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About Tourershine

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    Caravan and Motorhome Exterior Specialist
  • Birthday 11/10/1974

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    2017 VW T6 204 DSG Kombi
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  1. Frequent traveller passes are pretty good in general. They do often allow you to make changes at the drop of a hat, and often without cost, or a very minimal price. We found it a much better way to buy our crossings after years of paying full price which can often be more there and back than the 10 crossings you pay for up front with the frequent traveller pass. All done on the convenience of the App.
  2. Maybe they will take these extenuating circumstances into consideration one can hope. I'm hoping we don't have to cancel the Ile de Re trip, because it's a firm favourite, but it seems things are now to be considered on almost a daily basis.
  3. An interesting thread and possibly explains why this is my quietest March in 13 years. Traditionally we as a business in the Caravan industry would be totally full by now, March and April, with May around half full. This has been consistent for over 10 years, including through any issues like the constant Brexit ups and downs. This year has been diabolical, with March being only 50% booked, April around 25% and nothing in May as yet. Although we obviously have back up plans as a business if things suddenly go quiet, but this kind of instant drop off might sadly put many businesses under. I did have an idea this was going to happen after fetching my Motorhome from storage for our first trip away last month, and seeing how full the storage site was, with next to nothing out. My best guess is this will just mean our busy period will move, extending our work further into the year. Personally, we go away in the Motorhome around 6 times a year into Europe and we'd of normally purchased our Frequent traveller pass on the tunnel by now, but next months Switzerland trip has been cancelled, as has our summer Italy trip. We were also going to Ile De Re in May, but we will play this by ear. I'm gutted about our trips because I live and work to go away in my Motorhome, and the thought of this being cancelled most of the year is devastating for my wife and I, who both do stressful jobs and need the breaks to recharge.
  4. Although I get your logic, GRP by it's nature is extremely tough, only really susceptible to UV damage if not protected. Applying a wax by hand, even one with a slight abrasive wouldn't effect the gelcoat so much that it would be noticeable. The only times we've seen GRP effected is if an amateur has gone across the surface with an aggressive compound and a machine polisher. This swirls up the surface sometimes to a point that it cannot be rectified. Hitting a gelcoat with something aggressive and a machine will dig deep into the surface, and these surfaces don't act the same way as a painted surface, meaning any deep machine marks can be permanent, simply because the surface is too hard to cut back afterwards. Where as a painted or even a powder coated aluminium surface will have a certain tolerance of workable surface to rectify poor quality workmanship. This is one of the main reasons we don't rectify someone else's poor work, because the previous person has removed that workable tolerance we needed to do the job properly in the first place, meaning the risk of going through the surface has increased exponentially. Sadly, this situation is more common than you'd imagine. There is no logical reason this Bailey Carnauba theory started that we can think of, hence why we contacted them for advice initially, but i'd love to have the conversation with the person that first came up with the rule, just for my own education.
  5. That's interesting. I contacted Bailey some years ago when this Carnauba wax rule started. I asked them if they could share the evidence that these types of product had an adverse effect on their own GRP after showing them results of another manufactures GRP we'd maintained using such products over a 5 year period. The email went into great length explaining our experience with the use of several different products on GRP and all with great success and zero side effects, asking what their direct evidence was to advise such a rule. I also showed them the results of prolonged cleaning on GRP with kitchen detergents, something their handbook recommended to use for cleaning GRP, with the direct side effects caused by long term washing with detergents. This wasn't ever replied too as I expected, but it's nice to see that this unusual rule Bailey stated has now been removed from their aftercare advice.
  6. £60 is not a high price to have a whole Caravan washed, if it's done properly using the correct products, if that's what you meant. Unless you meant they charge an extra £60 just to wash the roof. We charge £100 for a basic wash, and it takes around 2hrs depending on the condition of the Caravan, obviously location depending. We tried to avoid adding a 'basic' wash to our business services, rather sticking to the more specialist work we do, but with the drastic reduction in good quality mobile valeters around the country, we had no option but to add this service, but it accounts for a very small percentage of our work. My point above being that anyone offering to wash a Caravan and not automatically including the roof, isn't really washing the Caravan. The roof tends to be the hardest panel for most people to access and clean safely, and not including the roof will only end up with the clean sides being covered in streaks after a couple of rain falls. As a general rule of thumb, a basic wash by a local valeter worth his salt should cost between £50-£100. This might seem expensive if you compare it to what the roadside guys charge to do your car, but it's a different ball game, using far more delicate products that often cost more money. A Caravan needs kid gloves when cleaning, where as a Car will take a lot harsher chemicals. (way too many proverb's in my explanation this morning, but you get the idea )
  7. That's priceless. I might start adding a surcharge to erect our scaffold tower Just for your information, we've worked at Glossop Caravans a couple of times and they have a creaky old platform they use to access roofs. The fact you are offered a wash that doesn't include the most important panel to clean pretty much sums it up. Save your dosh and just get a local mobile car valeter to come to you and give it a wash for around the same price.
