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Found 81 results

  1. My advice to would-be purchasers? - move on to something a bit better.. Here's a no-particular-order list of some of the niggles we have had : The 'wallpaper' scuffs/tears very easily when doing simply things like stowing the dinette table. The wallpaper joint strips peel away from the wallpaper itself, making the walls look tatty and tired. Several small fittings have broken, such as the buffers for the glass cover on the hob unit.. and that glass hob cover is very easily scratched too.. The Whale heater developed a fault and can't be fixed under warranty by anyone in my area (within 60 miles). Even though there are whale service centres quite local to me, it seems the Whale have recently 'withdrawn' specific appliance support to those service centres that haven't been on tailored courses for each appliance? The shower curtain is a joke - it just clings to the door and lets water run down into the main cabin - just about the dumbest design flaw you could think of, and to cap this when my retailer approached Elddis, they said there was nothing wrong and that anyway they couldn't source a longer shower curtain! Really!? - so do something else to keep the water inside the shower tray, like lower the (top) curtain rail a few inches, or fit a drip ledge on the door! These measures aren't rocket science but seem to elude Elddis. On one trip to Scotland we have a problem with the front locker panel vibrating; I guess this was due to a cross-wind in combination with our towing speed (not that we were towing fast; perhaps 50-55mph?) This was pretty disconcerting when it happened. I don't know if other caravanners have had similar experiences? Since acquiring our 'van we've seen other Xplore 304 'vans with cracked shower trays and corner mouldings to the roof. They are just not built to last, it seems. (And btw, I don't believe that the 'SoLID' construction means you get a 'one-piece' roof that covers the top and then rolls down the edges/corners of the roof.. the joints are there, on the flat, so probably suceptible to any water ingress getting past the mastic seals on the flat part of the roof). The pull-out main bed isn't supported in the middle when extended - the wooden cross-rails get pulled beyond the support edge. This can possibly be fixed with DIY glued/screwed on extra edge piece, but why should customers have to do this? - and anyway Elddis are notoriously quick to slap warranty exclusions on for literally any work you do yourself on the van. For me, the 304's generally low-cost approach quickly showed its lack of pedigree and poor/cheap construction, within the first year of use. I hoped that our careful use would mitigate against these problems, but it hasn't - the 304 is just a cheap build. Pity. I think I'll try a Bailey next time.
  2. Elddis Odyssey 2008. Battery drain. Last year on Solar Power only, I became aware that my battery was getting lower than it should be. To cut a long story short, with the aid of a "plug in the fuse" amp meter, and a clip on amp meter on the main battery connection, I identified the drain was on the fuse supplying the rear interior lights. In detail, all the lights were individually off, but the master rear lighting switch by the main doorway was on, but I got a 1.5 Amp drain, about 18watts. Switching off the master rear lighting switch and the drain disappeared. We then resorted to using a torch in the loo! I replaced some time ago the halogen bulbs with LEDs, so I took them out in case one was faulty in some way, no difference. The lighting is: washroom overhead; wash basin overhead; wardrobe; shower overhead; lounge rear overhead. No tracker fitted and the alarm is off another fuse. As the wiring between the door master rear lighting switch and the various lights disappears into the roof cavity I'm some what stuck. Any ideas? The caravan wiring diagram in the hand book is rather vague. Frustrated retired electrical engineer!
  3. Hi Can anybody comment on best bedding options and suppliers for the Hypnos Island bed upgrade on Elddis Caravans?
  4. Calling on Elddis van owner to check the seals around the battery box and under bunk external access compartment as the seal on my van has failed and flooded the inside of the van. The fact that it's on 2 compartments suggest it's the fixing material not a poor installation, in my opinion, but I was surprised that there are no fixing screws securing the frames to the body of the van. The picture is taken looking down the outside of the van from above the compartment.
