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WelshAl

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About WelshAl

  • Rank
    Over 50 posts
  • Birthday 10/07/1962

Profile Information

  • Gender
    Male
  • Location
    Cwmbran, south Wales
  • Towcar
    Jeep Grand Cherokee
  • Caravan
    2017 Buccaneer Cruiser

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  1. So first weekend away this year and find the kitchen worktop showing tram lines - appear to be from the supporting wall below. The worktop must be paper thin. Anybody else had this problem? Photo sent to dealer for another warranty claim. Not a happy bunny that's for sure. Alan Worktop.pdf
  2. I’m pretty certain the fitting of this strip has been asked of Elddis previously and there is no infill strip fitted at build.
  3. Thought i would comment on my experience today with renewing my caravan insurance today. So we have a 2017 Buccaneer Cruiser which we insured with Towergate last February - cost last year was £327. Renewal received a couple of weeks ago - cost to renew for the same caravan, but a year older - £385, a £55 point increase for no improvement in cover. Decided to shop around (which i normally do in any case for any insurance). Lifesure came back with a quote of £277 for pretty much the same level of cover. Towergate ring me today to see if i am happy with my quote and if so, wo
  4. So i have a question for all of you who are savvy with the CRA and would appreciate your thoughts / advice. We collected our new 2017 Cruiser in February. Shortly after i noticed a number of small defects including damage to the inside of the off-side upright locker door. These were all reported to the dealer when noticed about 2 weeks after collection. It took over 3 months to get warranty claim approved. The repair to the door was to remove the damaged part and replaced. This proved to be not possible - something admitted by the Dealer later (so why they tried this repair was
  5. Ours uses a single 9v battery, based on your description - does yours use a different arrangement? Alan
  6. Our caravan is on a seasonal pitch so generally speaking, the levelling system is deployed all the time although every couple of weeks i do stow the system and then re-deploy it and always with the remote so i can see what is happening. My only complaint is that it does go through the batteries, on the 3rd battery in 10 months. Alan
  7. smino0_1, Don't particularly want to go down that route, we like the van and the problem with the door doesn't affect the van in any way but it was a new caravan and it was broken, all i want is for it to be corrected. This is our 3rd new caravan from this dealer, based on the service these last 8 months, probably our last. Alan
  8. AWL, Yes, our caravan is grey sided. When we were down the dealers, we tired the replacement door up against a Avante and it was a much better colour match though still not perfect. Alan
  9. AWL, No, it's the correct door, it's probably looks bigger because the replacement door come complete with the frame that fits into the caravan. The door itself is exactly the right size etc, just the wrong colour, i did fit it just to make sure. The photo attached shows it fitted. Alan
  10. A week or so. No, it's all bonded / gripped so not possible without breaking it. Alan
  11. Shipbroker, Last chance for the dealer, if it doesn't get resolved then it will be in writing. This isn't a subtle difference in shade, when placed up against the Cruiser it looks almost white. I returned the replacement door to the dealer today and happened to find the owner / MD who suggested it might be a batch issue until i showed him the replacement door up against a Cruiser they have in their showroom - 'Oh, that's not the right door!'. We'll see what happens now. TBH, if it had been just the wrong door, i wouldn't have minded, its the fact that it's taken 8 months so far and
  12. WispMan, I am tired of trying to get this sorted through my dealer, its been 8 months since i first reported this and i posted here as i wanted to include the photograph. Alan
  13. Hi, I am posting here as i know that Elddis monitor this forum and i am hoping that they can offer some advice / help. We bought and collected a new 2017 Cruiser in February and shortly after noticed that the inner face of the outside off-side vertical storage door was damaged. This was reported to the dealer shortly after. Following failed attempts to repair the door by replacing the damaged past on the inside of the door, it was agreed that the only way ahead was to replace the complete door. A couple of weeks ago, my dealer contacted me to tell me that, finally, the replace
  14. Another vote for Meguiars, really good on the cars, only used it once on the Cruiser thus far and cleaned it up well. Alan
  15. We have a 2017 Cruiser - new in February. The front seats are about to be returned as the foam appears to have collapsed were we generally sit the most i. e. down by the centre chest. I am also keeping an eye on the mattress as although we find it comfortable, i think 2 grooves / ruts are forming where we lay when sleeping. Only been used about 50 nights - not impressed! Alan
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