  8. There isn't really much I can add to this, other than through my experience Algae doesn't appear overnight. In fact it often takes a fair amount of time to Green off a surface. The OP said they are sick of washing it, but i'm afraid that's just part of owning a Caravan. They sit for long periods of time in one position, they go Green, not much will stop that. A wax will only make it easier to remove the Algae, not completely stop it. Also bare in mind there doesn't necessarily have to be trees above a Caravan for it to go Green. Things like conifer hedging that's often used to obscure a storage site from prying eyes, can easily Green off a Caravan from quite a distance. Sorry I couldn't really be of more help on this one.
  9. GRP will almost certainly deteriorate without either maintenance or it being stored indoor, out of direct sunlight. That is pretty much a given. Modern paint on cars doesn't oxidise like it use to, simply because paint technology is much better, where as Caravan and Motorhome fibreglasses, GRP, Aluminum coatings haven't really changed. We are restoring Caravans that have oxidised as new as 18 months old. Some manufactures are better than others in my experience. As you say, your previous Caravans are exactly as we'd expect to see. ABS rarely fades, but it can eventually. Aluminum will go more cloudy than dull, but always looks shiny when compared side by side with GRP. This is why Caravan front panels are the most common issue we fix, shortly followed by the more common full GRP constructions, where it's no longer limited to just the front panel, it's the whole Caravan or at least the panels with most UV exposure. Here is a simple easy example for any full GRP owners to think about. The picture below is my own Motorhome. This is full GRP and it's a 2015 model. The Motorhome was sealed with our own Paint sealer when it was new in 2015. I wash it with the right products and other than a bit of detailing, that's all I do. This photo was taken a few months ago after a quick wash. There are no faded panels, no yellowing and the whole Motorhome looks as good as the day I collected it 5 years ago. If you know me personally like some member on here do, and you know how fussy I am with my own vehicles, you will know I won't except any issues with my own surfaces. The other way to keep a GRP looking this good is to simply apply a product like Super Resin polish as part of your drying process. People might think this won't protect it, but we have many regular customers that we attend a couple of times a year to apply SRP and not one of these Caravans have faded. There are other polishes/waxes available that will do the same job, but Autoglym is our preferred. Paintseal new, or wax twice a year. This is the best way to stop any future fading or need for our Restoration work. Paul
  10. There's been several threads and mentions of people finding strange 'patches' appearing on their Caravans, so I thought i'd show people a very good visual of what others are referring to and how to spot these issues. Firstly, body repairs aren't unusual and in most cases it's not something to worry about too much. Repairs to Caravans can be done by previous owners, dealers and even the manufactures. Most repairs won't ever be seen by the owner of a Caravan unless it's one of two reasons. One, the repair is done to a poor standard with a poor colour match or poor finish. Matching the colour of a surface is a big part of a good quality repair. A good bodyshop will have the ability to perfectly match a factory colour, a bad one won't and this will be obvious. The repair will be seen in certain lights and certain angles with the naked eye, and this is not acceptable in my opinion. Two, the repair has deteriorated. This is the most common way an owner will see a previous repair. The repair will show up as a dull patch or in some rare cases, a shiny patch with the rest of the panel being dull. Let's concentrate on the most common, a dull patch. The picture below clearly illustrates exactly what i'm referring to. You can see an unsightly dull patch above the window of this Caravan we went to yesterday. This is an indication that the Caravan has been damaged in the past and had a nice repair. However.... the repair is now showing up as dull patch and the Why? is simple. A painted surface on a Caravan or Motorhome is only ever as strong as the maintenance an owner puts in afterwards. If you have a repair done to your Caravan, you are meant to keep it protected in the form of a wax or a paint sealer. This will stop the repair surface deteriorating, thus stopping the patch appearing. I know most owners won't initially know they have repairs of this kind, but it's another reason why maintaining your surfaces on a regular basis is critical. A wash now and again is great, but no matter how clean you keep your