  5. Hello folks We are nearly committed to buying an Elddis Crusader Mistral 2017 model from Webb’s. We haven’t owned a caravan before but stepping up from a trailer tent! We’d love to hear any feedback on the caravan model, it’s also a transverse bed with a rear bathroom. Also, as newbies how long does it take until you feel comfortable towing, any first caravanner tips and what’s the best way to navigate ensuring you don’t take a wrong turn or get into a sticky situation! Sorry for all the questions but would love to hear your views. Thanks Shirley
  6. Hi We have just bought an Elddis Affinity 530 (2016 model) and the full awning is 1000cm. But what size porch awning would be best. Thank you
  7. At our new vans first service they found damp in 2 places, at the bottom NSF corner of the front window and at the OSF side where the water intake is, going back in a couple of weeks to have some more readings taken, rubbish really.
  8. The following link takes you to the Elddis Handbook Archive http://www.elddis.co.uk/help-support/help-advice/handbooks?archive=1
  9. Hi we brought a brand new Eldis Avante 576. The caravan has a 10 year water ingress warranty. During its 4 year service they detected damp in the rear of the van and also the rear panels have split. Eldis are refusing to fix the issue as the panels are only covered for 3 years. I think this is appaling and have contacted them directy and they are refusing to do anything? Does anyone have any advice or where we can go to put in a complaint? Thanks
  10. Hi all, A few questions for any 304 4 berth owners if I may please? Me and the Wife are new to Caravanning, any now reaching mid sixties want to tour and enjoy ourselves a little before we are fully past it. We drive a Kia Soul 1.6 Diesel and have purchased a pretty old Freedom caravan late last year to see how we can get on with towing and plan to have several trips of increasing length this year to see how we get on. Looking ahead, and on the assumption that I can tow without too much stress, we have been looking to see what caravan would better suit us for long term use. The van will be used by ourselves primarily, with a visiting Brother a few times, and quite often with our two Grandchildren. The caravan must meet a few requirements. It must be towable by the Soul that has a Max tow of 1300kg and a max Nose weight of 80kg. It must be able to fit in the parking area at the foot of our property measuring 22 feet (touching neighbour wall and the actual drive up side of house for car) and be able to take the afore mentioned occupants and must have a mover installed as we need this to manoeuvre it at the foot of the property. We have looked at a few caravans and the Elddis 304-4 seems to tick the boxes, but there are a couple of points I would like to have clarified if I may? The tow weight appears to be well within our 1300kg, but Is a max nose weight of 80kg easily achievable on this van? The van will not be heavily loaded as such. We do not plan on using an awning so the van will only contain the normal bedding/clothes, some food/milk/drink/beer! and probably four camping type chairs and a table for sitting outside, but as mentioned it will have a mover installed. We have a question on the electric hook-up. Looking at the manual it "appears" that to connect to the external electrical supply you undo a flap on the side and plug the outlet into a socket. However it also looks like you cannot close the flap once connected and exposes both the connector and the leisure battery to the elements and tempt thieving fingers, is this correct? One final question which is more of a request for advice. Looking on the forum some people seem to have problems with cracking of panels. Now we will be buying a second hand Van (lets assume around 5 years plus old) so I guess any signs of this would be apparent. Is this something we should be worried about? Do you think the Elddis is inherently flawed and should be avoided? Just after some thoughts/advice on the matter please as we are new to all of this and maybe this happens to all vans, we dont really know. Thanks all, and apologies for such a long read! Steve
  11. Hi. I'm new to this forum and to caravanning so if I'm asking silly questions please bear with me. I purchased an Elddis Avante 626 2008 2 months ago, I was told by the previous owner the microwave needed replacing as it has power but doesn't heat food up. (Very Useful) on inspection its connected at the rear by what elddis refer to as a " none customer Serviceable plug", I think its just connected with strip connectors? I would like some advice on how to disconnect and isolate the power. Has anyone replaced one in this model van? Can I buy an of the shelf microwave and reconnect it to the existing connector? Any help would be most appreciated
