Buccaneer Bedding Pack

[Nick_Pam]

Hi,

 

When we ordered our Buccaneer Clipper at the NEC Spring Show, we also purchased the bedding pack as part of the deal (whether or not this was a good idea is a bit of a moot point I know)

 

In the Buccaneer brochure, the description for the bedding pack says:

 

Luxury day covers for fixed-bed models - includes 1 shaped duvet (2 on twin bed models)

and 2 pillowcases and pillows, 2 co-ordinating scatter cushions and 1 co-ordinating throw

 

When the van was delivered, we received two duvet covers and all of the other items, but not the duvets themselves and so we reported this to our dealer, who has spent the last three months trying to get hold of the missing items from Elddis.

 

I received a phone call this morning to tell me that the bedding pack in fact only contains the duvet covers, not the duvets themselves, which I find completely incomprehensible as none of the beds in the Buccaneer range are standard household sizes and therefore it would be impossible to purchase duvets to fit without having them custom made, making the bedding pack ridiculously poor value for money. (We bought the Bailey one at a similar price for our last caravan and of course the duvet was included as well as the cover)

 

I have challenged my dealer to take this back to Elddis on the basis that (i) their brochure is misleading and (ii) we would never have bought the bedding pack, had we known, but I also though it might be worth asking the esteemed forum two simple questions:

1. When you purchased your Buccaneer, did you also purchase the bedding pack?
2. Please could you tell me exactly what was included in the bags you received

I would be very grateful, as would our dealer, for any information you can provide

 

Kind Regards

 

Nick

Edited September 2, 2013 by Nick_Pam

[glynnmorgan]

Hi we have just purchased an elddis affinity with the bedding pack. It came with shaped duvet, 1 duvet cover, 2 scatter cushions and throw

[Nick_Pam]

Hi we have just purchased an elddis affinity with the bedding pack. It came with shaped duvet, 1 duvet cover, 2 scatter cushions and throw

Hi,

Sorry for the delay in responding. ..we've been away.

Thanks for the info. ...finally found out that it was Leisure Furnishings who supply Elddis. ..they agreed the error and duvets arrived earlier in the week.

Kind Regards

Nick