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catterickcaravans

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    454
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About catterickcaravans

  • Rank
    Over 100 posts

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Profile Information

  • Gender
    Female
  • Location
    North Yorkshire
  • Towcar
    My car is too small to tow
  • Caravan
    Sadly don’t have one

Recent Profile Visitors

1,132 profile views
  1. Thank you Geoff and all others for your thoughts and wishes. It was my dad’s funeral a couple of days ago and we celebrated his life with friends and family including many people from the caravan community including some from North Yorkshire Centres. My dad was a very social person and he would have loved it! Thank you all again.
  2. ANNOUNCEMENT It is with great sadness to inform you that Michael Kinsell passed away on Wednesday 24th July 2019, aged 77 years. Michael joined the caravan industry in 1968, aged 26 years, working for both Gailey and Times Caravans and went on to start Catterick Caravans in Richmond, with Diane in 1984. Michael and Diane retired in 2007 and have enjoyed the last 12 years living between North Yorkshire and Spain, where he lived life to the full with family and friends. Michael was proud of the successes achieved at Catterick Caravans and had many fond memories of the caravan industry.
  3. It certainly does count 😁. Thank you. Thank you for visiting Catterick. I hope you have many years enjoyment and use of your Isabella awning. Kind regards Vicky Thank you for mentioning us too. Kind regards Vicky
  4. Gosh ... it does not seem a year since the last one. Mum and Dad were up last week at the Motorhome event but I wasn’t able to make that one.
  5. Ha ha ha . .. no. I pop on and off a couple of times a week so I’m always around to DM if anyone wants me.
  6. Thank you for the feedback. I will be sure to pass it onto our service department. Kind regards Vicky
  7. I hope you got a new kettle for your new van too 😉😂
  8. Hi Hi Janet Its lovely to see you returning to us again. Kind regards Vicky
  9. Good evening Apologies that you have not received a response to your email. I would be very grateful if you could DM me or email me directly at webcare@lwguk. com, thank you. Kind regards Vicky
  10. Good evening Apologies that I have not responded sooner. I did not receive notifications regarding the posts and/or direct messages received. I’m sorry to hear that you are not happy with the customer service you received during and following collection of your new caravan I have forwarded your feedback to our Aftersales Manager. Kind regards Vicky
  11. Thank you all for the fantastic feedback. I will definitely pass it on to all involved. To thebriars, which branch are you collecting your van from? regards Vicky
  12. Thank you. We do try to get everything right first time but I'm afraid this does not always happen. Following feedback we look at our training and make sure that all our new staff training is up-to-date As soon as we receive feedback or contact from a customer we do try to resolve any problems. As Sandy has said, contacting me here by a DM or through other forums or Facebook/Twitter is one way or contacting The Leisure World Group another. Kind regards Vicky
  13. Thank you for the update post. I'm pleased that Steve, Darren etc were able to resolve the problems and you are happy with your caravan. Kind regards Vicky
  14. Beautiful sunshine yesterday and not too bad today, just s bit breezy. Totally agree though. This show alway has a great atmosphere (even in the pouring rain).
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