Caravans exterior, it won't stop it from fading or showing up these problems without protecting it. As mentioned above in my initial statement 'body repairs aren't unusual and in most cases it's not something to worry about too much' The reason I state this is because in 9 out 10 cases, this patch can be quickly and easily fixed. If the repair is caught before it breaks down so much that the paint starts to eggshell (fracture on the surface like a cracked egg) which then leads to the paint flaking off, which is way beyond a simple fix by this time. If it's caught before this stage, and it looks like the photo above, we can fix this as part of a panel Restoration. This is where we machine polish the whole panel with very specialised products and a lot of experience. This process will remove all signs of oxidation, branch marks, scuffs that haven't broken the paint, and most importantly in this case, the deteriorated surface of the repair, blending everything back into a consistent shine and finish as you can see on the picture below. Concluding that yes these issues can be easily fixed, but they can also be easily prevented with regular maintenance in the form of a protection. Protecting your Caravan will stop these issues along with many other benefits, including future washes between maintenance are far easier and residual values are far greater. I hope this helps identify any potential issues anyone else might be seeing on the surfaces of your Caravans. Paul
  11. What you were told is spot on. All Caravan and Motorhome manufactures repair in-house when these things get damaged during construction. It's far more common on aluminium builds for obvious reasons and your Lunar will have aluminum sides. Lunar, for some strange unknown reason do develop an almost luminous yellow effect around faded paint repairs in certain lights, which makes it even more obvious, but as you now know, this is totally normal and very common across all Caravans. Repairs like this are fine if they are initially done to a good standard, and there is no need for a dealer to inform you of any repairs in this situation. (to be fair, most wouldn't know about them anyway) Most manufactures will have a record of any dent repairs done in the factory, and will uphold a warranty claim if it's within it's warranty period. Repairs will only show up as 'patches' if the surface hasn't been regularly protected, or initially paint sealed with a long life protection. It's just the natural paint deterioration process, where the repair is fading faster than the original finish, hence showing as a patch. 90% of these patches caught at the right time, we can blend them back in to the original colour as part of our Restoration process, and then help the customer stop this coming back with the correct advice. Bare in mind that if a repair is showing up, then there is a high likelihood that the whole side and potentially both sides are now at a state that they are starting to oxidise, which is also common on Lunars and Bailey of this age, showing as a permanant light clouding/misting across the panel to the naked eye. As for your Lunar, we'd need to see pictures of the patch to establish if this has gone too far now. Often when they start to yellow around the edges, you can find the actual filler work in the centre of this patch which will of sunk, or more commonly started to micro-blister if you look very closely. I have no problem advising you if you send me a picture to enquiries@tourershine.co.uk if you are not sure. Paul
  12. An Adria will of been a GRP roof, and yes, strong enough to hold a persons weight, but all of the above still applies. Who ever told this person it was ok to walk on his roof, simply didn't understand the potential damage it causes or they would of advised them not to. Another point for everyone to consider. A few years ago, we had a paintsealing job booked on a new Hymer Motorhome, but a week later the customer cancelled, which isn't anything that unusual. A few weeks later I had a call from the wife of the customer that originally cancelled the Hymer job, requesting we re-book it, which we did. Upon arrival a the lady greeted us with an explanation that her husband cancelled because he read on a forum that it was ok to walk on the roof of his Motorhome, so he decided to do our job himself. He subsequently slipped off the roof, and caused so much damage to himself that they'd had to cancel all of the years plans in Europe in the Motorhome and she had to learn how to drive this huge Hymer so they could actually use it locally. She didn't mince her words when it came to the whole situation and the potential problems they faced in the future, all so that he could "save a few quid" We never got to meet the husband, and we decided not to inform the wife of the damage he'd caused whilst walking across Hymers aluminium roof.