  12. Hi. I'm new to this forum and to caravanning so if I'm asking silly questions please bear with me. I purchased an Elddis Avante 626 2008 2 months ago, I was told by the previous owner the microwave needed replacing as it has power but doesn't heat food up. (Very Useful) on inspection its connected at the rear by what elddis refer to as a " none customer Serviceable plug", I think its just connected with strip connectors? I would like some advice on how to disconnect and isolate the power. Has anyone replaced one in this model van? Can I buy an of the shelf microwave and reconnect it to the existing connector? Any help would be most appreciated
  13. We have just received the recall letter from Elddis relating to the Stargazer Roof light fault on our 2018 Elddis avante 586. I've spoken to the dealer who and they said that they've carried out reworks on 40-50 vans across the range by screwing it up with 6 screws. We have yet to book it in for the work doing because we really don't want to see any screw cap covers holding the thing in place - and ours hasn't fell off. Iv'e spoken to Elddis customer services asking them what is the normal method of fixing them and the response was "well normally they would be glued but because of the hot weather in this county and the heat in the caravan the glue is melting and causing the internal cover to fall off". Oh Really!!!! They also said that "all these roof lights are now being screwed on instead of just being glued , and all older vans are being recalled for the work doing". Yet reading some of the comments on here it appears that they are only looking at 2018 models! (I guess i'll see for myself at the NEC show in October) After expressing my concerned about them resolving the problem by "banging half a dozen screws in it" they advised that they could try bonding it with another glue if i didn't want any screws - which i would certainly opt for! so i have 1 or 2 questions if i may. ... 1, has anyone else had any similar or contrasting messages from Elddis or the dealers about the cause/resolution? 2, Who actually manufactures this roof light? 3, has any one got images of the roof light- post works? I've asked Elddis for pictures of the internal roof light after the proposed work has been done to see what it actually looks like, they've agreed to send some out to me by email. Am i being to picky here? because in my opinion these things are expensive enough and i feel that the proposed solution is just a bodge! clearly if it had been fitted right in the first place then there wouldn't be a need to use an alternative means to secure it - it clearly wasn't designed that way, and as for the hot weather comment - well roll on winter!!!! We absolutely love our van but with this and 1 or 2 more issues that we have with it you cant help but wonder what else there may be! thanks in advance
  14. Hi community, having an exceptionally good time with a rented Hobby 540 (built ~1998) over the last weeks my spouse and I decided to buy a (used) caravan of our own. Our price range is around €10. 000 for a used Caravan and tent, this should give us a unit built around 2005 in reasonable condition. Our kids are already grown, so the size of the 540 may seerm like overkill for 2 persons (and 2 mid sized dogs). but we really enjoyed having some extra room. Units which caught my attention are - amongst others - a 2004 Elddis Odyssey 490/4 and a 2001 Elddis 470CT. For our needs they seem to have the ideal layout, with full size beds in the front (we are both quite tall and have problems in the usual 2m x 1,4m "french" beds), and a separate shower "tube" unit which my wife insists on having, those caravans have nice bathrooms in the back. This layout seems ideal for us, and surprisingly it is hard to find continentally built caravans having it, probably because in the 2005 aera and in those size range the manufacturers over here had their focus on families with kids. I assume that a caravan which is 15+ years old may turn out to yield a desastrous waste of money and endless series of repairs, on the other hand we met numerous people owning caravans from Hobby, Fendt, Dethleffs, TMC and other well known brands for 25+ years, who have no serious problems and state that if a caravan is carefully taken care of it can easily reach an age of 25 years or more. I am trying to find out whether one can trust Elddis long-time quality I got very startling reports from this site and all over the net. Seems that Elddis products are mainly plagued by cracking panels and water inrush problems, there are endless threads with complaints from unhappy Elddis customers. On the other hand I know that the Internet is full of rants from people which happened to have problems with a specific product of a company, while thousands of satisfied customers are silently happy. I would be happy to hear from customers owning Elddis caravans from around 2000-2008 like the ones mentioned above, about their experiences (good or bad), especially when it comes to watertightness and cracking problems in panels and windows. Best regards from Bavaria, and many thanks for your input Armin.
