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Everything posted by aedwar

  1. Welcome any thoughts on the Honda CR-V as a tow car. My Mondeo has given good service for ten years but its time to go. Why Honda, the local dealer ? garage gives good service to our Honda Jazz so, start there first. Any thoughts on model, year, petrol versus diesel, would be helpful. Looking at one owner a couple of years with lowish mileage though miles are less relevant to diesels. Looking forward to hearing views.
  2. Reaching my destination to find the frig doorway was hanging by the top hinge pin. The pin in the bottom plate was on the floor. The pin in the bottom plate is slotted and the bottom half threaded, it is expected that it will screw into the plate. But, there is no space to lift the door sufficient to drop the door to engage the top pin into the door and drop the door onto the bottom pin. Who designs this stuff? You can only access the pin to screw into the plate through the door, if you feel up to trying to remove the plastic interior of the door. In the end, I located the door onto the top pin, fitted the bottom pin into the threaded plate at the bottom, supported the door and screwed the pin into the plate with narrow nose pliers. Result, but the door latch did not connect, I did not find the spacer washer until later which put onto the bottom pin lifted the door. So I reversed the procedure to fit the washer. Has the pin screwed all the way in, you can check it coming through with your finger. I m glad I did not use adhesive the first time, not the second. Will it fall off again, I just check to feel the pin is screwed in. Sorry to have described chapter and verse, but on holiday you need a frig and calling out Thetford is not a good start. How did it unscrew? Lack of lub and the weight of the door the screw unthreading.
  3. Salt has been mentioned here to absorb winter damp inside the van. Another tip to help roof drainage and create a circulation of air between cover and the roof is put several plastic footballs between. You can insert these from the skylight and position them with a broom handle, before you strap tthe cover down, a tip from this forum several years back.
  4. A friend of mine has a Lunar from new two years past, on delivery he noticed the door did not fit properly, the dealer said they would order a replacement, that was a six month saga ending with it being sent in caravan to anther dealer. Finally fitted new door himself. This September, rain came through the roof light, the roof had a dip in it. Agreed warranty/ new roof to be factory fitted, still waiting to be collected, new current projection new year? Against all the satisfied customers on here who must consider themselves lucky there will be one is badly let down. He has written to the CEO.
  5. I've had four covers, three caravans. The third cover was kampa type cover, it was false economy, I could see it was a loose fit, it condensated and a dampness in the caravan. It came off, ordered specialised made to measure and used for the past four years. After fitting I put several plastic footballs between the fabric and cover, that allows air to circulate and cover to dry. A couple of plates of salt help keep damp from the inside. These latter tips have come from this forum and they work. The caravan is an investment buy good cover.
  6. Thanks for the heads up caravantech. The dealer is not prepared to submit a claim to Swift until they carryout a test, so much for the mobile NCC service engineer's integrity. Glossop accepted a report for an NCC engineer for my van. My son must now make a 260 round trip, after which if the claim is accepted make another trip, then a further trip to collect the van. Only the caravan sector would do this to their customers. No local Swift dealers would take on the inspection or the work said they did not want the work, what a bunch of light weights.
  7. Thanks for the posts to date, encouraging
  8. I'm not sure if my first attempt made it. My son purchased a Swift new in 2013 and the second service showed a 45% damp to the front offside edge window. The dealer is dealing with the warranty. What level of action will swift authorise to resolve the problem? has anyone else suffered this problem and solution.
  9. I had this problem 15 years past or more. No movers then, the drive had a slope to it. I purchased a Jockey hand winch, made up a pulley arrangement to assist the lift and attached the cable to a tow ball in the hitch. Lowered the jockey wheel to get a low pull. The anchor was through a Rawlbolt fixed into the house wall. It all worked. We are still living in the same house? but whilst I have a mover it does not like gradients, caravans have got heavier The van is now stored away from the house. The things we did. I favour the mover upgrade, service solution posted on here.
  10. In read your post on this point Tring and resolved to check this, but in the moment and checking if the blinds all worked, the awning rail was not blocked (it was), the sealant was smoothly finished and no bumps to the van I overlooked it. Alls well that ends well, I think?
  11. Its back where it belongs. Fair play to both Glossop and Coachman they did pull out the stops to rectify the problem of wrong parts. The work carried out by Glossop looks sound. The van is now undergoing a 24 hour rain test! One final point, to keep you on your toes, they forgot to put the covers on the sidelights in the gas locker back on. These they have ordered and will be putting in the post. The lights currently have a margarine carton covering them! So overall, it could have gone better? but I an satisfied with the outcome. So 9/10
  12. Fingers crossed, and best of luck with your repair. Hope to be away in September.
