nigelsivyer Posted June 8, 2017 Share Posted June 8, 2017 Can someone help me? Just taken delivery of a new Conqueror 570 and the alde heating worked fine with the Command panel and App for 3 days then this message came up. Alde will now not talk to Command panel and app does not work. I have been told by Sargeant that it must be a cabling fauly between the 2. If thats the case, why did it work fine for several days before failing. Has anyone any other ideas? Quote Link to comment Share on other sites More sharing options...
hp100425ev Posted June 8, 2017 Share Posted June 8, 2017 (edited) Dont know what the Command panel is, but presumably there is a cable to it. Can you disconnect that cable and try it without the Command bit? Edited June 8, 2017 by hp100425ev Quote Link to comment Share on other sites More sharing options...
WispMan Posted June 8, 2017 Share Posted June 8, 2017 The responsibility lies with the dealer - contact them. 1 Quote Graham Unless otherwise stated all posts are my personal opinion Link to comment Share on other sites More sharing options...
Guest Posted June 9, 2017 Share Posted June 9, 2017 My default position on anything computer is the old cliché, turn it off and back on again. Works every time at home. Try powering down, green fuse in boiler if I remember rightly, count to 10, then reboot. Quote Link to comment Share on other sites More sharing options...
nigelsivyer Posted June 12, 2017 Author Share Posted June 12, 2017 Thanks all. Its back at the dealer for some other early warranty repairs so i will let you know what they find. Quote Link to comment Share on other sites More sharing options...
nigelsivyer Posted June 27, 2017 Author Share Posted June 27, 2017 Got van back from dealers. They said they had to reboot Alde system using their special plug in diagnostics tool and it all worked again. Thinking about it, the fault happened when we had 2 phones using the app and trying to connect to the Swift Command unit at the same time to alter settings. Sounds like a very flaky communications system to me. Quote Link to comment Share on other sites More sharing options...
KontikiKid Posted June 27, 2017 Share Posted June 27, 2017 Hi We had this problem, and like everything else in my motorhome based life - it's documented here! Hope it helps someone Russ Quote Online blog and travels, although sometimes there is a lack of travel due to work! It's an uncharted sea, it's an unopened door but you've got to reach out and you've got to explore. Link to comment Share on other sites More sharing options...
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