  13. There's a couple of manufactures that use daft advertising gimmicks to give the impression of strength and integrity of a general Caravan builds. What this then leads to is some owners thinking that if a manufacture can park a car, or an elephant, or even a jumbo jet on the roof of my Caravan, this must mean I can walk across it. The stark reality is this. We can see if a roof has been walked on, or kneeled on (which is the worst way to go across your roof) Regardless on the Caravans construction, it's just not something anyone should be doing in my opinion. Aluminums roofs are the worst, they buckle and dent so badly, that you end up with a rippled roof that holds the water in puddles. GRP might well be much stronger, and yes it will hold your weight, but kneeling across a GRP roof compresses tiny divots where ever you place weight. This looks like hail damage from certain angles, and also holds puddles of water on a roof. As mentioned above, dealers are now using these dents and divots to negotiate more money off PX prices, which is ironic because most of the roof damage we see is directly from dealers and engineers installing solar panels, or satellite dishes, and we know that because you can follow the dents back and forth to anything 'extra' that's been installed on a roof. I appreciate that cleaning a roof isn't the easiest job in the world, but invest in some good step ladders and use a long brush, or just pay a professional to clean your Caravan properly. Both of these options will be far cheaper than the chunk of money a dealer will deduct if they see the damage on the roof during a PX.
  14. As mentioned in my post, I didn't take what you said as a negative at all, so don't worry. Rather, I used your post as a good excuse to explain why specialist work like ours costs what it does.
  15. First of all, thanks for all the recommendations above, it warms the cockles. Your Adria will be a full GRP body, Adria have been building them this way a lot longer than the UK manufactures cottoned on. This is quite possibly why you're looking at a dull Caravan if compared to a more traditional Aluminium sided Caravan. GRP is super tough, and a much more superior construction materiel in my opinion, but it will fade quickly and go dull of not maintained correctly. Another common problem that effects Adria are the roof panels. They are a different Fibreglass to the sides, and not as robust, in that they can initially fade faster than the sides, and keep getting worse. This is more obvious when you look at the parts that you can see from below, where the roof bows over the front and rear. If this surface has what look like dark patches, or tiny scratches that are often described as looking like someone has used a scouring pad to wash it, this is where the gelcoat has totally failed and become so thin it's almost transparent. This issue won't effect the use of the Caravan, but it cannot be fixed in any other way than a very expensive re-spray. This effects both the Adria Caravan and Motorhome. Sadly as mentioned above, your Adria will need professional help. There will be several common methods advised as a DIY, and they might slightly improve the surface, but I doubt anything short of a pro going over it will bring it back to a factory finish. Also to pick up on another comment made about us not being cheap. This is a misconception that doesn't take into account what is actually involved with our services, specially the Restoration side of things. We use compounds that equate to around £70 a litre, in comparison to a none specialist 'car' compound off the shelf that is around £5 a litre. Machine heads at £10 each (we can easily use 4 per job) not to mention we charge roughly the same for a job 10 miles from us, as we do for a job 200 miles from us. As mentioned, we do use a lot of the Autoglym range, but this is only for the finishing work. None of Autoglym's products will get you to a point that you are happy with. They are more for a maintenance afterwards. We also have to pay a specialist tailored insurance that covers us to work on Caravans or Motorhomes which costs several thousand pounds a year. Along with all the other business expenses that we incur as a niche company that carries out a service no one else in the UK offers directly to Caravan and Motorhome owners only. My prices reflect all of the above, and cannot be compared to what a standard 'valeter' would charge for a far lesser job. That isn't taking anything away from what these guys offer. They can often turn around multiple jobs a day, where as most days we can only just fit 1 job in, because of the hours of work needed. I know that comment was not made as a negative, and I didn't take it as one, rather an excuse to quickly justify what I sometimes read about what we do. We are not the cheapest company in the country, but we are the best at what we achieve with our Restoration service. An average price of £350 for a Caravan, against a dealer that will tell you a faded Caravan either cannot be rectified, or more commonly, needs a full re-spray at a cost of thousands. We've seen that many times, and it's rarely necessary. A simple rule of thumb when it comes to these services: If you just want your Caravan cleaned, then you need a local valeter that has experience of Caravans. This should cost you around £65-£85. Much less and they will be using products that are far too aggressive to make things fast for them. This will leave your whole Caravan nice and clean, but won't fix any of the dull panels or other specialist issues with your surfaces. If you do have a dull, yellowing, patchy and generally tired looking Caravan, then you need a far more experienced specialist, and this should be costing you between £300-£500 on a Caravan. This should in 9 out of 10 cases, leave your Caravan pretty much as it left the factory. I hope all the above helps out the OP and if you are ever in England, give us a shout. Paul
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