  15. Hi again Folks for the second time today. The reason we joined this site today is due to some electrical problems I have been experiencing due to my Short Term Memory Loss. I'm Embarrassed to ask for help on this. My wife and I went to a local caravan sales dealership to seek help only to find they didn't have a clue how to help me as they say I may have caused further electrical problems while muddling through and as each caravan's control panel set up varies too much to be sure of giving us the correct information to help. Their recommendation was to call a mobile caravan electrician to come and check both my car and van for any electrical issues. This would have at least cost me a £30 call out fee which I just which i just can't afford right now. Their other suggestion was to post on this forum and hence joining and the point of this post. The Problem. I keep forgetting which control panel settings I should use for storage, towing and while on site, both while using hook-up and the leisure battery when no hook-up is available. I am finding the user manual confusing to read and understand. I keep getting the settings confused or forget to change the settings. I am a caravanner of over 25 years so its not through lack of knowledge (without sounding abrupt or rude in any way to the reader). Through trial and error, I have now worked out that while being stored, I should have the Master Switch off and the Int/ext rocker switch in the off position (Central position) so as not to drain the battery. We will shortly upload photos from my wife's phone to show the control panels and switches I'm having problems with showing the whole control system. Having charged my leisure battery, this morning I have worked out that I need only to turn the Master Switch to the 'ON' position and not turn the secondary switch to either internal or external to use the motor movers once I have set its own control key to its on position in the external battery cupboard (see photos of battery compartment). last time out with the caravan I completely drained the leisure battery on my way home and it took us over 2 hours to get the caravan on the drive. I was unable to move for several days afterward as this sent my spine into spasm (See introduction post). So, my questions are:- 1) When hitching up to go away, what settings should I use on the control panel? (Please see Photos attached). The switch on the top left is the master switch and top right is for internal or external use with a central off position. I would want to be able to have the fridge working on electric while driving without draining the leisure battery. 2) When arriving on site and using the site's electrical hook-up what changes to these settings should I make (turn secondry control to internal or external?)? 3) Should I use the same settings as for hook-up if I am using my generator to charge my leisure battery while on site or should I turn the master switch and secondary switch to the int/ext/off positions? 4) When using the leisure battery on site, which settings should I use? Master ON and secondary to Internal or External? I would be using the gas for the fridge and hot water in this situation. 5) When hitching up to come home, do I use the same settings as for when going away so the fridge can still be used? Is this the same if I do not need the fridge working? 6) There is a red light flashing above the small socket in the control panel when the master switch is on. Even with the secondry switch turned off. My understanding is this is something to do with the alarm system. Perhaps for re- setting the system. Could anyone advise if I need to insert the fob that came with my keys and alarm fob at this time? This fob has 3 brass pins at one end which insert into this socket which looks a little like the socket on a portable radio. Hoping there are some other Elddis owners on here who either have the same or simular system or someone with good knowledge of caravan electrics that can advise me on these points. you have my gracious thanks in advance. Regards Pete n Deb.
  16. Hi all, Just noticed that Elddis have revealed whats to come in their 2019 range of caravans, including Avante, Affinity, Crusader, Xplore, Compass and Bucaneer. Thoughts? http://www. elddis. co. uk
  17. My 3 year old Elddis Crusader Mistral has just had its pre 3 year service and been found to have significant damp in the wheel arches, and around the heki sunroof. The rear panel has cracks which will ultimately let in damp. Elddis have agreed to cover the sunroof and wheel arch issues, but say that the rear panel is only guaranteed for a year! I’m absolutely dumbstruck that one section of the van has a limited warranty compared to the rest of it. I’ve been quoted £4000 to replace the rear panel and am at a total loss as to what to do. If not replaced it will become damp and lead to further costs, yet £4000 when the van cost £24000 3 years ago is a vast amount. I’d appreciate opinions on what to do. I’m frankly appalled at Elddis and certainly will never buy from them again.
