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Make & Model of Towcar / Toad

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  1. Hi All We're looking at a new 2021 Elddis Avante 550, but can't physically get inside one for love nor money. My wife is hesitant to put some money down on the last 2021 models still available, until she's sized up the shower cubicle (stood inside), I can't find dimensions anywhere, even looking at Compass which is the same thing. Has anyone got the dimensions, particularly the diameter? Cheers
  2. Hi 👋, We purchased an Elddis Crusader Mistral 2015 a while ago, and while the transverse Island bed is great, it's a little snug at the bottom when you're in and out of the loo or side wardrobe. We are looking at perhaps seeing if we can purchase the sliding bed frame that would allow for the shorter mattress with bolster in order to add a few more inches of space to walk around. Has anyone done this successfully? Can't seem to find anything online of anyone attempting this or similar. Any advice would be greatly appreciated 😊
  3. Hi, in 2019 we got a towbar fitted to our 2017 Ford Kuga Titanium to tow our Elddis avanté 550 that we bought in October 2019. On pick up of our new caravan we realised that whilst doing the light check that the reverse lights on the caravan did not work but all other lights worked well. We left it for the next season but we all know how the 2020 season ended up. We forgot about it and when hitching up again realised that they still didn’t work. All the other rear lights and side markers on the caravan work and none of the pins on the car or caravan are damaged or bent. I’m sure this has been asked before but has anyone encountered this? I’ve seen other people with the same problem but none of them really came to a conclusion. Thanks in advance
  4. This weekend like the first of many to come has been spent stripping out MOLLY. after 2 trips to the dump with cupboards cushions and wood, loads of wood we got her stripped out to see the full extent of the damp. We removed all of the black walls and the insulation foam that was damp and was still spitting water by using a wood chisel then left it to dry out that was day 1.
  5. Advice needed please - damp repair! I need to know the dimensions for the wood surround to the windows in my Elddis Odyssey circa 2008. I’m replacing a small section that has rotted. Eg the Sectional measurements, is it square or rectangular at 16mm x 24mm? Also what adhesive would you recommend?
  6. Hi I would like to hear from anyone who is having major problems with Elddis not repairing cracked rear panels under warranty since 2013. Also if they have returned after a replacement. Email address removed, as Geoff says it's safest to use the PM system
  7. Hi got an 80s Eldridge caravan and need to know if the rear bumper comes off in one as I cracked the left side indicator and cracked the bumper Hi got an Elddis caravan 80s can you remove the full bumper
  8. My advice to would-be purchasers? - move on to something a bit better.. Here's a no-particular-order list of some of the niggles we have had : The 'wallpaper' scuffs/tears very easily when doing simply things like stowing the dinette table. The wallpaper joint strips peel away from the wallpaper itself, making the walls look tatty and tired. Several small fittings have broken, such as the buffers for the glass cover on the hob unit.. and that glass hob cover is very easily scratched too.. The Whale heater developed a fault and can't be fixed under warranty by anyone in my area (within 60 miles). Even though there are whale service centres quite local to me, it seems the Whale have recently 'withdrawn' specific appliance support to those service centres that haven't been on tailored courses for each appliance? The shower curtain is a joke - it just clings to the door and lets water run down into the main cabin - just about the dumbest design flaw you could think of, and to cap this when my retailer approached Elddis, they said there was nothing wrong and that anyway they couldn't source a longer shower curtain! Really!? - so do something else to keep the water inside the shower tray, like lower the (top) curtain rail a few inches, or fit a drip ledge on the door! These measures aren't rocket science but seem to elude Elddis. On one trip to Scotland we have a problem with the front locker panel vibrating; I guess this was due to a cross-wind in combination with our towing speed (not that we were towing fast; perhaps 50-55mph?) This was pretty disconcerting when it happened. I don't know if other caravanners have had similar experiences? Since acquiring our 'van we've seen other Xplore 304 'vans with cracked shower trays and corner mouldings to the roof. They are just not built to last, it seems. (And btw, I don't believe that the 'SoLID' construction means you get a 'one-piece' roof that covers the top and then rolls down the edges/corners of the roof.. the joints are there, on the flat, so probably suceptible to any water ingress getting past the mastic seals on the flat part of the roof). The pull-out main bed isn't supported in the middle when extended - the wooden cross-rails get pulled beyond the support edge. This can possibly be fixed with DIY glued/screwed on extra edge piece, but why should customers have to do this? - and anyway Elddis are notoriously quick to slap warranty exclusions on for literally any work you do yourself on the van. For me, the 304's generally low-cost approach quickly showed its lack of pedigree and poor/cheap construction, within the first year of use. I hoped that our careful use would mitigate against these problems, but it hasn't - the 304 is just a cheap build. Pity. I think I'll try a Bailey next time.
