long warranty. The only issue is that the width is stated at 354. Further digging shows this to be a fairly standard width. My question is, can anyone with a 2018 Clubman tell me what capacity their battery is, and its physical size. (I guess that the same box is used on any of the clubman range) Thanks guys
  19. Hello So to add to my ongoing repair list of our Saros, I collected van from storage last week in the dark, only to find that 4 of the 6 amber side marker lights are not working/working properly. I have emailed Lunar spares but no reply from them, also trawled the web looking for exact replacements but so far have not been able to find them. Have any fellow Lunar owners sourced these before? Thanks Simon
  20. Hi All I've just finished adding a 3 position switch to our 2017 Lunar Clubman ES. The bathroom ceiling light has a nightlight facility but Lunar didn't add extra switches to use this facility. The main pull switch turned off ALL the lights in the bathroom. Originally, the water pump used to turn off the lights when operated but this hasn't happened after they got replaced under warranty. The replacement lights have a different switch fitted to the centre of them. I used a 3 position switch so that I could turn off the vanity lights or turn on the Lunar night light that I fitted to the base of the wardrobe. To get at the wires, make sure the main light switch is off. Remove the ceiling light by prising out the white portion of the light using a new stanley knife blade. This then reveals four screws, the ones that you need to remove are the 2 larger ones. The light can then be lowered revealing the wiring. There will be 2 pink and blue wires joined together. These need to be separated, one goes the the light switch and the other goes to the vanity light. I then ran a wiring rod between the ceiling board and the polystyrene foam in the direction of the wardrobe. Drilling a 20mm hole in the ceiling inside the wardrobe. I just drilled enough to get through the ceiling board and no further. I removed the foam with a small scredriver giving access to the rod. I then ran a loop of thinwall wire back to the ceiling light by pulling gently on the rod. The red wire then needs to cut and crimped onto the separated pink and blue wires. The other end of the red wire can be fitted to a normal switch or a 3 position switch if the extra night light is needed. The earth for the extra night light was attached to the earth in the cupboard overhead light. I hope this is of use someone as it drove me mad and am glad that I've managed to sort it. We spend a lot off grid and so wanted to be more in control of our 12v usage.
  21. Hi We have bought a brand new Lunar Alari,a from a dealership up North about 6 weeks ago. We have taken the caravan to Exmouth where we haver spent 3 days setting it up on a season pitch. Last Sunday the control panel shut down. The main electric unit continued to work. I rebooted everything but could not get it to work. The dealership are trying to find out how to solve the problem as we cannot move it off the caravan site now as we are set up for the season. Logistically it is not possible. I thought I would ask if anyone else had an issue like this and how the problem was resolved to minimise the waste of our time. This is our 3rd caravan in 8 years and we have never had a major issue like this where potentially it needed to be taken off the pitch. What are our rights as a consumer in this situation - we have already paid for our pitch for the season. Thanks in advance. ....
  22. Hi all. Just wondering, when purchasing a brand new van, factory fitted with external BBQ point, is the hose connector normally provided, or do you have to purchase seperatly? Your input will be much appreciated
  23. I wonder if anyone can help please? I've just bought a Lunar Stellar 2010 privately and had it serviced by a recognised repairer. When we took it out for the first time the Truma Ultraflow water pump only let out a slow trickle of water from the cold tap. Over the next few days it stopped completely and there was no red light on the pump switch and the pump doesn't activate. I tested the pump on site with a 12v charger and it worked perfectly. I cleaned the contacts on the van socket and on the pump plug as both were dirty. I tried another 10v fuse and the red light on the pump switch came on for an instant and then went out, presumably blowing the fuse? As I had left the fuse out the toilet wouldn't flush so I put the same fuse back in and the toilet flushed fine so I'm not sure whether the fuse had actually blown? I've also tried WD40 on both plug and sockets contacts with no success. Can anyone suggest anything else I can try in order to resolve the problem please? Many thanks. Mike
  24. Don't forget it is our Sneaky Peek 👀 Bank Holiday Weekend at all three of our Leisure World dealerships! To register for the preview . .. http://www. caravanqjumper. co. uk/
  25. We have a 2017 Lunar Delta TI bought in August last year. We have used it twice since then and on the last trip one rear light cluster started playing up. On braking, the offside indicator would also come on and vice versa. The dealer tried to fix it by changing the light bulbs(??) but to no avail and they have also checked for cross-connections between the 13 pin plug and the main control unit. It now appears that these light clusters are not able to be removed from the 'van to ascertain the problem (short circuit, crossed wires, etc). The only remedy is to remove the whole of the back panel to get to the lights!! Unbelievable to us. We did phone Lunar and, after someone speaking to someone else, confirmed this was the only way to get to the light fittings. Our dealer didn't want to undertake this major work so we are currently waiting for Lunar to authorise a 'return to factory' so they can do it. I wondered if anyone else had had a problem like this and, if so, was it dealt with like this or is there another way? We are booked to go away in March and at present the van is still waiting to be sent back to factory as the dealer has had no date for that yet!
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