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Found 18 results

  1. I can't find anyone who seems to have this problem, when I refill the flush water a lot of it leaks into the toilet bowl. This doesn't seem to happen immediately as I can be watching through the window while I'm filling from the outside. I have previously filled it, checked it's alright and returned an hour later to find the bowl half full of pink flush water. Not only is it wasting the pink solution but also filling the toilet cassette far too quickly. I am quite mechanically minded but I can't work out what's happening. Has anyone else had this problem and managed to correct it?
  2. We have a Dometic 8551 fridge fitted to our 2015 Lunar Clubman. This has worked fine so far including 5 weeks in France. (Fan assisted). Only annoying problem is that the 'door open' alarm often sounds even though you know it is shut, a small press on the top of the door will shut it up. We are now on a site in Suffolk, it might be that there is higher humidity but it does not feel particularly so. For the past few days there has been a wet 50mm circle on the outside of the door, so wet it drips down. It would appear that this is on the outside immediately opposite the catch. Suggesting poor insulation at this point causing a cold spot hence condensation. Anyone else had this? John
  3. Hi all, so this is going to be our first summer out in a caravan, we will mainly use it locally in East Anglia for 2-3 night weekends. The fridge in the caravan is small and while I have a Campingaz coolbox already, these only cool to 19 degrees below ambient. My question is, on a summer's day and 28 degrees plus outside, how warm does it get inside a caravan? Does the insulation of a caravan keep inside the van 10 degrees cooler so that my electric coolbox would be sufficient to keep steak and beer at the desired temperature? or do I have to bite the bullet and spend £220 on a Dometic Combicool DC1200?
  4. Hi I’m looking for some advise I have come to use my caravan fridge and the thing does nothing! It’s seems stuck on gas mode but will not change to any other mode? Even in gas mode it does not ignite or turn on or off. The only way to get the thing to turn off is by removing the fridge ignition fuse. ... anybody got any ideas.
  5. Hi, just got a Weinsberg 550 QDK. I am completely new to this so I am literally just reading the instruction manuals as I am leaving tomorrow with the family on our first outing. I bought two bottled of toilet liquid. A blue one and pink one. The blue one - Aqua Kem is put in the toilet cassette, so far so good. However, I can't find where to put the pink one on a Dometic 4110: https://www. dometic. com/en-gb/uk/products/hygiene-and-sanitation/sanitation/toilets/dometic-ctw-4110-_-25317 On youtube videos for other caravan/toilet models there's another pink near the cassette compartment, however that's not the case for this cassette/caravan. Any suggestions?
  6. Yet another niggle about the "Kazi" Picture this, first night of our holiday, pitched at the farthest end of the site, toilet block is a 10 min walk (OK I exaggerate 9 mins) and what happens. .... My lovely Dometic loo starts to pour pink flush water all over the floor from the blade when I flushed after my ablutions. Great being as it was nearly midnight and spent the next half an hour mopping up! So the next morning I go about trying to find out where leak was coming from, I couldn't find it for love nor money. Checked online in the forums & Google, very little information on Model (CTW4050) only replacement seals that cost £50 for 2. Most of the comments I found were about Thetford and seals going or needing lubrication, So I ordered silicone spray & Grease on Amazon Prime for next day delivery to site. Everything arrived, cleaned a re-greased. Tested again but still had Pink Niagara Falls in the washroom. So I gave up on toilet until I got home a week later. Please don't ask what I did for the rest of the holiday! So this afternoon I took about dismantling the toilet following the online Dometic Installation Manual. Would it come off the floor after releasing the six screws? would it begger!! and I wasn't about to start forcing things as a replacement toilet is £550. So I went hunting for the original caravan pack with all those useless guarantees and warrenties and found a Dometic Toilet Manual with a strange piece of lime green plastic which show's how to remove the toilet seat, So followed said instructions, undid the 8 screws, lifted off the the black flush ring, removed the ceramic bowl and Hey Presto found the reason for my Pink foot wash. A BROKEN 90 degree PLASTIC BEND. I've contacted Dometic to see if they can help & supply said part but as loo is out of warranty I would not be surprised to find that you wont be able to get this 25 pence part, so a whole new toilet will be needed ! Hmmm I have to see what they say. Lunar If your reading please keep with Thetford Loos I have had nothing but problems with this model since day one. Even with all the issues, I love the van but hate the build and product quality. Not sure If I would have another Lunar after having this one, the other two Lunars I have had were a dream with no problems. Rant over !