  9. Elddis Odyssey 2008. Battery drain. Last year on Solar Power only, I became aware that my battery was getting lower than it should be. To cut a long story short, with the aid of a "plug in the fuse" amp meter, and a clip on amp meter on the main battery connection, I identified the drain was on the fuse supplying the rear interior lights. In detail, all the lights were individually off, but the master rear lighting switch by the main doorway was on, but I got a 1.5 Amp drain, about 18watts. Switching off the master rear lighting switch and the drain disappeared. We then resorted to using a torch in the loo! I replaced some time ago the halogen bulbs with LEDs, so I took them out in case one was faulty in some way, no difference. The lighting is: washroom overhead; wash basin overhead; wardrobe; shower overhead; lounge rear overhead. No tracker fitted and the alarm is off another fuse. As the wiring between the door master rear lighting switch and the various lights disappears into the roof cavity I'm some what stuck. Any ideas? The caravan wiring diagram in the hand book is rather vague. Frustrated retired electrical engineer!
  10. Hi Can anybody comment on best bedding options and suppliers for the Hypnos Island bed upgrade on Elddis Caravans?
  11. Calling on Elddis van owner to check the seals around the battery box and under bunk external access compartment as the seal on my van has failed and flooded the inside of the van. The fact that it's on 2 compartments suggest it's the fixing material not a poor installation, in my opinion, but I was surprised that there are no fixing screws securing the frames to the body of the van. The picture is taken looking down the outside of the van from above the compartment.
  12. Hi We have just bought an Elddis Affinity 530 (2016 model) and the full awning is 1000cm. But what size porch awning would be best. Thank you
  13. At our new vans first service they found damp in 2 places, at the bottom NSF corner of the front window and at the OSF side where the water intake is, going back in a couple of weeks to have some more readings taken, rubbish really.
  14. The following link takes you to the Elddis Handbook Archive http://www.elddis.co.uk/help-support/help-advice/handbooks?archive=1
  15. Hi we brought a brand new Eldis Avante 576. The caravan has a 10 year water ingress warranty. During its 4 year service they detected damp in the rear of the van and also the rear panels have split. Eldis are refusing to fix the issue as the panels are only covered for 3 years. I think this is appaling and have contacted them directy and they are refusing to do anything? Does anyone have any advice or where we can go to put in a complaint? Thanks
  16. Hi all, A few questions for any 304 4 berth owners if I may please? Me and the Wife are new to Caravanning, any now reaching mid sixties want to tour and enjoy ourselves a little before we are fully past it. We drive a Kia Soul 1.6 Diesel and have purchased a pretty old Freedom caravan late last year to see how we can get on with towing and plan to have several trips of increasing length this year to see how we get on. Looking ahead, and on the assumption that I can tow without too much stress, we have been looking to see what caravan would better suit us for long term use. The van will be used by ourselves primarily, with a visiting Brother a few times, and quite often with our two Grandchildren. The caravan must meet a few requirements. It must be towable by the Soul that has a Max tow of 1300kg and a max Nose weight of 80kg. It must be able to fit in the parking area at the foot of our property measuring 22 feet (touching neighbour wall and the actual drive up side of house for car) and be able to take the afore mentioned occupants and must have a mover installed as we need this to manoeuvre it at the foot of the property. We have looked at a few caravans and the Elddis 304-4 seems to tick the boxes, but there are a couple of points I would like to have clarified if I may? The tow weight appears to be well within our 1300kg, but Is a max nose weight of 80kg easily achievable on this van? The van will not be heavily loaded as such. We do not plan on using an awning so the van will only contain the normal bedding/clothes, some food/milk/drink/beer! and probably four camping type chairs and a table for sitting outside, but as mentioned it will have a mover installed. We have a question on the electric hook-up. Looking at the manual it "appears" that to connect to the external electrical supply you undo a flap on the side and plug the outlet into a socket. However it also looks like you cannot close the flap once connected and exposes both the connector and the leisure battery to the elements and tempt thieving fingers, is this correct? One final question which is more of a request for advice. Looking on the forum some people seem to have problems with cracking of panels. Now we will be buying a second hand Van (lets assume around 5 years plus old) so I guess any signs of this would be apparent. Is this something we should be worried about? Do you think the Elddis is inherently flawed and should be avoided? Just after some thoughts/advice on the matter please as we are new to all of this and maybe this happens to all vans, we dont really know. Thanks all, and apologies for such a long read! Steve
