I have a 2017 Lunar brought from Robinsons new.
Im based in Essex and during the purchase they made it clear that servicing could be carried out local to me.
I have been doing this and promptly booked my 3rd service so it was before the anniversary date.
This morning I received a call from my local service agent who informed me they can't service my caravan because this morning they had received an email from Lunar automotive which stated for the warranty to remain intact it would have to return to the supplying dealer.
I asked why to which the response was Lunar Automotive are trying to contain warranty claims to within the dealer network, which I assume is to streamline the process during the transitional period of takeover-that part is purely conjecture on my part.
I called Robinsons and the service department informed me they had not heard this....
I'm pleased that my local dealer was honest with me rather than just taking my money.
My question to this forum has anybody recently been informed of this statedgy towards pre Lunar automotive products (2017 to date)