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IanAud

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About IanAud

  • Rank
    Over 10 posts

Profile Information

  • Gender
    Male
  • Location
    Wakefield
  • Interests
  • Towcar
    Peugeot 4007
  • Caravan
    Elddis Rambler 19/6 FB (dealer Avante 586)

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  1. As the van was under waranty it first went back to the dealer. They could reproduce the fault but tried the "your holding the ignitor on too long" card. This I told them was not going to make me go away (All parties from this point on would try this on as the resolution, but I stood my ground). The fault then go refered to Elddis who eventually admitted they could reproduce the fault in their factory and that it would be handed over to Whale and Thetford. Thetford told Elddis there was nothing wrong with their cookers and the way Elddis had installed it. The problem was then left for Whale to "analyse". They eventually sent an engineer to replace the iVan unit and this cured the fault. All this took just under 7 months to resolve. All the way I had to constantly be chasing Elddis for updates as they never would contact me. You need to take this up with your dealer asap and not be fobbed off as, to me, this is now a "known issue" with some iVan setups. Good luck.
  2. Whilst owning our new van (Elddis Avante 586) for 5 months now I have only just diagnosed a fault I think it has had from day one. I have always suspected a problem with the Whale iVan control system but it is only recently we have been using the heating system where the fault was easy to diagnose. The problems we have had are: finding the water heater off, when it was previously on, and the space heater turning itself off for no apparent reason. The last couple of times we have used the van I have set a timer to turn on the space heater prior to us getting up. The heater would start up run for some time then shut off before the set off time or temperature. It proved to be more than coincidental that this happened just as the other half was getting up and making her first brew up. It didn’t take much experimenting to find out that whenever the cooker (Thetford Aspire 2 ) spark ignition is used the iVan control system reboots like it was turned off then on again. I can replicate this consistently. I have also found that it does not do this if the touch screen display is illuminated. I can think of a few reasons this maybe happening like: the cooker ignitor is faulty in that it causes interference on the 12v supply or is pulling the 12v supply low, the iVan itself is faulty or the van is incorrectly wired somewhere like a bad earth (this is my suspicion as first use I found the van to have a couple of electrical faults that I was able to fix myself namely the awning light not connected and one of the front running lights not connected – perhaps something else is not connected?). As a precaution we are not using the spark ignition in case the iVan gets damaged. Now I know that this will need to be taken up with the dealer (oh joy) but before I do I intend to do a bit more diagnostics to try to pinpoint where the fault lies and if I can fix it myself. I wonder if anyone else has had any similar issues with a similar setup?
  3. The battery locker input will be for the satellite sockets (F type connector) I think. To use with "normal" coax connectors you will need some adaptors of have to wire your own cables.
  4. Again, thanks. Indeed the van is single axle. I concluded myself,based on the bracket options AL-KO currently provide, that the single bracket would be OK but just wanted some reassurance. If I can pick up some cheap inner brackets at some point I will buy them.
  5. Thanks. I should have mentioned the weight of the van is 1500Kg.
  6. My last van had an AL-KO 2 ton jack with inner and outer jacking brackets fitted to the chassis. Before trade in I tried to unbolt the brackets to transfer onto our new van but could not get the bolts to budge so had to let them go with the van. I have now bought some brackets but they are only the outer brackets (the one the jack engages with). Will they be OK without the inner brackets or do they need to be fitted as a full inner / outer pair? Bearing in mind they would only get used in the event of an emergency wheel change.
  7. Thanks for the replies. I thought this would be the case but thought I'd check just in case there was some weird potential for trouble, as the gas switches from one to the other, at the appliance burning the gas.
  8. I have a Truma auto changeover regulator off my previous van. I will at some point fit it to my new van. As I have at present a Calor 6kg propane bottle and a Calor 7kg butane bottle would it be OK to have both bottles connected to the changeover regulator at the same time? I am switching over to propane from butane as we use the van in winter. I have a good 3rd of a bottle of butane left and would like to simply fit the changeover regulator connect both bottles and when the butane runs out (and switches to the full propane bottle) exchange it for a 6kg propane bottle. I already have the appropriate pig tails (2x propane and 2x butane). Is there any technical / safety issue in doing this auto switch from one gas to the other whilst an appliance is running and consuming gas?
  9. Mine appears to be fine but I've got it booked in for the check / repair. Workshop told me that Elddis have instructed them to fit screws to all vans they inspect regardless of if the bonding has failed. Told them as I was not happy about the use of screws as they can become a source of water ingress to which they replied that it was under instruction from Elddis so must be OK. They advised me not to use the van in the meantime, but if I did, not to use the skylight. I am away in it all next week so no chance on not using the van, but I will keep the skylight shut.
  10. Got my letter this morning for our dealer branded 2017 Avante 586. Not good. I'll check the van tonight and speak to the dealer tomorrow about the priority of getting it looked at. More hassle I could do without. I'll report back on how this pans out.
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