  17. Hi. I'm new to this forum and to caravanning so if I'm asking silly questions please bear with me. I purchased an Elddis Avante 626 2008 2 months ago, I was told by the previous owner the microwave needed replacing as it has power but doesn't heat food up. (Very Useful) on inspection its connected at the rear by what elddis refer to as a " none customer Serviceable plug", I think its just connected with strip connectors? I would like some advice on how to disconnect and isolate the power. Has anyone replaced one in this model van? Can I buy an of the shelf microwave and reconnect it to the existing connector? Any help would be most appreciated
  18. We have just received the recall letter from Elddis relating to the Stargazer Roof light fault on our 2018 Elddis avante 586. I've spoken to the dealer who and they said that they've carried out reworks on 40-50 vans across the range by screwing it up with 6 screws. We have yet to book it in for the work doing because we really don't want to see any screw cap covers holding the thing in place - and ours hasn't fell off. Iv'e spoken to Elddis customer services asking them what is the normal method of fixing them and the response was "well normally they would be glued but because of the hot weather in this county and the heat in the caravan the glue is melting and causing the internal cover to fall off". Oh Really!!!! They also said that "all these roof lights are now being screwed on instead of just being glued , and all older vans are being recalled for the work doing". Yet reading some of the comments on here it appears that they are only looking at 2018 models! (I guess i'll see for myself at the NEC show in October) After expressing my concerned about them resolving the problem by "banging half a dozen screws in it" they advised that they could try bonding it with another glue if i didn't want any screws - which i would certainly opt for! so i have 1 or 2 questions if i may. ... 1, has anyone else had any similar or contrasting messages from Elddis or the dealers about the cause/resolution? 2, Who actually manufactures this roof light? 3, has any one got images of the roof light- post works? I've asked Elddis for pictures of the internal roof light after the proposed work has been done to see what it actually looks like, they've agreed to send some out to me by email. Am i being to picky here? because in my opinion these things are expensive enough and i feel that the proposed solution is just a bodge! clearly if it had been fitted right in the first place then there wouldn't be a need to use an alternative means to secure it - it clearly wasn't designed that way, and as for the hot weather comment - well roll on winter!!!! We absolutely love our van but with this and 1 or 2 more issues that we have with it you cant help but wonder what else there may be! thanks in advance
  19. Hi community, having an exceptionally good time with a rented Hobby 540 (built ~1998) over the last weeks my spouse and I decided to buy a (used) caravan of our own. Our price range is around €10. 000 for a used Caravan and tent, this should give us a unit built around 2005 in reasonable condition. Our kids are already grown, so the size of the 540 may seerm like overkill for 2 persons (and 2 mid sized dogs). but we really enjoyed having some extra room. Units which caught my attention are - amongst others - a 2004 Elddis Odyssey 490/4 and a 2001 Elddis 470CT. For our needs they seem to have the ideal layout, with full size beds in the front (we are both quite tall and have problems in the usual 2m x 1,4m "french" beds), and a separate shower "tube" unit which my wife insists on having, those caravans have nice bathrooms in the back. This layout seems ideal for us, and surprisingly it is hard to find continentally built caravans having it, probably because in the 2005 aera and in those size range the manufacturers over here had their focus on families with kids. I assume that a caravan which is 15+ years old may turn out to yield a desastrous waste of money and endless series of repairs, on the other hand we met numerous people owning caravans from Hobby, Fendt, Dethleffs, TMC and other well known brands for 25+ years, who have no serious problems and state that if a caravan is carefully taken care of it can easily reach an age of 25 years or more. I am trying to find out whether one can trust Elddis long-time quality I got very startling reports from this site and all over the net. Seems that Elddis products are mainly plagued by cracking panels and water inrush problems, there are endless threads with complaints from unhappy Elddis customers. On the other hand I know that the Internet is full of rants from people which happened to have problems with a specific product of a company, while thousands of satisfied customers are silently happy. I would be happy to hear from customers owning Elddis caravans from around 2000-2008 like the ones mentioned above, about their experiences (good or bad), especially when it comes to watertightness and cracking problems in panels and windows. Best regards from Bavaria, and many thanks for your input Armin.
