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Caravan

Found 5 results

  1. Hi I know strictly speaking this isn't insurance, but RAC breakdown cover, however I thought I'd share this experience as it may help one or two in a crisis. All our cars and trucks etc, are covered by comprehensive RAC breakdown cover. For some reason best known to himself my OH decided to ring RAC to confirm the situation re caravan recovery if our towing vehicle breaks down. We will be towing within UK for a week or two and just wondered what would happen to our precious caravan if the truck decided to throw a wobbly. We're glad he did ring. The telephone operator said in event of a breakdown, the vehicle would be recovered, but not the caravan, they would leave that at the roadside, because over 4m they didn't have any recovery trucks big enough. If we joined the Caravan and Camping Club however, then they had a reciprocal agreement and our caravan would also be recovered. Well that didn't stack up to start with, they either have suitable vehicles or they don't. Mick got a bit hot under the collar, threatened to join Green Flag, AA, Blogg's Roadside Assistance - whatever. As the voice of calm and reason in our household, I called the RAC back, having checked their website and breakdown terms and conditions very carefully. This is what I found on page 8. *If the Vehicle should break down whilst towing a caravan or trailer We will recover Your Vehicle together with the caravan or trailer. If Your trailer or caravan breaks down then We can arrange for the recovery of Your trailer or caravan but You will be liable for the recovery costs. Please refer to page 15 of the term* also on page 10, the maximum size covered for recovery. * Caravans /Trailers 3. 5 tonnes 7. 6 metres (25ft) including tow bar Width 2. 3 metres (7ft 6in) So I got a nice lady on the phone and asked what would happen if our tow vehicle broke down. Oh, she said, your tow vehicle is covered, but your caravan isn't. Not so, I pointed out and read her the page from the web site. Silence. Well I asked, it says clearly on your web page if the tow vehicle breaks down, both vehicle and caravan will be recovered without extra charge. The RAC on the phone, didn't seem to be differentiating between the vehicle breaking down and the caravan breaking down, whereas they are 2 different breakdown scenarios. If your caravan breaks down and you want the RAC to remove it from the roadside, unless you have Camping and Caravan Club membership, they will charge you - fair enough. But I was trying to clarify what would happen if our truck broke down (we tow with a Nissan D22 - they have been known to throw the odd con rod). Anyway after an hour on the phone, a supervisor was summoned and the RAC clarified that if your vehicle breaks down, your caravan is covered for recovery as long as it is within 7. 6 m They are supposed to be sending us an email to confirm this. I hope no one needs this clarification, but if the unthinkable happens, you don't want to be on a mobile phone on the hard shoulder of the M whateve, in rush hour, trying to argue the toss with the RAC Cheers Jane
  2. Hi I have recently bought a Range Rover and am reliably informed that if i have a problem with the car whilst towing Land Rover will recover me and the van. However if there is a problem with the caravan they won't help me. So to be safe do I have to get another breakdown as well? It sounds sensible to call a land rover expert if i have a problem but if i have a caravan problem then I call the other breadown service? Seems a little crazy? So if so then I suppose i'll get Adac as well to cover me in Europe too. Advice appreciated. ... thx
  3. Seeing as though ADAC will no longer take UK citizens as members for it's year round breakdown cover, we are in a bit of a quandary as where to go next. All the British companies we have looked at limit the stay abroad to a number of days, we are planning to be away for 11 months at a time over several years. We intend to set off next September and need to have the reassurance that we are covered in case of breakdown. Any thoughts?
  4. After 3 years Faultless Service it has blotted its copy book. Kia Kx2 Diesel Auto. Got back from Yorkshire yesterday and called at a friends. Car running like a swiss watch. 10 mins later and engine turning over but no sign of it starting. No other symptoms just wont go. Green Flag checked fuses etc. No luck but diagnosed (they think) no fuel reaching front of car so off to Garage its gone. First mechanical problem in over 160k miles in our three Kia Sorento's. We shall see what they come up with and update when we know for the information of other owners.
  5. Hi all, Just a bit anxious about travelling down to Portsmouth from Manchester, with 2 little girls and my wife, we have breakdown cover, but just wondering, what would happen if you broke down and missed the ferry? Departing 22nd July so it's peak season! Any words of wisdom, would be much appreciated? Thank you in anticipation Jon
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