  13. Following the delay to the repair for the wrong parts having been ordered or sent, Glossop informed me that they had spoken to a member of staff not on holiday at Coachman, who confirmed the correct parts would be shipped the following week, which they did. Glossop informed me of their arrival last week and promised me they would get back onto the job at the earliest opportunity, which they seem to have done, for today they informed me it was ready for collection. So it now remains for us to collect on Wednesday, subject to a thorough examination of the workmanship. I have to say we are looking forward to having the van back, there is a sense of loss when it is not with you daft as it may seem. The reason given for the crack was, a fault in the panel manufacture.
  14. Oh dear and I was thinking it was going so well, silly me. Took the van to Glossop on the 13th July and agreed collection on the 27th July. Checked progress on the 22nd July, "work in progress they said and, confirmed completion on the 27th as agreed" Then the fateful call on the 24th July, the replacement parts do not fit, a different model. On top of that, Coachman are on annual shut-down until the 10th August. You could not make it up. So lets see how quick they deal with this? Kiters61 be warned.
  15. I'm taking my Amara up to Glossop on the 13th July to have the front replaced. So I will take on board the comments made about quality of workmanship. I have received a reassurance from Coachman as to the competence of Glossop to carry out this work, and to date they acted professionally in managing the repair. On the other hand my e mails to Coachmen asking for a reason for why this has happened were lost. Then eventuality after chasing came back to me, with no answer to my question until a report on the work had been received? In the meantime we have continued to caravan. Keep you all posted.
  16. The parts are in for the repair, the date is booked with glossop to carry out the work (14 days) today for Mid July. I have asked Coachmen how this fault came about and a for a reassurance that it will not happen again, awaiting a reply. In the meantime having sealed the crack we've continued to use the van.
  17. The repair is to be carried out at Glossop the retailer and yes I have to take it to them, 100 miles! They have ordered a replacement front kit and awaiting delivery fro Coachman. As the model is discontinued they may have to have a new front made and order replacement decals etc, so perhaps some delay. Hence the "sticky tape repair" so we can carry on caravanning. The repair time is set at 10/12 working days. Im assured that Glossop have the skills to carry out this work ie somebody on this site has referred to this.
  18. I have this problem with a 2013 Amara, March this year. Put a warranty claim in through Glossop, the retailer, who have been instructed by Coachman to repair under warranty. They will put a new front on complete with new awning rails to thge centre of the van. I've covered the crack and where it joins the upper window frame with a flexible exterior mastic. Water has come down into the gas box and will have travelled over the wood frame directly below which the window is secured to. You will expect these to be dried out or replaced. On a general point, they required evidence of services being carried out within a prescibe annula period and details of the damp check before proceeding. Something to remember for the future.
  19. The consequences of not carrying out this essential bit of maintenance, to my ignorance, was the pump to pull out and distort the o ring and then the lack of a secure water connection in a very inconvenient place and time. As suggested silicon grease, something I now do at the beginning of each season, first cleaning the pump and socket connection before applying. When replacing the seals I also bought a couple of spares which as yet had no cause to use!
  20. Looking for a council approved mobile service engineer in the Haddington area of Scotland (In case there is a Haddington elsewhere) Any recommendations please?
  21. Thank you Thank you for the advice Coachman and sorry for spelling Ayrshire wrong. Will think on your advice
  22. Ive just purchased a battery from Tayna, maintenance free I asked. Yes but do not let the voltage drop much below 12. 3v Always use a stage charger with a voltage monitor to swith off when fully charged. The biggest problem is in using an old charger unsupervised the electrolyte boils off.
  23. Hello Coachman As someone from Ayreshire I look to you for advice. Im planning a trip, in April / May, 14/16 days taking in Ayreshire south of Ayre and south in to Dumfries and Galloway. Starting/finishing point Carlisle. A suggest route / itinerary, with perhaps a site or two recommneded. Thank you
  24. Plenty of sound advice from posters on venting the inside of the van. In addition we put a number of bowls of salt around the van and used around kilo. Re water on the roor, that happened to us last winter. The weeight of the snow prevented air circulation and the cover / roof drying off. This winter took tips from the message board and put two semi deflated plastic footballs under the cover to give air circulation and tilted the van forward for drainage. Just took the cover(Specialised Covers) off yesterday and the roof was dry and the van as clean as when we covered it in October. So thanks to last years tipsters.
  25. aedwar

    Good Service

    Ive just made a buy from the Caravan Accessory Shop at Cromer. From order to timed delivery 48 hours with text delivery times to the hour. Very impressed, good service. Cromer is not so far away after all.
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