  18. Hi I would like to hear from anyone who is having major problems with Elddis not repairing cracked rear panels under warranty since 2013. Also if they have returned after a replacement. Email address removed, as Geoff says it's safest to use the PM system
  19. As some of you may know I have had five replacement sets of Ozio cushions for my 2015 Buccaneer and when I complained about the latest set my dealer replied as copied below. I spoke to my credit card company and they said that under section 75 there is no comeback as the van is now out of warranty and section 75 has to show a breach of contract. The next set will be coming from elsewhere at my expense. I did ask the dealer to confirm the meaning of ‘occasional use’ but he has not bothered to reply. Anybody buying a new Elddis might like to ask their dealer to define ‘occasional use’. Ian Good Afternoon I have been in touch with both Elddis and Leisure furnishings regarding your upholstery. Both of who state that your upholstery has a one year warranty from the caravan date of purchase 17/06/2015. Leisure furnishings have been replacing your upholstery as a good will gesture and as you are aware your latest set is the best they can offer. They do state that you may see others advertised offering alternatives but state that these are not within the weight range for the caravan. Elddis also state that as your caravan is designed as a leisure vehicle it is intended for occasional use and not prolonged use. As the last claim for upholstery was rejected 07/08/17 as out of warranty and as stated at the time Leisure furnishings supplied replacements under goodwill. A claim 10/11 months later will obviously be rejected too. Therefore the claim you have has been rejected by all parties. I realise this is not the answer you are looking for but I have done all I can on this matter. Regards **** ******* Director
  20. Hi Im new to caravans. Was supposed to collect and older Elddis caravan to day but unfortunately could not get it moving. I have been told it has been sat for a few years. It will go backwards no bother but the wheels lock going forwards. What could this be and how can it be solved? thank you
  21. Hi all just taken the plunge and pre-ordered the 2018 840, I'm a newbie but the missus grew up with caravans, so I'm now roped into it after visiting the NEC for 2 years running. Wilf Ok I've messed up the title spelling already
  22. Don't forget it is our Sneaky Peek 👀 Bank Holiday Weekend at all three of our Leisure World dealerships! To register for the preview . .. http://www. caravanqjumper. co. uk/
  23. Hi everybody I bought a new elddis affinity 550 last year since buying it I have a number of issues 1 the drawer fronts to the right off the bed were out of line 2 the seal around the toilet was not sealing properly 3 the awning light was not straight 3 the sealing on the offside front was not done properly 4 the rear light cluster was not screwed on properly 5 the shower door has come off twice 5 the toilet door handle came off 6 two screws holding the panel on behind the seats had come through the bodywork 6 the floor had to be repaired due to it delaminating 7 the foam in the seats had to be replaced by myself has they were not recovering leaving the buttons loose which could have been caught and come off i have wrote to elddis on a number of occasions but you get a bla bla letter back the caravan has spent a bit of time at glossop caravan centre which is a 28 mile round trip for me not what you expect when buying a new caravan
  24. December the 3rd 2017. Our beautiful bundle of grandaughter arrives in Cardiff at just over 6lb and all is well with mother and baby. Izzy we call her and she's lovely! So off we go in the caravan to a lovely little site only just a few minutes outside of Cardiff called Ty Coch. The Lunar performed well as it had done on our other excursions but we were falling out of love with it fast. As I'm sure must be the case in most families, it's mum first who shares her dislikes, the younger generation follow suit pretty quick and I have to conceed in the end they were right! The double dinette layout is good, but if you put space aside to make up 2 large double beds in a single axle caravan, then something has to give in the middle right? In the Lunar Quasar 556 it's the kitchen storage and the washroom. The kitchen storage you could put up with, seems a little silly to have food in lockers over beds, but it's not the end of the world. The washroom, now that's another matter. We don't claim to have an athletic stature, quite the opposite, a few pounds lost here and there is on our new years resolution list but I don't class us as large either. The side washroom in the Lunar from 2011 was just to small to move and given that it is in the centre of the van it's also impossible to maintain modesty by dressing elsewhere in the van as you exit into the centre viewable from both dinettes ! We'd booked our two weeks in Tenby for August '18 already so I was delivered the ultimatum! "I don't think I can stand two week in Tenby in this van". I didn't argue, she was right. I had to start searching again and this time it had to be the van we wanted - no compromises. I had the Elddis Affinity in my sights but it was not going to be cheap. I wanted to have a van that was going to last us, going