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dexterlevi

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About dexterlevi

  • Rank
    Over 10 posts

Profile Information

  • Gender
    Male
  • Location
    South Yorkshire
  • Interests
    Fishing, caravaning of course and holidays on the water
  • Towcar
    Freelander 2
  • Caravan
    Elddis Avante 55o (for now)

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  1. We have the Elddis Avante 550 which works for us. It has the center Island bed at rear which partially slides in during day to give a bit more bedroom space. I'm 6ft 4 and can get around bed at night to use loo without having to climb over the wife.
  2. dexterlevi

    Worried

    We took delivery of our new Avane 550 in March this year. This was a replacement for our 2017 model which we rejected. There is a separate discussion on here so won't repeat reasons. As others have said, you can have problems with any make of van. As far as our new van is concerned I am very pleased. We have had some warranty work done ie replacement microwave facia,squeaky floor fixed,front seat cushions repaired/replaced and the van is going in to have the whole brakes replaced. That's not an Elddis fault though. Numerous owners have had a problem with bad batch of Alko brakes this year. As to Elddis themselves I wasn't over impressed in how they tried to deal with my last van. Their view was that a van with an internal water leak should be repaired despite the damp meter reading of 36 % in floor. Fortunately dealer came up trumps and accepted reject. Original fault was down to Elddis who clearly can't have done any check prior to van leaving factory. As dealer didn't do a first time fix properly it allowed my to apply the Consumer rights act and reject within the first 6 months window. As others have said pay some of your invoice by credit card. I believe it affords you some additional protection should you have any faults. .I would also suggest that you use the first 30 days after purchase to go over the van with a fine tooth comb. Get your head around the CRA too as it really does provide the buyer with some real protection. It worked for us as we are now the owners of a lovely replacement van. Good luck with your new Avante. Overall we are very happy with ours.
  3. Thanks for the link. I saw this site earlier but was unsure if compatible with mine. Worth checking out at half the cost of a identical replacement. We are away in van later today so will have to revert to reversing van in myself without mover. Practice will do me good.
  4. Hi Unfortunately this evening I pulled away from the storage yard with my easymover basic 1 8 remote resting on the a frame. Didn't realise until almost home. Dropped van on drive and then retraced my steps. To my total supreme found remote in road approx 200 metres from storage yard entrance. Unfortunately it was in lots of pieces and it can't be fixed. I was looking at a replacement of around £150 but then read about using my phone with am app to move my van Has anyone out there used the phone app and how well does it work. Is there an adaptor or controller I need to allow me to use the application
  5. Hi We bought a Kampa Rally AIR Pro 390 Caravan Awning 2017 a couple of months ago. Got a great deal after searching on line. Anyway back to your question, IMHO they are great. We have had old fashioned steel poled awnings, lightweight poles and now our air awning. One of the best buys we have made. They are a piece of cake to put up. Lots of videos on You Tube worth watching re inflating an air awning. We bought the Kampa pump with ours so I just plug in and wait about 5 mins and its in shape and up. Takes longer to put pegs in. I would recommend and as we got our for just under £700 I am pleased with the price too.
  6. Van has gone in today for a number of warranty jobs including the squeaky floor. Only squeaks with corner steadies engineer asked me how far down I put the steadies. He thinks that I may be dropping steadies too far. I tend to put steay down to point it almost starts to lift the corner. He said thats too far. He thinks this may be problem but he will check it out regardless.
  7. Welcome to the forum and welcome to caravaning. Please make good use of this site as part of your van searching. There is lots of good information and advice and also some stories of bad experiences. This is a great source of information to help you with your new hobby and in picking the right van for you.
  8. The seat cushions went back to Leisure Furnishings under warranty. Arranged for courier to collect on Monday and returned today so not a bad turn around time. I cant tell if the cushions are new as I forgot to put any hidden marks on, or if they are our cushions. They certainly look new and feel much firmer so it may just have been a new recovering. Time will tell how these hold out but credit where its due, they got the work done very quickly once picked up
