Financial Ombudsman Service

Got a problem with your insurance? Bank account? Mortgage? Don’t know where to turn? The ombudsman could help.

Financial Ombudsman Service
Financial Ombudsman Service

The Financial Ombudsman Service is the free service that you can talk to if you have a problem with your bank or insurance company. If you are unhappy, and you don't know where to turn, we may be able to help point you in the right direction. We look at cases independently and impartially – considering both sides of the story to make a decision on whether or not we think the business has treated you unfairly. If we think the business is wrong we can tell it what to do to put things right for you.

Call 0300 123 9 123 or visit

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