  20. Hi again Folks for the second time today. The reason we joined this site today is due to some electrical problems I have been experiencing due to my Short Term Memory Loss. I'm Embarrassed to ask for help on this. My wife and I went to a local caravan sales dealership to seek help only to find they didn't have a clue how to help me as they say I may have caused further electrical problems while muddling through and as each caravan's control panel set up varies too much to be sure of giving us the correct information to help. Their recommendation was to call a mobile caravan electrician to come and check both my car and van for any electrical issues. This would have at least cost me a £30 call out fee which I just which i just can't afford right now. Their other suggestion was to post on this forum and hence joining and the point of this post. The Problem. I keep forgetting which control panel settings I should use for storage, towing and while on site, both while using hook-up and the leisure battery when no hook-up is available. I am finding the user manual confusing to read and understand. I keep getting the settings confused or forget to change the settings. I am a caravanner of over 25 years so its not through lack of knowledge (without sounding abrupt or rude in any way to the reader). Through trial and error, I have now worked out that while being stored, I should have the Master Switch off and the Int/ext rocker switch in the off position (Central position) so as not to drain the battery. We will shortly upload photos from my wife's phone to show the control panels and switches I'm having problems with showing the whole control system. Having charged my leisure battery, this morning I have worked out that I need only to turn the Master Switch to the 'ON' position and not turn the secondary switch to either internal or external to use the motor movers once I have set its own control key to its on position in the external battery cupboard (see photos of battery compartment). last time out with the caravan I completely drained the leisure battery on my way home and it took us over 2 hours to get the caravan on the drive. I was unable to move for several days afterward as this sent my spine into spasm (See introduction post). So, my questions are:- 1) When hitching up to go away, what settings should I use on the control panel? (Please see Photos attached). The switch on the top left is the master switch and top right is for internal or external use with a central off position. I would want to be able to have the fridge working on electric while driving without draining the leisure battery. 2) When arriving on site and using the site's electrical hook-up what changes to these settings should I make (turn secondry control to internal or external?)? 3) Should I use the same settings as for hook-up if I am using my generator to charge my leisure battery while on site or should I turn the master switch and secondary switch to the int/ext/off positions? 4) When using the leisure battery on site, which settings should I use? Master ON and secondary to Internal or External? I would be using the gas for the fridge and hot water in this situation. 5) When hitching up to come home, do I use the same settings as for when going away so the fridge can still be used? Is this the same if I do not need the fridge working? 6) There is a red light flashing above the small socket in the control panel when the master switch is on. Even with the secondry switch turned off. My understanding is this is something to do with the alarm system. Perhaps for re- setting the system. Could anyone advise if I need to insert the fob that came with my keys and alarm fob at this time? This fob has 3 brass pins at one end which insert into this socket which looks a little like the socket on a portable radio. Hoping there are some other Elddis owners on here who either have the same or simular system or someone with good knowledge of caravan electrics that can advise me on these points. you have my gracious thanks in advance. Regards Pete n Deb.
  21. Hi all, Just noticed that Elddis have revealed whats to come in their 2019 range of caravans, including Avante, Affinity, Crusader, Xplore, Compass and Bucaneer. Thoughts? http://www. elddis. co. uk
  22. My 3 year old Elddis Crusader Mistral has just had its pre 3 year service and been found to have significant damp in the wheel arches, and around the heki sunroof. The rear panel has cracks which will ultimately let in damp. Elddis have agreed to cover the sunroof and wheel arch issues, but say that the rear panel is only guaranteed for a year! I’m absolutely dumbstruck that one section of the van has a limited warranty compared to the rest of it. I’ve been quoted £4000 to replace the rear panel and am at a total loss as to what to do. If not replaced it will become damp and lead to further costs, yet £4000 when the van cost £24000 3 years ago is a vast amount. I’d appreciate opinions on what to do. I’m frankly appalled at Elddis and certainly will never buy from them again.
  23. As some of you may know I have had five replacement sets of Ozio cushions for my 2015 Buccaneer and when I complained about the latest set my dealer replied as copied below. I spoke to my credit card company and they said that under section 75 there is no comeback as the van is now out of warranty and section 75 has to show a breach of contract. The next set will be coming from elsewhere at my expense. I did ask the dealer to confirm the meaning of ‘occasional use’ but he has not bothered to reply. Anybody buying a new Elddis might like to ask their dealer to define ‘occasional use’. Ian Good Afternoon I have been in touch with both Elddis and Leisure furnishings regarding your upholstery. Both of who state that your upholstery has a one year warranty from the caravan date of purchase 17/06/2015. Leisure furnishings have been replacing your upholstery as a good will gesture and as you are aware your latest set is the best they can offer. They do state that you may see others advertised offering alternatives but state that these are not within the weight range for the caravan. Elddis also state that as your caravan is designed as a leisure vehicle it is intended for occasional use and not prolonged use. As the last claim for upholstery was rejected 07/08/17 as out of warranty and as stated at the time Leisure furnishings supplied replacements under goodwill. A claim 10/11 months later will obviously be rejected too. Therefore the claim you have has been rejected by all parties. I realise this is not the answer you are looking for but I have done all I can on this matter. Regards **** ******* Director
  24. Hi Im new to caravans. Was supposed to collect and older Elddis caravan to day but unfortunately could not get it moving. I have been told it has been sat for a few years. It will go backwards no bother but the wheels lock going forwards. What could this be and how can it be solved? thank you
  25. Don't forget it is our Sneaky Peek 👀 Bank Holiday Weekend at all three of our Leisure World dealerships! To register for the preview . .. http://www. caravanqjumper. co. uk/
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