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Elddis Affinity 482 2013 review


Overall caravan rating

*


Key information

  • Year of manufacture: 2013
  • Berth: 2
  • Single or twin axle: Single axle
  • Type: Touring
  • MIRO (Mass In Running Order): 1183 kg

  • MTPLM (Maximum Technically Permissible Laden Mass): 1350 kg

  • Length: 6.5 m
  • Width: 2.24 m
  • Awning size: 935 cm
  • Shower? Yes
  • Toilet? Yes

Caravan summary

What's good?

Alde heating
Kitchen with microwave at a decent height
Bathroom
Lounge

What's bad?

Cracking of rear panel
Floor delaminating
Corner steadies rusting
Avtex TV aerial
iDC system on bumpy roads
TV bracket
Cupboard doors opening in transit
Main door flyscreen replaced
Sealant going mouldy
Further update Sept 2014 - waste pipe connection to kitchen sink failed. Water flowed out behind fridge which had to be removed by dealer to rectify the problem. Connection was only pushed on and has now been glued on

Would you recommend it?

No

Style & comfort ****

Do you like the way it looks?

Yes. I am not a fan of the trend towards front panoramic windows which cut out front locker space and I think the Affinity is a smart looking van.

Is it comfortable?

Yes. We have gone from a fixed bed Odyssey 540 and have much more space in the lounge, kitchen and bathroom areas. We use the lounge seats as single beds with Duvalays and have not found it to be a major problem

Ease of towing ****

Is it easy to tow?

The van is very easy to tow but I have an ongoing problem with the Intelligent Drive Control activating on bumpy roads and round sharp bends. This is very disconcerting when it happens as it is unexpected.

Reliability & water ingress ***

Anything to look out for?

Hopefully the SOLID construction will live up to its 10 year water ingress warranty. Would look out for problems with cupboard doors, the door flyscreen and the catches which hold open the shower doors. These did not hold the doors back in transit and my dealer has modified them. I also think the Avtex roof aerial will prove to be a problem.
Have just had first service (Jan 2014) and the grill fan and flame failure device have been replaced under warranty as the gas kept going out . No other problems found and NO DAMP.
Since this the rear panel has cracked and I have amended my overall star rating due to this basic failure on a relatively new van. Have now found that the floor is delaminating and corner steadies showing signs of rust. Connection of waste pipe to kitchen sink - this failed and is apparently a common fault.
May 2015 - the replacement rear panel, fitted in May 2014, has now also cracked!! Being replaced this time at the Elddis factory so hopefully it will be done properly. September 2015 floor has further delaminated. Patience now exhausted so served dealer a Sale of Goods Act letter.

Practicality ****

Does it meet your holiday needs?

Yes. We have been away most months since purchasing the van and we have been comfortable in snow, winds, rain and sun. However, we have lost several weeks of use due to faults being rectified.

Any modifications?

Transferred PowrTouch Evolution mover from previous van. Dealer modified shower door catches. Kitchen waste pipe connector now glued in.

Buying experience *

Did you buy it new or used?

new

Where did you buy it?

Franchised dealer

What was the seller like?

Good selection of Elddis vans to look at and fair trade in price on our 2011 Odyssey. Handover was good with everything explained well.
Slightly disappointed on the cleaning of the van, both inside and outside - it could have been presented better.
Had problems getting a prompt replacement for the door flyscreen. Elddis authorised replacement under warranty but dealer had problems sourcing it from the supplier of the part - they were out of stock so Elddis sent out a replacement from their production line. Cannot fault either dealer or Elddis in their efforts to remedy the problem. However, the problem with the rear panel is another matter. Have downgraded this area due to this problem. Have since discovered the dealer will not do repairs on Solid and the owners are showing little interest in the problems - they leave everything to a young girl who, admittedly, is extremely helpful, as are the service staff.

 

All opinions, facts and figures are those of the reviewer. Caravan Talk accepts no responsibility for accuracy of the content.



16 Comments

I purchased a new affinity 482 in march this year,we have not had any problems with the fly screens , but we have not really used them as the van has been parked up for the last 3 months when the flies are about.

