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  1. Hi everyone, We have a 2016 Sterling elite 650 with an alde 3020 operating panel. When we go to turn it on, it powers on but then shuts off straight away. We have checked the fuses and reset the system, but no luck. Does anyone have any ideas on what might be the issue and how to fix it? Thanks!
  2. Hello. We're frequently asked how to programme the Alde 3020 touchscreen control panel, so here's a handy guide written just for you at CaravanTalk. This guide is specifically for all software versions* of the 3020 touchscreen control panel (part number 3020-112). It is not for the 3010 touchscreen control panel. Firstly, let's orientate ourselves with the general functions and menus of the control panel by watching this YouTube video: How to use the Alde 3020-112 control panel OK, so let's assume you set the Clock function, no problem. NB: Remem
  3. Hi, 2011 Sterling Elite The Alde hot water is fine on gas but not on electric, the display is not showing the little electric symbol. The water heater switch on the MCP is on and illuminated, I called a local technician that told me over the phone it will be the PCB on the boiler, is there anything else to check before i splash out the £300?? Thanks Lee
  4. I’m new to Caravan Talk and this is my second post, the first one being to say “Hi Guys” on the “hello” forum. The following experiences occurred prior to me finding this website via a google search on Alde Overheat problems, and prior to me reading every Alde-related post on this very informative Caravan Heating forum. My wife and I have caravanned since 1972 and this is our first encounter with the Alde heating system. I thought that I’d relate my experience since, though a couple of others mentioned the same problem in passing on other threads, there was no specific discussion of why
  5. Hi Hoping for some advise, my Alde control panel display has disappeared. The back light is on so power is getting to the panel but the digital display has gone. Checked fuses, all seem ok, so wondering is this just a faulty LCD and new panel needed?
  6. As you may be aware, Alde and our user base (possibly you amongst them) have been keen for UK caravan manufacturers to fill with a 5-year heating fluid as standard, for many years. We're very pleased to announce that for 2020 MY onwards all UK caravan* manufacturers will fill with the same spec 5-year heating fluid. To facilitate this change in industry practice, Alde UK carefully vetted a range of heating fluid products, each conforming to VW TL-774-J specification (more commonly known by the product code G13). This process created a list of Alde-approved h
  7. Does anyone use Night Mode on a 2018 or later van with 3020 boiler? Trying to get info re a problem we have when night mode ends. There is a thread on the Heating section of the forum. **Topics Merged* - no need to duplicate topics.
  8. This tip is for those with the Alde 3020 'wet' central heating system with the impeller pump in the header tank. When it's time for the Alde 3020 coolant to be replaced and you are bothered by the noise of the impeller pump in the header tank, which is often located in a cupboard by the bed, consider upgrading the pump at the same time. I decided to swap the impeller pump for the inline unit fitted to the boiler. Well worth the effort and no more disturbed nights' sleep. However, I did the job myself after having the Alde fluid replaced so, I did it without draining the system down. This
  9. Hi, I fitted an Alde Battery Back-up for 3020 to prevent having to keep resetting the clock each time I turned the master 12v switch off, but noticed the time would not keep up to date, thinking it was the batteries I replaced them twice, I decided to check the battery power with a meter only to find both the sets replaced were near to fully charged, so I removed the plug in the touch panel and checked the power at the plug which also was OK, reconnected the plug making sure it is a tight fit onto the pins and thought is was OK. When I went to the van a couple of weeks later to drop stuff of
  10. Interested to find out the effects of the Alde circulation pump on the state of a caravan battery when using the heating off grid. Is there a high current draw by the pump? Obviously gas is providing the energy for the heat but the pump runs off the battery.
  11. Hi, I am hoping that there is someone out there, who might be able to help? I am alone in my caravan in France for the first time, (first time alone, not first time in France!). We have a Bailey Unicorn Valencia S2, which we have had since new. I am usually the one in charge of setting the Alde heating/water system, so am fairly used to it. I am plugged into the mains electric on site and have been using my Alde heating on electric without issue. Until last night! Van started getting colder and colder. Long story short, I can get the heating to work on the gas but not the
  12. On a quick visit to family. Left Notts in 3 info snow. Blast down the motorway in monsoon, sun, fog and drizzle. Pulled onto our preferred site near Heathrow and pitched. Pleased to report the Valencia performed faultlessly. Not a drop found it’s way into lockers etc. It was at 7 30 am got up to make a brew. Bit chilly I thought. Check towel rail, barely warm. At which point brain goes into recall mode. Power on, Alde panel live. Etc. It was about 15 mins later I remembered ‘still on gmt’. Switched to summertime and it sprang into life. 🤔😂
  13. Anyone know where the heating drain plug is on an Alde Affinity, have looked everywhere.
  14. I own an Elddis Affinity 2013 model, I want to change the central heating water but I cannot see any way to drain the system, there is nothing poking through the floor with a bung in it, as far as I can see, the only thing that spring's to mind is, can you only drain this system with the aid of the Alde pump?