  9. We were caught out in Gran Canaria. Despite displaying the blue badge clearly, we still got a ticket for parking in a disabled bay. What I had missed was that the bay was a dedicated bay for a specific car registration and on the wall near to the bay was displayed the reg number of the only permitted car to use the disabled bay. Although the fine was for 80 euros, because I was a good boy and paid it pretty much straight away, only paid 40 euros so not too painful but lesson learnt.
  10. My van has gone in today for the brakes to be sorted. It would appear this is quite a wide spread fault which Alko are aware off. First fix is to clean up and apply some magic paste provided to dealers by Alko. Apparently has worked for some owners but if this does not sort problem or if it repeats then Alko will replace the whole braking system? Hopeful I can go away next weekend and arrive on site without announcing my arrival from about half a mile away. Interestingly when I pulled up at retailer, there was another Elddis in the yard with wheels off and brakes being sorted.
  11. I am just experiencing the same problem with my Avante 550 (2018) model. Only done about 300 miles and there is a hell of a squeak coming from the brakes, more so on the offside. Went away this weekend to a site on the edge of the Peak District National Park. The owner said he could hear me coming down the half mile long lane thanks to the squeak. More worryingly is that even when I take the foot off, occasionally the squeak remains for a few seconds so I guess the brakes are binding a bit which then becomes a safety issue if they start to overheat. I guess it is Elddis using the cheapest parts to keep their costs down, and of course it is not them who have to put it right. Just another example of manufacturers turning out shoddy work that the dealer has to rectify and of course at significant disruption to the buyer. Its a win win for the manufactures as they can keep churning out bad language removed with no come back on them. Not a bad arrangement really. Churn out faulty goods, leave the problem for the retailer to sort out, but not until the retailer has approval from the manufacturer that the fault is covered under warranty before approval for the work to be carried out.
  12. Thanks. We found it earlier this morning when we went to empty hot water tank. Have looked in the cupboard a few times but had,nt taken much notice of what the buttons where. Anyway all reset now.
  13. The fault pages show it as a common fault if you try and fire up boiler using the gas option and there is no gas? The handbook shows description of where the reset button is but I could,nt find it last night. Still works fine on electric but I cant use the gas option until I have found and pressed the reset button. I get the impression that the owner should be able to carry out this task without the need to put into workshop.
  14. Having recently taken delivery of our new Avante 550 at the end of March after rejecting our previous van late last year, really beginning to enjoy the trips away. As with many new vans there are often snags. We have had very few, in fact until this weekend away, only some cosmetic damage to the microwave fascia which we noticed first trip out. My wife has noticed some significant distortion of the two large seat cushions at front end of van. Not bad for 3rd trip out. I have known cushions to show signs of distortion before but generally in older vans so disappointing that a van less than 2 months old and on only our 3rd trip is already showing signs of poor quality fillings on the new Avante Range seat cushions. I have read other posts with other makes and general view is that the filling is off poor quality to keep weight and cost down. I hope they don,t expect the old cushions back for repair as this will take weeks and will leave us with a van we are unable to use. I have sent pictures across to dealer this morning so lets see how quick Elddis are in responding. Going on previous experience I don,t anticipate a quick replacement. Still waiting for the new fascia which was reported approx 8 weeks ago, so don,t hold out much hope that replacement cushions will arrive in a reasonable time. I use the word reasonable loosely as what is reasonable to the average person and what is reasonable to Elddis are poles apart, going on previous experience.
  15. Hi The wife tried to turn on water heater last night using the gas rather than the electric option. Because I had turned gas off error message came up on Whale console unit and tells me to reset the heater. Anyone know where the reset is. Looked in the Avante handbook and it makes reference to the reset button being on face of heater. I could,nt see it last night whilst crawling under the van. May need to wait until I get home to check the Whale instruction book itself? Regards
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