On our first holiday  the whale pump packed up, leaving us no washing facilities,having purchased this from a supplier in Glossop and living near Carlisle, it wasn't worth driving it to glossop to get a new pump so I contacted the local dealers and they refused to help, so I bought a new pump to make the van usable again.

On our journey to the first camp site, 50 miles away the stability controll unit kicked in 23 times which was very irritating to say the least.

The main doors to the caravan don't fit together properly, and so they have to be slammed very hard to shut them which is aggreavating to other caravaners in the night.

We have 2 interior  doors that need replacing because the print is too thin and you can see the base underneath.

On our second trip out in may, we had more trouble with the whale pumping system, the intelligent controll unit packed up so we had to switch the pump on and off every time we needed to use it.

When we returned home I contacted the dealer in glossop to see what was the best way to resolve these problems, and they suggested we ask a repaiarer from Durham to do the repairs as they were not that far from us , and they were willing to do the work.

I sent them photos and details  of the problems as requested, only to discover that weeks later and no progress made, Elddis have decided to make the individual part suppliers responsible independantly, 

Now at the end of August we have had the supplier of the external door to view their part which is coming in about 2 weeks, no idea when or what is happening about the other problems, this experience has put me off owning a new caravan, I am totally disappointed with the level of service available.

Ray

 

We also had some initial problems with the Whale IC unit and had to turn the pump off manually. However, when I re-calibrated the unit for the third time it now appears to be working OK.

 

The BPW iDC unit is still causing me problems and I wish it hadn't been fitted to the van. It still activates unexpectedly and I cannot get any resolution from BPW.

 

The Avtex aerial is a retrograde step and my previous Status directionals performed far better.

 

The fitting of some internal doors is indeed poor and in spite of some remedial action by my dealer they still keep coming open in transit.

 

I don't think these problems are peculiar to Elddis as speaking to many people with new caravans (Baileys, Swifts, Coachmans, etc) it seems that there is a lack of care with various fixtures and fittings.

 

It is a shame that these things spoil the enjoyment of what is, overall, a very nice van.

 

Peter

I have amended my original 4 star rating due to the cracking of the rear panel after just 13 months. The matter is now in the hands of my dealer and the van is likely to have to go back to Elddis for a replacement panel. 

We have an Affinity 530 2013 model and have a crack in bottom corner of rear panel. But all we have been offered today by Elddis is two corner caps to be put over it, a bodge up job they have refused our wishes for a new back panel. Has anyone else had this problem as the the approved repairers say they are having quite a few vans with this problem. Please check your van as we had not noticed this until we had to take van in for other warranty work/ repairs to be done. Already had to have front panel repaired.

We have an Affinity 530 2013 model and have a crack in bottom corner of rear panel. But all we have been offered today by Elddis is two corner caps to be put over it, a bodge up job they have refused our wishes for a new back panel. Has anyone else had this problem as the the approved repairers say they are having quite a few vans with this problem. Please check your van as we had not noticed this until we had to take van in for other warranty work/ repairs to be done. Already had to have front panel repaired.

Lots of info about this on the Elddis section

Hi ray, try the Caravan Clinic located near the Metro Centre I've used them for years after buying vans from dealers around the country.

Hopefully you get sorted.

Now got a new back panel which had to be fitted at a dealer 75 miles away as my local dealer was unable to do Solid repairs - don't think he should sell the vans if he can't repair them! It has no model decal on the back as Elddis sent an Avante decal for an Affinity van! I have now found that the floor is delaminating and will have to go back yet again for remedial action. Elddis tell me they are offering full support to me and my dealer, which I accept, but they fail to accept the point that these faults should not happen in a van, which they manufactured, that is only just over 12 months old.

Now got a new back panel which had to be fitted at a dealer 75 miles away as my local dealer was unable to do Solid repairs - don't think he should sell the vans if he can't repair them! It has no model decal on the back as Elddis sent an Avante decal for an Affinity van! I have now found that the floor is delaminating and will have to go back yet again for remedial action. Elddis tell me they are offering full support to me and my dealer, which I accept, but they fail to accept the point that these faults should not happen in a van, which they manufactured, that is only just over 12 months old.

Glad to hear you've got the panel replced.