  7. Hi all, Wondering if anyone can help? Our dometic b2200 air con unit is stuck in standby mode. The reciever board was faukty so we replaced that and then the controller broke so we bought a new one. Followed the instructions to the letter and it's still stuck in standby mode. Any ideas?
  8. In common with many we have a Dometic Fridge fitted to the Unicorn. A few weeks ago I was present when the fridge was given a service by the Dometic Engineer. Being nosy I stayed whilst it was done and the following was of interest. 1. We run our fridge on gas a lot of the time and only use Autogas from a Safefill cylinder the engineer was most complementary about the cleanliness of the flue and burner. Saying "it could have been fitted last month, it's so clean there is nothing to clean out. Much better than most I see running on calor and the like." And as I could see it was. 2. Then got onto the Defrost drain system. For those that do not know the defrost water drains into a small plastic container that is clipped to the back of the fridge pipework and is supposed to evaporate from there. We had already been away for 10 days and the fridge had defrosted from that trip, then 24 hrs later we set off on this one. The container still had about 1/4 pint of water in it and there is nothing to stop this sloping out of the container all over the floor inside the van at the back of the fridge. The engineer stated that a kit was available to drain this water straight through the floor to the outside ( basically a length of plastic tube ) and that he considered this a much better system than having anything up of 1/2 pint of water sloshing about and couldn't understand why manufacturers fitted the fridge with the evaporation tub and not the tube in a moving vehicle. Other than it removed any chance of the tube freezing in cold weather and blocking. Looking at the water that would have ended up on our floor had we have done anything like a heavy stop on the tow that morning I had to agree with him. On our return home I have checked the tub after 2 weeks in the barn. It still holds a significant amount of water. So any thoughts from the engineers out there. I have, as he suggested, replaced my tub with a suitable length of tube. I'll see how it goes.
  9. Hi I saw a recent post by member Hondajon about his Dometic fridge problem and saw how it was solved by some very learnered members ! I have the same series of fridge and my problem is as follows :- It works on gas and 230v, when I switch to 12v (with the car connected, engine running) the indicator light does not come on and the fridge does not work, testing the supply I find I have 12v going in to the PCB but nothing comming out to the heater element . I connected the heater element direct to a 12v battery and it gets hot, so it is ok . Is it possible that the relay is at fault, as in Hondajons post, and is not switching the 12v through or could it be something else? the fuse on the PCB is in-tact and there are no signs of any of the components beiung burnt out . Help will be very much appriciated as a replacement PCB is £150ish . Thanks .
  10. HELP!! When we packed up to leave at the weekend we couldn't switch off the fridge. Every time we pressed the off button we could hear the relay click but after a couple of seconds the fridge switched back on. I tried every combination from mains to gas to battery but on switching off, it came back on!! The only way I could get it off was to pull the fridge ignition fuse. when I re inserted the fuse it stayed off, but on switching on and off again it repeated the constant turning back on. I have left the fuse out for now. Any advice / comments we go abroad next week for 5 weeks and can't get to a Dealer before. Thanks in anticipation Dave
  11. Dave60

    Poor Flush

    Hi we recently changed our caravan to a new van and it has a Dometic 4050 toilet but the flush is very poor it will not flush all the way round the bowl it is an effort to just flush the paper away. have any other members had this problem if so what is the fix Dave
  12. Can anyone please, please help!!! My 2004 Bessacarr Cameo 495 is fitted with a Dometec RM7295L fridge. Fridge has always worked fine on gas, 240 V and 12 V, until this week. Returning home and after a journey stop, I switched the fridge back on to 12 V as normal, with the car engine running. I was greeted with a loud buzzing from the control panel at the top of the fridge, the green "ON" light was lit. However, I decided to turn the fridge off to return home. On inspection, the buzzing noise is coming from rapid chatter on the large relay in the centre of the PCB. With the car engine on tickover, I am getting 11V at the fridge input. I have fitted a new smart relay to the car and a new habitation relay in the caravan, the 12V fridge heater has been checked and is good. It looks like it could mean a new PCB, but I do not want to buy one until I am sure that it will cure the problem, they are expensive! I am going to France next week and really want to get it sorted. I now have very little hair to pull out so any advice would be much appreciated. Thank you. Alan.
