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deeps

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About deeps

  • Rank
    Over 100 posts

Profile Information

  • Gender
    Male
  • Location
    WALES
  • Interests
    cycling
  • Towcar
    Hyuandai IX35 4WD
  • Caravan
    SWIFT CHALLENGER 524

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  1. Is anybody using the Millenco falcon mirrors on a new style Hyundai Tucson, 2018 model . Planning to replace my current mirrors with these but would like to know if they are a good fit on this model with the clamping system etc, as don't want to be stung for adapters after purchase.
  2. I was totally shocked by our treatment from the overseas team at Red Pennant as was the site owner were we where staying . At one stage I received a telephone call on my mobile phone from a fellow claimant who was seeking medical advice and who informed me that he had been given my telephone number as being the medical adviser for Red Pennant. When I contacted Red Pennant to inform them of this the person I spoke to just laughed. I was also told by a manager that I must realise that I was not the only customer of Red Pennant and they had other people to deal with what a way to speak to paying customers. If I had not experienced having to make a medical claim with Red Pennant and their virtually non existent customer service I would probably still be paying their inflated premiums.
  3. In my opinion Red Pennant is no longer worth the money. This is based on my recent personal experience. I have been a customer of Red Pennant almost continuously for the past 25 years and during that time have only made a few small motoring claims which were always dealt with to my satisfaction. However in 2018 I experienced a medical problem which necessitated me being admitted to a Hospital in France for several days where I received various tests and treatment. My Wife contacted Red Pennant and from then on their handling of the case was what I can only describe as a catalogue of errors . We were passed from one operative to the other, failure to answer queries or to return calls. Basically we were left to sort practically everything out ourselves. On my discharge from Hospital my Wife told me that she had never felt so alone in her life thanks to Red Pennant.In fact dealing with Red Pennant was more stressful than the medical incident itself. Luckily my Wife drives in France and can speak some French otherwise the situation would have been even worse. On my return to the UK I was so appalled with the service provided that I made a formal complaint to the Director General of The Caravan Club, who accepted that there where failings in the service provided, which resulted in undisclosed compensation/gesture of good will being made. If I had purchased the cheapest quote received for medical cover from a comparison website I would have accepted poorer service, but not from Red Pennant considering what they charge and the claims they make in their advertising(Should the need for medical help arise our caring medical team will be with you every step of the way) .As they say you only find out how good an Insurance company or broker is when you make a claim.
  4. I purchased a cheap caravan cover several years ago was advertised as breathable, however when I went to check my caravan in storage the interior of the caravan was dripping in condensation. I have previously had two specialised accessories covers, not cheap but good quality breathable material. In the storage compound where I keep my caravan there are a few caravans with cheap poor quality covers on them, most have shredded in the wind.
  5. Makes you wonder when you see some of the items the cmc promote is it linked to advertising revenue surely not.
  6. Sorry to hear of your problems and hope everything goes ok for you and you manage to get away. I can understand your frustration as I am currently receiving outpatient treatment for an eye condition. As soon as we book something it seems the Hospital has other ideas and keep moving appointments around. They even gave me two appointments in Hospitals 70 miles apart on the same day. I think dealing with the administration in the N.H.S. is more frustrating than the treatment itself.
  7. Had this same problem couple of years ago and when connecting a multimeter across the battery and operating the mover voltage was dropping significantly . Took battery to a specialist who diagnosed a dead cell . New battery fixed the problem.
  8. If you are thinking of Red Pennant cover I would advise you to read my previous post and personal experience with this organisation, worst Insurance broker I have ever dealt with. I say broker as all medical claims are dealt with by Intana a claims company.
  9. In my opinion Red Pennant is no longer worth the money. This is based on my recent personal experience. I have been a customer of Red Pennant almost continuously for the past 25 years and during that time have only made a few small motoring claims which were always dealt with to my satisfaction. However in 2018 I experienced a medical problem which necessitated me being admitted to a Hospital in France for several days where I received various tests and treatment. My Wife contacted Red Pennant and from then on their handling of the case was what I can only describe as a catalogue of errors . We were passed from one operative to the other, failure to answer queries or to return calls. Basically we were left to sort practically everything out ourselves. On my discharge from Hospital my Wife told me that she had never felt so alone in her life thanks to Red Pennant. In fact dealing with Red Pennant was more stressful than the medical incident itself. Luckily my Wife drives in France and can speak some French otherwise the situation would have been even worse. On my return to the UK I was so appalled with the service provided that I made a formal complaint to the Director General of The Caravan and Motorhome Club, who accepted that there where failings in the service provided, which resulted in undisclosed compensation/gesture of good will being made. If I had purchased the cheapest quote received for medical cover from a comparison website I would have accepted poorer service, but not from Red Pennant considering what they charge and the claims they make in their advertising(Should the need for medical help arise our caring medical team will be with you every step of the way) . As they say you only find out how good an Insurance company or broker is when you make a claim.
  10. IF you use ACSI in the UK how do they calculate the exchange rate, as ACSI is shown in euros. Does the site owner apply their own exchange rate which could be anything they want.
  11. I have owned two IX35 2. 0 4WD manuals. One was a 2011 Premium and the last one a 2015 se nav model . Both vehicles were excellent tow cars purchased as pre registered vehicles and towing my Swift challenger at 1420 mtplm . The only real problems I had with both vehicles was water leaking into the cabin on the 2011 vehicle and into the boot on the 2015 model. This was sorted under warranty but did cause a lot of hassle at the time and was as a result of faulty body sealant. Before you purchase check carpets front and rear for damp and around spare wheel well for any water. I averaged about 40MPG solo and 26 to 28 towing, both vehicles were used for towing extensively in both UK and Europe. The last one was traded in for a Tucson in November last year.
  12. Sounds good ascsbe, that's our usual route, not booking this year until last minute as receiving medical treatment at the moment and got to book around clinics unfortunately.
  13. There is some good news the Severn Crossing is free as from today so we are expecting an invasion from the rest of the UK next summer. I haven't booked my crossing to France yet due to having medical treatment. I was surprised when checking Portsmouth to Caen crossing for last September it was about £40 cheaper booking it a week before the travel date than when I booked it about 8 Months before the travel date.
  14. on my challenger the battery completely drained in less than 6 weeks, when I first had the van in 2015. I didn't realise at the time that the shut down button on the 240/ 12 volt control box must be in the off position. After switching this off in storage the solar panel keeps the battery full charged and have had no problem with this since. Luckily the battery was still under warranty and was swopped free of charge as it was totally flat and could not be recharged.
  15. Better to stick with Hyundai and Kia perhaps,I was considering test drive of the Korando auto as alternative to Hyundai Tucson or Sportage, but having spoken to a couple of Korando owners have had varying opinions.
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