 

I've a similar story, mine got shipped by dealer 60 miles to an independent workshop who are authorised to do repairs to Elddis caravans, called Premier Towing Centre near Birmingham. Positive note is that they did an excellent job.

 

How do you identify that floor is delaminating? Mine squeaks towards the front, worse when weather is really dry.

 

Thanks

Glad to hear you've got the panel replced.
 
I've a similar story, mine got shipped by dealer 60 miles to an independent workshop who are authorised to do repairs to Elddis caravans, called Premier Towing Centre near Birmingham. Positive note is that they did an excellent job.
 
How do you identify that floor is delaminating? Mine squeaks towards the front, worse when weather is really dry.
 
Thanks

Hi MillieDog

Does it just squeak or does the floor feel spongy/soft in places? If it feels spongy then that is a sign of delamination, although it can squeak as well. If it feels solid and is just squeaking then it could be movement in some of the furniture as you walk around. The reason I say this is that we had similar symptoms in our 530 and it was the bottom edge of some furniture board moving and rubbing against the floor as we walked past.

Mark.

Hi MillieDog

Does it just squeak or does the floor feel spongy/soft in places? If it feels spongy then that is a sign of delamination, although it can squeak as well. If it feels solid and is just squeaking then it could be movement in some of the furniture as you walk around. The reason I say this is that we had similar symptoms in our 530 and it was the bottom edge of some furniture board moving and rubbing against the floor as we walked past.

Mark.

Hi Mark

 

Thanks for your quick reply. I'll investigate further, but it doesn't really feel spongy, so perhaps furniture movement.

 

Regards

 

Steve

My floor was very spongy between the seats in the front. This has now been repaired and I am also on my 3rd door flyscreen due to strings fraying. I have also had 4 new corner steadies due to the original ones going rusty! The joys of buying a new van!

The replacement rear panel, fitted in May 2014, has now also cracked. This time the van is going back to the Elddis factory for proper repair - I hope!!

    • Angus1945 likes this
Following the repair at Elddis I got the van returned with an extra dent in it!! A few weeks later I found out that the floor had completely delaminated over much of its area. This was the final straw so I served my dealer a formal Sale of Goods Act letter. I was then offered a replacement 2016 Affinity 482 at a very favourable trade in price which I have accepted. This will also be supplied with a PowrTouch evolution auto mover and new battery foc. Will be collecting the van in early February so let's hope it gives us less stress than the 2013 model. Still a little apprehensive as I said I'd never get another Elddis product so only time will tell if it's the right decision. At least it will have a better TV aerial!
We have just returned from S.France in our Eddis Affinity 482 ,which is almost 3 yrs old. Our problems matched previous comments regarding kitchen sink waste pipe becoming detached which involved removal of fridge in 30degree temperature. Also the fridge door fell off after travelling about 300 miles.The cupboard doors now do not come open as I have fixed them all with additional magnetic catches.This was a problem from new. The Heki front roof light sprang a leak at Beaune even though the rain had stopped.This was caused I think by 1cm deep puddle on the roof. Relevelling the van nose down stopped this. However I couldn't get rid of the creaks and groans when moving around the caravan. I wonder if the BPW chassis is too flexible causing cupboard doors opening and creaks from the floor.Maybe this is why Elddis have changed to Al-Ko? Oh I nearly forgot the washroom roof light disappeared between Langres and Calais. We also had cracks in rear panel repaired under warranty at the same time as having the grille repaired(wouldn't stay on), also failed again. The caravan is now back at the dealers. I have been caravanning for nearly 30 years and this is our 6th new caravan and by far the worst.

. ..the creaks seem standard with these models, have had my furniture tightened up, but little change.. .but then one of my Swifts had the same problem.. .

 

geoff

In defence of the 482 we have not had major problems with our 2015 version. It tows beautifully and using the lounge seats as two single beds we appreciate the feeling of space during the day. Cupboard doors do not fly open since we fitted magnetic catches. The waste pipe was duck-taped up on day 1 as we learned from experience with our previous Sterling. The new TV aerial is excellent as is the extra light from the sunroof. Overall the finish is professional. Sure there are small niggles but nothing to spoil our enjoyment. So, as we come up to its 2nd birthday we hope we have not tempted Providence with this positive report.