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Hekki Skylight Struts


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#1 Lindatows

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Posted 02 October 2011 - 10:03 PM

We have a 2001 Swift Charisma 220. Been away this last week. As you know the Hekki skylight has four positions.

1. Locked shut
2. Slightly open
3. Using the bar with clips across open about four inches
4. Wide open almost perpendicular - the struts keep it at this position.

We had the hekki at No. 4 position - wide open when a slight breeze caught it and it dropped like a stone. Scared the life out of us. Fortunately no damage was done to the rooflight itself. But it looks like the struts which hold it wide open no longer operate as they should.

Has anyone else had this problem? Advice needed on how to remedy the situation. Can we get replacement struts? Would we be able to change them? Is it a dealer job?

#2 Juan Saponatime

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Posted 03 October 2011 - 06:59 AM

You can buy replacement struts....at least you can here in Spain so I don't see any reason why they are not available in UK.
Fitting them is quite easy.....I did both in about 15 minutes and I am NOT a DIY person !

John
Javea, Spain.

#3 Lindatows

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Posted 03 October 2011 - 09:50 AM

Thanks for that Juan.

#4 Lindatows

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Posted 03 October 2011 - 09:47 PM

Wondered if anyone else had any comments??

#5 madasmad

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Posted 09 October 2011 - 04:11 PM

I have a 2011 lunar with full size Heki's and the same happened to me. It was discovered that this is a common issue and is due to a problem with a batch of stays. I have asked my dealer to replace under warranty and I suggest you do the same.

#6 Trevor Marron

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Posted 09 October 2011 - 06:37 PM

I have a 2011 lunar with full size Heki's and the same happened to me. It was discovered that this is a common issue and is due to a problem with a batch of stays. I have asked my dealer to replace under warranty and I suggest you do the same.

Her van is 10 years older than yours though.....

Edited by Trevor Marron, 09 October 2011 - 06:38 PM.


#7 Rossco01

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Posted 14 October 2011 - 08:40 AM

Yes you can buy replacement struts although they aren't cheap £38 ish.....I think someone like leisureshopdirect.com sell them. Rather than buy two I just fitted one new one and it's doing the job at present...if it fails I'll buy another one.

#8 Seaman

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Posted 16 October 2011 - 07:16 PM

The struts on my 3 months old Pegasus 2 have both failed. I noticed oil has leaked out of both struts. It is surprisingly a struggle to open the Heki without the struts to assist. It came crashing down twice before we realised we had a problem!!! Its all booked in for replacements at the end of the month.




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