  13. Dometic were among the kindly folks to show us around and talk us through their wares at the 2013 Motorhome & Caravan Show. The Dometic team were at the show offering support to customers having difficulties or simply wanting to know more about their own products, as well as helping customers to understand the best products for their needs. We have therefore decided that we should be helpful as well, and talk you through a few of our favourite new Dometic products here. Dometic Premium RTA 20 DC Dometic's Premium Rooftop Awning will very soon be available for panel vans and motorhomes with curved edges. The new roof-mounted range will fit Volkswagen T5, Fiat Ducato, Citroen Jumper, Peugeot Boxer and Ford Transit van styles, in addition to many other vehicles where side-mounting poses a problem. This rooftop awning is extended electronically, has a nifty built-in sensor which retracts the awning in strong winds, and also benefits from not having support legs, increasing the amount of usable space below. The Dometic Premium RTA 20 DC will be available from the start of 2014. WAECO PerfectView MC 402 A multimedia monitor designed to conveniently provide entertainment and enhance safety. It features a 6. 2 inch LCD display, touch-screen control, SD, AUX and USB input, and direct smartphone control. The multi-purpose unit can, with its entertainment hat on, be used to watch films, listen to music, or keep up to date with traffic and travel news - combining the features of radio, DVD, CD, VCD, MP3 and WMA. For improved safety, the unit can also receive a separate feed from a rear-view camera. The built-in moniceiver eliminates the need for a bracket-mounted monitor, therefore improving windscreen visibility. Dometic MW 13 Previously, only freestanding microwaves have been available to the aftermarket; however, Dometic can now offer a retro-fit version of the microwave/grill combo. Key features include heat being distributed evenly through the food by the 3D Dual Emission System, the 'Jet Defrost' function - up to 85% faster than standard defrost functions, quick-start function and a practical cool-down function, which cools food down to a sensible eating temperature to prevent users burning their tongues or having to perform the bizarre yet endearing 'hot food in mouth' gurn. Dometic CombiCool RC 1205 GC This new absorption coolbox contains an integrated holding bracket for a 220g butane gas cartridge - the only model to do so; the need for hauling a round heavy gas cylinders is there removed. Good news, eh? The CombiCool RC 1205 GC features (in addition to the zippy name that just rolls off the tongue), all the CombiCool series benefits you'd expect. ..it runs completely silently, it can operate on gas, 12V DC or from a 230V hook-up, it has a 40 litre capacity, it offers reliable cooling up to 25 degrees C below the ambient temperature, and can even produce ice cubes (ice cube tray supplied). WAECO CoolFreeze CFX 65 DZ Another great and flamboyantly titled cooling tool. ..the first ever portable compressor cooler, for simultaneously cooling and freezing food or drink. This cunning piece of kit features a refrigeration area and a separate 17 litre freezer section, allowing fresh food, cold drinks and frozen food to be transported at the appropriate temperatures.
