Hekki Skylight Struts
Posted 02 October 2011 - 10:03 pm
1. Locked shut
2. Slightly open
3. Using the bar with clips across open about four inches
4. Wide open almost perpendicular - the struts keep it at this position.
We had the hekki at No. 4 position - wide open when a slight breeze caught it and it dropped like a stone. Scared the life out of us. Fortunately no damage was done to the rooflight itself. But it looks like the struts which hold it wide open no longer operate as they should.
Has anyone else had this problem? Advice needed on how to remedy the situation. Can we get replacement struts? Would we be able to change them? Is it a dealer job?
Posted 03 October 2011 - 06:59 am
Fitting them is quite easy.....I did both in about 15 minutes and I am NOT a DIY person !
Posted 09 October 2011 - 04:11 pm
Posted 09 October 2011 - 06:37 pm
Her van is 10 years older than yours though.....
I have a 2011 lunar with full size Heki's and the same happened to me. It was discovered that this is a common issue and is due to a problem with a batch of stays. I have asked my dealer to replace under warranty and I suggest you do the same.
Edited by Trevor Marron, 09 October 2011 - 06:38 pm.
Posted 14 October 2011 - 08:40 am
Posted 16 October 2011 - 07:16 pm
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