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About Tourershine

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    Caravan and Motorhome Exterior Specialist
  • Birthday 11/10/1974

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    2017 VW T6 204 DSG Kombi
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  1. I've been a Trade member, and supporter of CaravanTalk for many years now. I'm a daily visitor, but a rare poster these days, simply because i'm a Trade member, and tend to only comment if i'm mentioned or I can directly help someone with our knowledge or skills. I've just noticed yet another recommendation for our work from yesterday, and felt it was time to say a personal thanks. To quickly explain, we are going into our 12th year with my business, and much of this longevity is due to the constant support from forum members on Caravantalk, along with several other Motorhome forums. We haven't advertised my business for the last 10 years, and a large percentage of our yearly work comes directly from you guys and your recommendations. I know there are many hard core fans that have used us on several occasions on here, and you are often telling others about our work, but there are also others that haven't used us, and yet still recommend us just because of what you read. We still only work for the public. Nothing big has changed with our attitude or ethos from the beginning. I still love my job, and I still enjoy meeting Caravan and Motorhome owners. Our passion for this industry and my own personal hobby is why we still wake up every morning and look forward to what the day brings. Much of what we are about is down to places like this from real people, and real experiences. In an industry that can be a minefield of up's and downs, I count myself lucky that such a niche slice of this amazing pastime has given me a long term business that enables me to work, and enjoy my own Motorhome. So from myself, and my colleague Lee, we both thank you all for the constant support. Paul
  2. Tourershine

    Damage to Caravan Side (Bailey)

    Nothing accounts for price differences in this industry when you have quotes for bodywork, it's an anomaly that only seems to effect Caravan and Motorhome dealerships. We deal with the public every day and see damage like this and worse, with estimates that have huge variations in price and works that needs doing. Any damage we deal with goes directly through only the one Bodyshop we trust. This isn't anything to do with a dealer, and they are a car bodyshop, but still insurance approved, and far more realistic when it comes to pricing repairs. I deal with any parts required for them. I've lost count of the amount of times we get told a sides been replaced on a Caravan, only to find it hasn't, and the damage has been repaired (badly, or we wouldn't be able to see it so obviously) and the insurance company charged an insane amount of money for a very sub standard job. In my experience, looking at the damage on your picture, the lower quote is perfectly reasonable and the sort of money our bodyshop would charge, and the higher quote will not come anywhere near what a dealer would want to replace a side. The difference in quotes is simply the 'anomaly' we refer to.
  3. Tourershine

    Hazy scratches on plastic windows

    A general all round window cleaner we recommend is Autoglym FastGlass. It's Acrylic and Perspex safe, as stated on the bottle. I agree with you Gordon. We've also seen stickers that haven't caused issues, and crazing that's not caused by stickers. I think at the end of the day, the manufactures won't produce hard evidence of the reasons windows do fracture over long or short periods of time, so it's up to owners to try and prevent where they can. Like I said about my own Motorhome, this didn't have stickers, or use any products other than what's stated as safe, and yet 3 still fractured, and the 4th didn't which ironically is exactly the same as the other 3 on the roof. (work that one out. ..) I suspect like you, that the UV has something to do with this issue, and many other unexplained issues with plastics and fibreglasses. For me, I find preventative measures are always better than a cure, because it these rare situations, there isn't a real cure, other than an expensive new window.
  4. Tourershine

    Hazy scratches on plastic windows

    Just a quick follow up to my sticker explanation, this is a visual example of what we see created by stickers on windows all the time. I think once you see just what damage these things can cause, it might make owners think twice before sticking them on their windows.
  5. Tourershine

    Decent microfibre cloths?

    My wife hit me the hardest only 2 weeks ago, when our washing machine finally packed up, and she made me pay for a new one, blaming the cloths for the collapsed main bearing. To be fair to her, I imagine the weight of all my cloths when they are wet from the machine, and the spinning action cannot do the machine much good.
  6. Tourershine

    Decent microfibre cloths?

    Sorry, yes. I did just assume most people knew that you shouldn't use fabric conditioner with any form of towel. Also, they fluff back up better when dried in a tumble dryer.
  7. Tourershine

    Hazy scratches on plastic windows

    Just telling it as we see it, but thanks.
  8. Tourershine

    Hazy scratches on plastic windows

    Although I wouldn't advise the use of any products containing Petroleum, this is actually an unproven theory from our experience. The only reason we know it's unproven is because 3 out of 4 of my own Motorhome roof lights microfractured 2 years after the Motorhome was new. The Motorhome was ordered by myself, and delivered to my dealer with strict instructions not to touch the exterior with anything, which they agreed with. This way I knew the exact history and products used on my MH, and I was able to go into the dealers and carry out all the exterior prep and sealant work myself. We use an acrylic/perspex safe product, and have for over a decade with no effects, yet mine crazed up after 2 years. I sent a detailed e. mail to the roof light manufacture, explaining what we do for a living, and the products used on my MH after they rejected the warranty claim, spouting that petroleum products must of been used. I explained in detail that no one from the manufacture to me had touched the surfaces with anything other than what they recommend, showing proof of the products used, and our obvious history as a business that specialises in this exact field. I never received a reply from the window manufacture, but I did receive 3 new roof lights free of charge, delivered straight to my dealers and passed onto me to fit. I'm not sure why this petroleum fact has always been banded around, and again to be safe, I wouldn't advise using these products, but in my experience there's only one thing that's obvious to cause micro fracturing, and that's vinyl stickers on the windows. We've seen dealer stickers, Caravan Club stickers, alarm stickers, and even storage site numbers destroy acrylic windows dozens of times, yet people still fit them. They don't destroy the windows immediately, and take several years, but once this has happened, the windows tend to be way out of any warranty anyway. Anyone that's suffered this, will know how obvious it is the sticker that's caused the problem, because it radiates outwards from where the sticker is placed. My advice is always use acrylic safe products and remove any stickers on the inside or outside of your windows to be on the safe side. Lastly, the worst offending stickers are those type that are not sticky, and designed to be removed and used again.
  9. Tourershine

    Decent microfibre cloths?