  14. The operating instructions for my Dometic absorption fridge states that winter vents should be fitted during the colder months but none came with my ‘van so I queried Dometic whether not fitting these would actually affect my warranty. The answer from Dometic was “No”, it would not affect my warranty for the first claim, however, they would charge for any subsequent claim. They also said that cold weather was very unlikely to cause the fridge to fail but (rather counter-intuitively) may reduce cooling performance. To quote them directly: “If you use the product below 10-8 degrees and the unit fails, because of the lack of winter covers, warranty would not be void, but if the unit failed again after a repair had been made because of the same issue, then the work would be chargeable second time. Technical UK Dometic UK Ltd Dometic House, England Phone: +44 1258 414624 Internet Site: www. dometicgroup. com”
  15. Hi All, My caravan suffers from severe draughts coming round the fridge, so I thought I'd have a look while the fridge was out being fixed (see my other post 'Dometic fridge - poor mains performance') with a view to improving the situation. Looking at the Dometic instruction/installation manual that came with the caravan, the original installation of the fridge was far from what Dometic specify. There was virtually no sealing around the unit to prevent draughts/gas entering the habitation area (unsafe?) and the distance from the rear of the fridge to a vertical surface (the caravan sidewall) was about 60mm too much - Dometic recommends a gap of 15-20mm between the back of the fridge and a vertical surface such as the caravan sidewall to maximise heat removal from the fridge. The image below (looking from inside the caravan at where the fridge normally sits) shows the seals I have installed to reduce draughts and a raised panel covered in heat-reflective foil to aid airflow. I have also drilled gas drop holes in this panel allowing gas to escape in the event of a leak. A baffle, screwed to the sidewall reduces the gap between fridge and sidewall to Dometic's specified 20mm - directing the incoming air from the lower vent over the pipework on the fridge before exiting through the upper vent. Hopefully my modifications will improve efficiency and, who knows, save a bit of energy. I will also be installing a digital thermometer (probe inside the fridge, display outside) to monitor the fridge temperature. My little boy takes drugs that need to be stored between 2 and 8 degrees so it is important the fridge is working at its most efficient to keep a stable temperature. I'll post again with the results and pics when the fridge is back and working. Thanks for reading! Jon
  16. Hi learned friends, I wonder if anybody can help. My fridge (Dometic RM7271) which normally performs beautifully, has recently been giving very poor performance using the 240V setting. The fridge, whilst cooling isn't getting cold and the ice-box isn't freezing its contents. I have now removed the fridge and tested the 240V system. The input voltage is good (248v), but interestingly, the output to the 240V heating element is only about 38-48V, (not the expected 240V) hence the very poor cooling performance. Below is a diag of what I mean. Does this mean a new circuit board, or could something else be at fault? Is there something on the board that could be replaced (by an electronics engineer!) to cure the problem? I hope so, as to replace the PCB is £150+ eeek!! Any assistance would be very greatly appreciated Many thanks Jon
  17. A great product for 'vanners and campers - the easy way to check your gas cylinder levels. .. One thing we out-of-doorsy types are in constant need of is a reliable supply of gas. Knowing how much gas you need with you for an outing in your caravan, motorhome or tent takes some practice (and it's still easy to under- or over-guesstimate). Enter the GasChecker. The Dometic GasChecker GC 100 weighs just 25 grams, and can tell you easily in just a few seconds how much gas is left in your cylinder(s). All you do is press the probe horizontally to various points on the external cylinder wall and check the indicator light. ..green means there is gas at the measurement point, red means no gas at the measurement point. Batteries can be changed quickly and easily. Just make sure the the tip of the GasChecker and the gas cylinder surface are clean before using and away you go. The Dometic GasChecker's fill level indicator is based on ultrasonic technology. It can be used for all commonly available propane and butane cylinders (steel or aluminium) with a diameter of 200-350 mm. The GasChecker GC 100 (RRP £29. 95) is explosion-proof according to EU Directive 94/9/EC. For more information, please contact your nearest Dometic Dealer.
  18. Hi First time user hoping for help. Dometic fridge not working. Noticed on whilst away that was performing bad in hot weather, but had on mains now for 18 hours and no cold at all. Phoned normal engineer who said if element is working there is nothing else he can do other than get a new fridge. He said check if heat coming from vent and if so element is working. Element is getting hot so I assume that is OK. Does this sound correct. Is there anything thing else to check and failing that a good contact for repair in Manchester North? Or a good place to but a new fridge! Hoping to go away in a few days! Help. ...
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