  15. Our Unicorn was due for the fluid change at two years and not wishing to let the caravan dealers anywhere near such sophistication I gave Alde a ring and booked it in. Right from the start they were a superb company to deal with. Nothing was too much trouble. The visit went as follows:- Arrived. Factory/car park is immaculate with all the staff in clean company dress. Nice coffee whilst we discussed the work to be done. i. e. Fluid change to five years and fitting a heated towel rail in the bathroom. We also decided on the load monitor as it would be fitted at the cost
  16. Can someone help me? Just taken delivery of a new Conqueror 570 and the alde heating worked fine with the Command panel and App for 3 days then this message came up. Alde will now not talk to Command panel and app does not work. I have been told by Sargeant that it must be a cabling fauly between the 2. If thats the case, why did it work fine for several days before failing. Has anyone any other ideas?
  17. I wanted to order a few small parts from http://www. thealdecentre. co. uk today and am completely shocked at the outrageous shipping charges in mainland UK. (Maybe we could start a discussion about their prices in general but that's another story) If you order four small pipe clips priced at 87p each you are faced with a shipping charge of £19. 99. Too much? Order only ONE then and pay only £12. 99. These would easily fit in a first class envelope or the smallest Jiffy bag. In today's financial climate and where you can get tracked delivery services from the likes of Collect+ or
  18. Hi all The Alde heating in my 2016 Buccaneer has stopped working and I wondered if anybody has any tips I can try? The heating has been questionable since our first trip, initially the under floor worked a treat and although the radiators got warm there seemed to be very little heat circulating, there also seemed to be the odd occasion where the van cooled down significantly despite the temperature being below the set level and the circulation pump symbol being on. I should point out that I have had Alde heating on my previous van so I know how the system should feel and the time taken
  19. After much planning and research I have now changed the Anti-Freeze in my 2011 Mk 1 Bailey Valencia. I am posting here as I think that what I have learnt is relevant to different caravans and models of Alde heating’ Although my circulation pump is next to the boiler on the return pipe. If yours is in the expansion tank then some rethinking may be required. I tried calling Bailey for advice but they said they would only reply to an email, I then emailed but have not yet got a reply. Choice of anti-freeze: No help at all on Bailey web site, Alde have conflicting information bu
  20. Hi All I have bought the 700mm Alde radiator to add to my washroom in the Valencia series 1. Received it in the post today and checked it over. I wonder if anyone has any experience fitting these, as, although I have the 2 rubber 90' bends to connect it inline, the rubber bends do not appear to be long enough to clear the bottom of the frame of the radiator? I would expect after the radiator is mounted there should be an air gap for convection and the rubber connectors should extend down to then connect to the pipe on each side?
  21. I have mentioned this problem on ' Lunar Ultima so far ' but to reach a wider audience & hopefully an answer I'll post on this thread, I have recently changed the hot water non return valve on the Alde heater in my van & now I have got very little hot water pressure at the tap in the washroom. The shower in the same washroom has ample pressure as has the kitchen tap, cold water pressure is ideal at all three taps, any ideas gratefully received, thanks.
  22. Just sharing results of emails with Alde over last couple of days: I wrote asking if I could go to bed at night leaving the system (including central heating) ON but turning off the mains isolator switch which happens to be right next to my bed so that at 5am (!) on a cold night I could switch it on without getting out of bed! This would work OK but would leave the 12v circulation pump running throughout the night unless disconnected. So would work but maybe not best approach. Alde suggested that using the External Start Connector (3101-219 - about £8), a toggle switch and some 12v
  23. Just had a direct message from Alde UK to say that I had won their twitter competition - I'm now the proud owner of an Alde Smart Control unit!! Wow! Never won anything before - I think it's quite an expensive part as well - anyone any experience of it?
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