    Just to add a professionals opinion on microfibre cloths. We get through 100's of them each year, and have tested pretty much every different one available to us, and I totally agree with a few of the comments above the Kirkland cloths from Costco are by far the most superior. They wash up great, and last us for ages, and pretty much every pro I know buys these cloths over any other brand. A quick tip for cloths that become beyond washing, and clogged up. Fill a bucket with boiling water, and the cheapest non-bio powder you can find. Leave them soaking for over 20 minutes, remove 1 at a time and then lay out flat on a good board of wood, and simply pressure wash the cloth. You will be amazed on how satisfying that job can be, and i'd say 95% of the cloths you thought were unusable, will come up really clean again, then simply wash through the machine as per normal. Be aware, this can leave a trail of wax and grime down the driveway and street, so do this with care. Lastly, we save up and donate all our cloths that are beyond what we can use to all the local garages in our area. They use them for all sorts and it's a great way to stay in favour with your local mechanics.
  10. Tourershine

    Restore paintwork

    The above advice is not relevant, because the Unicorn S2 is GRP and isn't a painted finish. Extra gloss protection won't add any benefit to a GRP surface any more than normal Super Resin, and it will be very difficult to work with because it's really designed to protect and enhance metallic paints, so i'd avoid that. Super Resin will add a protection too, and we've seen it last up to 12 months on a Caravan or Motorhome. Autoglym Super Resin might cut very light oxidation, but anything any heavier, and it will only look worse than before you started because it will suck in the product and look very inconsistent and patchy. (often described to us as if the polish will apply, but won't come back off)
  11. Tourershine

    Unicorn S4 - Front panel marks & cleaning

    I assume it's just under the awning rail, where we always see it. Almost like a cloth has been wiped around to remove excess sealer when it was built. It's pretty normal and again Super Resin has enough bite to remove this too. It's not a big deal, just a little irritating and obvious in the direct sun.
  12. Tourershine

    European Caravan orientation on sites

    As far as i'm aware it's to do with fire regulations normally. There's I think a 6m rule, meaning there has to be 6m between awnings pitch to pitch. A European Caravan or Motorhome will normally have the door on the o/s and a British on the n/s meaning if you're pitched in a European unit next to a British unit, and both facing the same way, the awnings will be too close. I own a European Motorhome and we were always told to pitch facing the opposite way to the UK Caravans or Motorhomes because of the 6m rule. We tend to do 90% of our touring in Europe now, and it's a lot more relaxed over there, which we prefer. We just got so fed up with the hit and miss attitudes of wardens on some UK sites. Out of pure interest, did you also know all Californias also have the door on the o/s, which is bizarre considering the UK buy quite a few, and door comes on the n/s on standard Transporters, but can be spec'd with twin doors on all versions except the Cali.
  13. Tourershine

    Unicorn S4 - Front panel marks & cleaning

    Just to confirm it is where the adhesive from the Bailey badges have run down the panel and not been wiped off. The marks in the picture around the Unicorn head are more likely to be where a solvent has been wiped around the circle before the badge was applied, and just not wiped off afterwards. This is also very common on Swifts all round the awning rail and only seen when the sun shines against the panel. They would of always been there, but they only show up when they get ingrained dirt or certain lights, we see it on pretty much every Unicorn we work on, and as suggested above, Autoglym Super Resin should remove these marks permanently. If you are able to remove the marks with washing, you might find they reappear several months later, because you're only cleaning the surface of the marks, and not removing them. These issues are all avoidable, but probably caused by laziness when badges are applied to the panels.
  14. Tourershine

    Can any British manufacturer build a decent caravan?

    Dealing with Caravan and Motorhome owners every day, I can say that we rarely hear of any horror stories on European builds, but hear on almost a daily basis complaints about UK builds and UK dealers. Both my UK Caravans had constant issues, from minor to major, so I moved to French when I invested in my Motorhome and in 3 years it's not once let me down.
  15. Tourershine

    Tourershine second time around

    Just to clarify, so there's no confusion, Mike had our Tourershield service, which is the application of a PTFE protection that protects the surfaces for several years, preventing many of the issues that plague this industry. We always recommend Autoglym products after all our services, simply because they have a good mild range that's perfectly suitable for all the surfaces on Caravans and Motorhomes. Mike also opted for us to sort out the mess the supplying dealer had caused by using the wrong equipment to wash the acrylic windows, causing a lot of scratches and swirls, something we see on almost every Caravan we work on. The dealer did offer to attempt to put this right, but he thought it best to let us rectify the situation. Thanks for your kind words Mike, it was good to see you again. Paul