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Showing results for tags 'faulty'.
We bought a new swift 554 last year and in getting it home couldn’t lock it. The key wouldn’t turn or come out of the lock and we could get the pins to engage when inside the van. We rang the dealer and they sent a new barrel and we got an engineer out. The engineer replaced the barrel and we had a week away in the van. The dealer also sent a second lock by mistake which we kept just in case. We came to pack the van again this year the same thing happened. Luckily we were able to change the barrel with the spare and go away. We spoke to the dealer who has washed their hands of the matter. The can is still under warranty. A van that won’t lock is useless in my view. They won’t sent another spare barrel just in case. This seems to be a current theme with Swift. Any one else having similar problems?
We purchased a detachable ACS TOW BAR from ACS, ALMOST £200, Unfortunately, less than one-year-old, it broke, the lock fell out plus the product malfunctioned. The company asked me to send it back to them at a cost to me, plus they were reluctant to help us to change it. Very disappointed indeed, plus very dangerous. Has anyone else experienced similar?
Hi, I've just bought a coachman caravan and need some advise please, I can't get the awning light to work using the remote control, it works fine off the switch above the door but nothing from the remote, I really don't want to drag it back to glossops for such a small issue, does anyone have any advise to help get it working please??? Thanks.
picked up new bailey unicorn march 2011 after a week had a list of issues attached Before leaving dealer after handover, Shower not sealed / put together properly, dent on side of caravan near the door. 1. Covers missing, 2. Doors not aligned, 3. Sharp edges on side and table tops, 4. Light switches not fitted correctly, 5. Fuse box buzzing and getting very hot, 6. Roof blinds with weak points / cuts in them, 7. Window blinds not working, 8. Microwave not working, 9. Back of caravan not put together correctly seals coming out, 10. A Frame covers loose, 11. Splits in wood in underside of high cupboards, 12. Grill Not Lighting, 13. Kitchen tap loose 14. Oven not getting very hot, 15. Edging coming off kitchen area cupboards, 16. Fridge smells of burning when on gas, 17. Grey plug gets very hot when towing, 18. Front seats cusions are becoming flat, 19. Bed Mattress is getting dips in it, 20. Sink is scratched from the washing bowl supplied with caravan, 21. Outside access doors some difficult to open / close (seals) 22. silicon seals around van rough and not finished off properly few weeks later window blinds broken again roof blinds springs gone 6 microwaves later still not working properly grey plug melted completly water inlet cover wont stay closed Gas leak in gas box Fridge lost all power not working on electric, gas or 12volt roof gas struts not working bed gas struts not working kitchen and bathroom windows wont stay open floor creaking in bathroom area badly gap appearing where side of van meets internal fixings charger not working grey cover by jocky wheel flapping when towing again jocky wheel very stiff and not operating properly brakes on caravan sticking on causing issues with car several months later window blinds again broken fridge not working just indicating that door been left open but door closed grey plg melted again brakes jamming on again side of caravan comming away from internal fixings so much so that when fridge on gas fumes come back inside the caravan floor moving badly in bathroom microwave not working again gas hobs not working oven keep going out water pump starts up several times overnight no taps on any ideas to what i should do now as i am fed up with the issues with this caravan bailey have realy let them selves down with this new model the senator we had was a good van wish we never changed