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Hi we brought a brand new Eldis Avante 576. The caravan has a 10 year water ingress warranty. During its 4 year service they detected damp in the rear of the van and also the rear panels have split. Eldis are refusing to fix the issue as the panels are only covered for 3 years. I think this is appaling and have contacted them directy and they are refusing to do anything? Does anyone have any advice or where we can go to put in a complaint? Thanks
We're very pleased to introduce another great Caravan Talk Expert, the Financial Ombudsman Service! They will do their best to help answer your finance questions in our new Caravan Finance forum and post the occasional articles They've introduced themselves here so why not say hello, show them your support and ask away!