to look modern, going to look good inside and out. The fixed bed was a must this time, it needed to sleep 4 and I was keen to have proper heating as I knew we would be using it well out of season for say Christmas visits to Cardiff! Time to trawl around the websites again. Time consuming and I often came away from a session of looking thinking, "not sure I achieved a lot there!" There's lots of info out there, there's lots of dealers out there, I just find on most websites I'm a little underwelmed by the presentation. There's too many websites of dealers and some of the caravan search websites that are franckly dated and should be much more interactive and wow than they are! And if you're going to make a video of a caravan to show potential buyers, do it professionally please. Too many are point the mobile phone at the van and then start to wonder what to say about it on camera. Is it me? Maybe I spent too long looking at caravan websites this year?? We took our time. I found some vans that fitted the bill and we went and looked mainly locally in Lincolnshire. It's mid December. Most dealers are thinking of closing for Christmas, but some are using the time of year to do some discounting. A 2017 Lunar Quasar with transverse fixed bed took our eye at Grantham Caravans. Lovely van but it didn't quite tick all the boxes and the finish a little cool. Snowy Monday the 11th December. Return to Cardiff but this time without the van. Nanny is going to stay for a couple of nights whilst dad goes back to work and new mum just needs that little support. Although the snow from the previous day had been quite bad through the west midlands the motorways were fine. I dropped new Nanny off and returned. I knew what I'd be doing with the time now available to me at home ! Caravan searching! There had to be an Elddis Affinity 554 somewhere, because we just kept coming back to that model ticking all the boxes. I kept searching. I dropped onto Newport Caravans website. They were having an end of season sale on some of their vans. Guess what - Elddis Affinity 554 2016 model with £1500 of their original price ! The Chance is here today! Wednesday 13th December, back to Cardiff to pick up new Nanny. Pickup time 1pm. (daylight left approx 3 hrs !!). "So everything alright" I said. "yes baby doing well, mums doing well". "oh good. Thats good" I said. "I've found a caravan" I casually mentioned. "Oh? What have you found?" says new Nanny. "Er, an Elddis Affinity like I showed you before" I said, still casually. "Oh? Where that then". "Oh in Newport - just up the road here on the way home if you wanted to look?" You see new Nanny although wanting to look at new vans just like me and enjoying it mostly, becomes a little tired of it in the end. So I have to be shall we say "timed" with my suggestion of when to look at them! But it was a yes. I set the satnav for Newport Caravans and followed the instructions (we'd never vetured into Newport before, it was just another town name on the many road signs between Cardiff and Lincolnshire for us). They had two on show. A 2015 and 2016 of the 554. Both very well kept vans and with the reasurance of buying from Newport that they would come with warranties and balance of manufacture warranties. I'd already said we won't stay long with 3. 5hours ahead of us travelling. An hour later we'd had the speculative valuation of our Lunar as a trade in and the resulting maths produced a figure which was reachable. ..this was the Chance. The chance we were going by a dealer the other side of the country with the right van at the right price ! I called the dealer back a couple of days later and left a deposit. Date set to pick her up - 12th January. A later Christmas present to ourselves we thought! . .....continued
  25. Wind back the clock. .. we'd looked at all sorts during 2017. The main criteria was a double dinette layout. Our son Harry loved the White Arches version of the Sprite Major 4TD, they call it the Cottingham. We carried on looking, Autotrader, Caravanfinder, Gumtree, Ebay . ... (good job broadband is unlimited these days!) We really wanted a fixed bed, thats what we started out looking for but, compromise, a 12 year old lad needs his own space right? Mid August 2017, I found a Lunar Quasar 2011 model 556. Private sale, with all the kit included (well worth considering when you're starting from scratch again. My sundry items amounted to a pair of mirrors and a hook up cable! I decided to send a message to the vendor. Could they tell me some more about the van? Within minute the lady rang me explaining she thought it would be much easier to talk about it than send lots of messages, fair enough I thought. Goodness did she give me the whole history, how it had spent lots of time in the south of France prior to them having it. All about the kit and the way the bed makes up, servicing, covered storage, two awnings an Isabella and a porch awning, barrels, mirrors, wheel clamp, hitchlock. ..... We booked a visit and off we went to look at it. Fresh out of storage just for us to look at on a sunny August day, she gleemed. A very well looked after van it was easy to see. We did the deal and set a date to return to pick it up. Horray, we were caravan owners again after nearly 5 years out. continued. .....
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