Accidents are stressful, and when you suffer touring caravan accidents abroad the worry can be heightened, dealing with different motoring rules, different sources of help and language barriers.
Knowing what to do and having all the information you need to hand helps to keep things in focus, and here, our touring caravan team have put together a checklist to ensure that when it comes to touring caravan accidents abroad, you’re prepared and equipped with all the help you need.
Touring caravan accidents abroad – travel prepared
From the equipment you need to carry and use in the case of an incident, through to the documents you should carry and what to look out for when choosing your insurance, this handy checklist will help keep things in check should you have an accident while towing overseas.
Equipment you should carry
The type of equipment you should have with you when driving abroad differs from country to country, and you can find more information about this in our article on ‘Taking your touring caravan abroad in Europe’ here. As a rule, the safety items we’d recommend you take include:
- A warning triangle (and in some countries two are required)
- A reflective jacket
- A first aid kit
- A fire extinguisher
- A pen and paper to record details of the accident
- A camera to take photos of the accident
Documentation you may need
Wherever you are driving with your touring caravan, taking the documentation you’d need in the case of an incident or accident is essential. As well as the telephone numbers you would need in the case of an accident, including the claims service for your policy and any overseas emergency assistance cover you may have, you should ensure you have a Green Card – while many EU countries do not require you to have these, if you have accident assistance cover, you may be required to show it before you can get help.
The documents you should carry include:
- Driving licence
- CRiS documentation
- Green Card
- Motor insurance certificate and claims contact details
- Touring caravan insurance certificate and claims contact details
We recommend taking originals of all of these documents with you, while we also suggest making copies of each to keep at home too.
Keeping your touring caravan insurance involved
If you have the misfortune to be involved in touring caravan accidents abroad, you should let your relevant insurers know as soon as you can. Keeping your touring caravan insurance claims team in the picture can be a great help to you, as they can help you with expert advice and guidance and can quickly get things moving sooner. It’s also easier to remember all the details when things are fresh in your mind, and your insurers will be able to set the wheels of recovery in motion and get you back on the road quickly.
If your accident involved another vehicle, you will need to collect information from the driver of that vehicle as well. It is always a good idea to carry a notebook and pen in the car with you for such eventualities. Make a note of the other driver’s name, address and phone number, any insurance details that they can give you, and if you have a camera to hand, photos of the accident can prove to be very useful.
The details of an accident that can help your insurer in their investigations include:
- Details of the accident scene – the date, time and location and details of the driving conditions, a note of the extent of the damages to your vehicles and to any others involved. Here photographs or sketches can be very useful.
- About any third parties – their name and contact details, their registration plate number, and insurance and driving licence details.
- About the authorities that are involved – if the police in the country you are travelling in are involved, take details of any accident report numbers, and the reports themselves. It is important to ensure you fully understand the details of any report before accepting it and make use of an interpreter when needed. It’s also worth noting that in some countries the police may have the authority to decide who is at fault at the scene of the accident, so ensuring full understanding is essential.
- Injury information – it can be a good idea to make a list of any medical complaints you feel you have suffered immediately after your accident, and then again a few days later. Asking your doctor to verify your complaints is also a good idea, so that your insurance company can assess the impact of your accident.
Keeping the wheels moving
When towing your caravan overseas, it’s important to ensure your touring caravan insurance provides you with adequate levels of cover, and that you’re insured in the countries you’re travelling through. Overseas accident assistance will ensure that you have the safety net in place to deal with any complications due to language barriers and differing laws, and can help you to find temporary accommodation or transport home while everything is dealt with.
However serious your accident, keeping your touring caravan insurance company in the know, with the information they need to help you and to settle your claim quickly can make a big difference, allowing you to relax and get started on your travels again as soon as possible.
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